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Paralegal - Sheffield

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  • Job
    Full-time
    Junior Level
  • Legal
  • Sheffield

Requirements

  • Empathy and compassion to help guide our clients through challenging personal circumstances
  • A friendly, enthusiastic, and can-do approach
  • Ideally, some previous Paralegal experience
  • We’re proud of our values, and we’re looking for people who share them:
  • To be pioneering with an imaginative outlook
  • To be approachable and caring
  • To be tenacious in the pursuit of our objectives
  • To be efficient in the provision of our services
  • To work with a foundation of integrity.

Responsibilities

  • To handle all new enquiries into the Court of Protection department and ensure that clients receive an exceptional level of customer service.
  • First point of contact for all clients, ensure all enquires are logged and updated.
  • Deal with BAU email and telephone queries
  • Think commercially when responding to and resolving queries.
  • Maintain strong relationships with stakeholders across the IM Group
  • Taking instructions from clients and assist with the giving of legal advice, including obtaining evidence and, where appropriate, to achieve appropriate resolutions for the clients.
  • Attend and contribute to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
  • Keep up to date with changes in relevant law and practice and attend appropriate training events to ensure up to date legal knowledge and best practice.

FAQs

What is the primary role of a Paralegal in the Court of Protection team?

The primary role of a Paralegal in the Court of Protection team is to handle new enquiries, provide exceptional customer service, maintain client relationships, assist in giving legal advice, and ensure that all queries are logged and updated.

What qualifications or experience are required for this Paralegal position?

While previous Paralegal experience is ideally preferred, a friendly, enthusiastic approach, empathy, and compassion to support clients through challenging circumstances are also important qualities sought for this role.

How does the firm support employee well-being?

The firm offers a range of well-being initiatives, including Flexible by Choice for hybrid working, 25 days of holiday plus the option to ‘buy’ extra time, generous pension schemes, and a membership with Westfield Health that provides refunds on medical services.

Is there any specific training provided to the Paralegal?

Yes, the Paralegal is expected to keep up to date with changes in relevant law and practice and attend appropriate training events to ensure they have current legal knowledge and best practices.

What is the working environment like at the law firm?

The working environment is described as friendly and inclusive, with an emphasis on teamwork, support, and a commitment to being a diverse workplace where colleagues can flourish.

What kind of clients will the Paralegal be working with?

The Paralegal will work with clients responsible for managing someone else’s affairs, individuals concerned about their own or others' ability to manage affairs, and those looking for assistance related to finances and legal matters in the Court of Protection.

What benefits does the firm offer beyond salary?

In addition to salary, the firm offers 25 days of holiday, volunteering days, a generous pension scheme, health membership benefits, and various well-being initiatives aimed at promoting positive mental health.

Are applicants required to undergo any pre-employment checks?

Yes, all successful applicants must complete an employment screening process that includes checks for eligibility to work in the UK, criminal record checks, and financial checks, ensuring honesty and integrity aligned with the firm's standards.

What values does the firm uphold for its employees?

The firm values being pioneering, approachable, tenacious, efficient, and working with integrity, seeking candidates who align with these principles.

Can you elaborate on the firm's commitment to social responsibility?

The firm is committed to social responsibility through initiatives that focus on their People, Community, Environment, and Pro Bono work, ensuring their operations positively affect society and the environment.

Our legal experts understand your challenges and strategic goals. That’s the human touch that matters.

Law
Industry
1001-5000
Employees
1912
Founded Year

Mission & Purpose

Irwin Mitchell is a company that operates in the legal and professional services sector, offering a wide range of legal solutions to individuals, businesses, and organisations. Their ultimate goal is to provide expert legal advice and support, helping clients navigate legal challenges, protect their rights, and achieve favourable outcomes. Irwin Mitchell's purpose revolves around delivering accessible and tailored legal services, advocating for justice and fairness, and empowering clients with the legal tools and resources needed to address their legal needs effectively. Through their expertise, they aim to make the legal system more understandable and accessible, ensuring that individuals and businesses can effectively protect their interests and rights.