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Part Time Fragrance & Beauty Sales Consultant - Boots Oxford

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CHANEL

Jul 15

Applications are closed

  • Job
    Part-time
    Junior Level
  • Hospitality & Retail
  • Oxford

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude.

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the job title for this position at Boots Oxford?

The job title is Part Time Fragrance & Beauty Sales Consultant.

How many hours per week is this position?

This position is for 22.5 hours per week.

Is the contract for this position permanent?

Yes, the contract is permanent.

What are the working days for this role?

The working days are any 3 out of 7 days.

What brand will the Sales Consultant represent?

The Sales Consultant will represent CHANEL.

What are the key responsibilities of a Fragrance & Beauty Sales Consultant at CHANEL?

Key responsibilities include demonstrating passion and knowledge in fragrance, makeup, and skincare; creating personalized experiences for clients; ensuring excellent client service; building long-lasting relationships; contributing to sales performance; and upholding an omni-channel mindset.

What experience is required for this role?

A proven experience in a client-facing role where delivering excellent client experience was paramount is required.

What qualities does CHANEL look for in candidates?

CHANEL seeks candidates who are service-oriented, confident, possess fragrance and beauty product knowledge, demonstrate empathy and active listening, show passion for the products, and have a problem-solving attitude.

What personal qualities should applicants bring to this role?

Applicants should be energized by fostering meaningful client experiences, achieving growth based on targets and KPIs, nourishing a beauty culture, and working in a collaborative and fast-paced environment.

What can employees expect to gain from working at CHANEL?

Employees can expect to work with a leading luxury brand, receive coaching and development opportunities, attend inspirational conferences and training initiatives, and elevate their expertise.

What benefits does CHANEL offer to employees?

CHANEL offers benefits such as private medical insurance, pensions, life assurance, retail discounts, mental wellbeing support, arts and culture ticket discounts, product discounts, employee recognition programs, and more.

Are the benefits subject to eligibility and change?

Yes, the benefits are eligibility dependent and subject to change at any time.

How does CHANEL promote inclusivity in the workplace?

CHANEL focuses on creating an inclusive culture that nurtures personal growth and values the diversity and unique perspectives of each individual, contributing to the effectiveness of their teams.

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.