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Part-time Assistant Shop Manager - Headington

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Helen & Douglas House

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Oxford

AI generated summary

  • You need customer service experience, attention to detail, strong organizational and IT skills, and previous staff management experience. Flexibility is essential, and a DBS check is required.
  • You will assist in maximizing sales, provide excellent customer service, manage volunteers, and utilize strong organizational and IT skills to support shop operations.

Requirements

  • Great customer service is crucial to what we do, so your previous experience in mainstream or charity retail background will help you hit the ground running.
  • To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and previous experience of managing staff teams in a variety of situations.
  • Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of staff and volunteers available to work.
  • Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check.
  • Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Responsibilities

  • You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so your previous experience in mainstream or charity retail background will help you hit the ground running. To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and previous experience of managing staff teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives.

FAQs

Is this position full-time or part-time?

This is a permanent part-time role for 30 hours per week.

What are the working hours for this role?

The shop is open Monday-Saturday 09:30-17:00 and Sunday 10:00-16:00, and the role will require you to work regular weekends.

What salary can I expect for this position?

The salary for this role ranges from £19,484.40 to £20,005.60 per annum.

Will I receive any benefits as part of this job?

Yes, you will receive benefits such as 27 days holiday plus Bank Holidays, life assurance, a pension scheme, eye care vouchers, and more.

Is there any training or support provided for this role?

Yes, you will be supported by the Shop Manager and Area Manager to achieve your objectives.

What type of experience is required for this position?

Previous experience in mainstream or charity retail, along with managing staff teams, is required.

How will the interview process work?

Interviews will be conducted virtually via Microsoft Teams, and interview questions will be shared with you in advance.

Are there any specific checks required before employment?

Yes, everyone working for Helen & Douglas House is required to undertake a Disclosure and Barring Service check.

Is there a commitment to equality and diversity within the organization?

Yes, Helen & Douglas House is committed to equality, diversity, and inclusion, welcoming applications from all areas of the community.

Can I expect opportunities for professional development?

Yes, there is investment in your Continuous Professional Development as part of the benefits.

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Helen & Douglas House

Science & Healthcare
Industry
201-500
Employees
1982
Founded Year

Mission & Purpose

A home from home when you need it most Helen & Douglas House helps local families cope with the challenges of looking after a terminally ill baby or child who will die prematurely. Helen & Douglas House is a home from home for local terminally ill children and their families. We provide round-the-clock care in a warm, loving environment. We’re a comforting cocoon filled with laughter, a peaceful place where families can create happy memories in their last days, weeks, months or years together.