FAQs
Do we support remote work?
Yes, we offer the option for remote working, in addition to a hybrid format with office work in our Leeds office.
What are the working hours for this position?
The working hours for this role are 7 hours a day, 35 hours a week, between the core hours of 8am and 6pm, Monday to Friday.
What responsibilities will I have as a case handler?
As a case handler, you will be responsible for managing your own caseload of claimant counterclaim small claim track RTA files, advising clients, keeping them informed, meeting court deadlines, and utilizing the firm’s case management system effectively.
What qualifications do I need for this role?
It is essential to have a working knowledge of the small claims track process, strong organisational skills, a willingness to make well-reasoned decisions, and a commitment to providing high-quality service to clients.
Is previous experience required for this job?
While previous experience is not mandatory, it is desirable to have experience running RTA claims and dealing with both claimant and counterclaims, including the preparation of initial reserve reports to insurer clients.
What kind of training will I receive?
You will receive good training from experienced practitioners and gain exposure to high-quality work that will aid your professional development in this field of law.
Are there opportunities for career progression?
Yes, the company encourages progression and offers great internal opportunities if you are interested in advancing your career in a different area.
How does the company support its staff?
As a Lyons Davidson employee, you will have access to a wide range of staff benefits, along with support from supervisors who provide guidance and share their extensive technical knowledge.
What kind of team will I be joining?
You will join an established team of Counterclaims specialists within the company’s Injury division, collaborating with colleagues and participating in regular team meetings and file surgeries.
Can I expect to work on diverse cases?
Yes, as a case handler, you will manage a variety of claimant counterclaim small claim track RTA files and may also be involved with Fast Track files under supervision.