FAQs
What are the primary responsibilities of the Overseas Visitors Officer?
The primary responsibilities include advising Trust staff and patients on charge liabilities, maximizing cost recovery and incentive payments, assisting in the design of training materials regarding the Overseas Patients policy, and providing information to the Department of Health, NHSI, Finance, and the Trust.
Is experience with NHS policies required for this position?
While specific experience with NHS policies is not explicitly required, familiarity with the Overseas Patients policy and legislative requirements would be beneficial.
What qualities do you seek in an ideal candidate for this role?
We are looking for candidates who demonstrate our Excellence Values of Compassion, Accountability, Respect, Integrity, and Courage, and those who can contribute to a diverse and inclusive workplace.
Are there opportunities for professional development in this role?
Yes, there are opportunities for professional development, including training on the Overseas Patients policy and other relevant areas to enhance skills and knowledge.
Can I contact someone for more information about the position?
Yes, you can contact Robert Lund, Senior Finance Manager for Income & Commissioning, at Robert.Lund@nhs.net or call 01604523888 for further details or informal visits.
Does the trust have diversity and inclusion initiatives?
Yes, the trust emphasizes diversity and inclusion, encouraging applications from all protected groups and actively supporting colleagues from diverse backgrounds through networks and initiatives.
Are there any specific considerations for applicants from underrepresented groups?
Yes, we especially welcome applications from individuals who identify with BAME, Disabled, and LGBTQ+ backgrounds, as they are currently underrepresented in our hospitals.
What is the work environment like at Northampton General Hospital?
The work environment at Northampton General Hospital is inclusive and collaborative, aiming to support diversity among its workforce and ensure that all employees feel a sense of belonging.
Is this position part of a larger organizational initiative?
Yes, the position is part of the exciting journey of modernizing and advancing services within University Hospitals of Northamptonshire, which includes collaboration with Kettering General Hospital NHS Foundation Trust.
Is remote work an option for this role?
The role supports remote work but typically in a hybrid format, combining both in-person and remote responsibilities.