FAQs
What are the primary responsibilities of a Part Time Sales Associate at Michael Kors?
The primary responsibilities include meeting sales goals, utilizing elevated sales and service levels, demonstrating in-depth knowledge of merchandise, ensuring customer satisfaction post-sale, maintaining the selling floor organization, assisting in inventory management, and adhering to company policies and procedures.
What skills are required for this position?
Required skills include strong sales and customer service abilities, the ability to resolve client issues effectively, knowledge of the fashion industry and market trends, organizational skills, and proficiency in Point-of-Sale operations.
How does Michael Kors ensure a high level of customer service?
Michael Kors emphasizes providing the highest level of customer service by building repeat clientele, utilizing a client book, and swiftly resolving any client problems or complaints to ensure overall satisfaction.
What does the training and development look like for this position?
Employees are expected to participate in all relevant training and development seminars, programs, and meetings as directed by store management to ensure they stay updated on company policies, sales techniques, and product knowledge.
How important is knowledge of merchandise in this role?
Knowledge of merchandise is crucial as it enables sales associates to assist customers effectively, answer questions, and make recommendations that enhance the shopping experience and drive sales performance.
What are the grooming and image standards for employees?
Employees are expected to maintain professional grooming and image standards that reflect the Michael Kors brand image at all times while on duty.
Is prior retail experience necessary for this position?
While prior retail experience is beneficial, it may not be strictly required. A passion for fashion and a strong willingness to learn and provide excellent customer service are highly valued.
What is the company’s stance on diversity and inclusion?
Michael Kors is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. They advocate for inclusivity regardless of various legally-recognized characteristics, promoting growth and success through diversity.
What are the expected working hours for this part-time position?
The exact working hours may vary, but employees are expected to adhere to their scheduled work times, including time and attendance policies as set by the store management.
How do sales associates assist with inventory management?
Sales associates participate in maintaining stock in the stockroom and on the selling floor, assist with stock, shipping, and receiving protocols, and partake in inventory management processes.
How can I apply for the Part Time Sales Associate position?
Interested candidates can apply through the Michael Kors careers page or visit their local store for potential application opportunities and to express interest in the position.