Logo of Huzzle

Parts Advisor

image

Inchcape

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You need excellent communication and organizational skills, IT proficiency, time management, target-driven experience, and a full UK driving license. Passion for customer experience is essential.
  • You will deliver excellent customer service, advise on parts availability, manage stock levels, arrange deliveries, process payments, and maintain accurate customer records.

Requirements

  • Excellent communication and organisational skills
  • A passion for delivering an incredible experience to all, whether internal or external customers
  • IT Skills including previous use of web systems, email and Microsoft excel
  • Excellent time management skills and the ability to work under pressure
  • Previous experience in a target driven role
  • Full UK driving licence

Responsibilities

  • Provide an outstanding level of customer care to those
  • Advise customers on parts availability
  • Provide advice on suitable parts to fit the customer’s requirements
  • Monitor and manage stock levels
  • Monitor and arrange stock delivery
  • Obtain and process payments in a timely manner in adherence to Inchcape policy
  • Maintain accurate customer records on our systems

FAQs

What is the salary for the Parts Advisor position?

The salary for the Parts Advisor position is £26,862.26 plus On-Target Earnings (OTE).

How many hours will I be expected to work weekly?

You will be expected to work 45 hours per week.

What kind of training and career progression opportunities are available?

We provide comprehensive training and support for career progression within the company.

Are there any benefits related to annual leave?

Yes, you will receive 33 days of annual leave, including bank holidays, which increases with length of service.

What kind of discounts can I expect as an employee?

Employees are eligible for retail discounts, gym discounts, cash healthcare plans, cycle-to-work scheme, and car discounts for new and used purchases and servicing.

Is there a recognition system in place for employees?

Yes, there is an internal colleague recognition system to celebrate employee achievements.

Do I need previous experience to apply for this role?

Previous experience in a target-driven role is beneficial, but we encourage all interested candidates who care about delivering great experiences to apply.

What are the key skills required for this position?

Key skills include excellent communication and organizational skills, IT skills, time management, and a passion for customer service.

Is a driving license required for this role?

Yes, a full UK driving license is required for the Parts Advisor position.

Are there family-friendly policies in place?

Yes, we offer family-friendly policies to help employees spend more time with their loved ones.

Automotive
Industry
10,001+
Employees

Mission & Purpose

Inchcape is the world's leading independent automotive distribution partner. We work with more than 40 of the world's most loved automotive brands to power better mobility, today and in the future. Our 14,500 team members work across 40 country markets in Asia, Australasia and the Pacific; Central and South America; Africa; Europe and the UK.