Logo of Huzzle

Home

Matches

Explore

Manage

Part Time Fragrance & Beauty Sales Consultant - Morleys Brixton

image

CHANEL

2d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You should have client-facing experience, product knowledge, active listening skills, empathy, enthusiasm for fragrance and beauty, and a positive problem-solving attitude.
  • You will deliver exceptional client service, personalize experiences, build relationships, drive sales through various tools, and ensure a seamless omni-channel experience.

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What are the working hours for the Part Time Fragrance & Beauty Sales Consultant position?

The position requires a commitment of 22.5 hours per week, working any 3 days out of 7.

Is this position permanent?

Yes, this is a permanent contract position.

What is the job location for this role?

The job is located at Morleys Brixton.

What experience is required for this role?

A proven experience in a client-facing role where delivering excellent client experience is paramount is required.

Do I need to have knowledge of fragrance and beauty products?

Yes, fragrance and beauty product knowledge is important, as you will be expected to link product knowledge to clients’ needs.

Will there be training provided?

Yes, you will have the opportunity to attend inspirational conferences and training initiatives in our Training Academy to elevate your expertise.

What type of benefits does CHANEL offer?

CHANEL offers benefits including private medical insurance, pension plans, life assurance, retail discounts, employee assistance programs, and more.

Is client relationship building part of the role?

Yes, building and developing long-lasting relationships with clients is a key part of the role.

Will I have opportunities for career development?

Yes, you will work with inspirational colleagues and managers who will coach and develop you throughout your CHANEL career journey.

Is there any emphasis on teamwork in this position?

Yes, the role involves being part of a collaborative and inclusive community to achieve individual and collective goals.

image

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.