FAQs
What are the key responsibilities of a Freight Team Associate?
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor, ensuring customer satisfaction, and maintaining safety and security in the warehouse environment.
What skills are required for this position?
The required skills include interpersonal skills, organizational skills, and the ability to communicate effectively.
Is previous experience required for this role?
Yes, having 1 to 2 years of retail or distribution experience is considered an asset.
What physical requirements are associated with this job?
The job involves bending, stooping, reaching, lifting, pushing, pulling, climbing ladders up to 12-16 feet, and moving items.
What are the working conditions for this position?
The position requires working within a flexible schedule that includes overnight shifts, in a warehouse environment that can be dusty, noisy, and may have temperature changes due to frequently open doors.
Who does the Freight Team Associate report to?
The Freight Team Associate reports directly to the Freight Team Supervisor.
Do I need any specific certifications to apply for this job?
No specific certifications are required for this position, but knowledge of operating reach trucks, forklifts, and order picker machines is considered an asset.
What is the minimum educational requirement for this position?
A high school diploma or equivalent is the minimum educational requirement.
Are there any travel requirements for this job?
There are no travel requirements for this position.
How does this role contribute to customer satisfaction?
Freight Team Associates follow Home Depot's customer service model, engaging with customers, asking open-ended questions about their needs, and ensuring that the store is well-stocked and organized for a pleasant shopping experience.