Logo of Huzzle

Patient Information Editorial Assistant

  • Job
    Full-time
    Junior & Mid Level
  • Education & Teaching
    Media & Journalism
  • Southampton

AI generated summary

  • You need NVQ Level 4 or equivalent, office/editorial experience, Microsoft Office skills, writing/editing background, NHS experience, and strong communication, confidentiality, and empathy skills.
  • You will edit, proofread, and publish patient information, manage the database, coordinate inquiries, ensure compliance with policies, and handle team invoicing and orders.

Requirements

  • NVQ Level 4 or equivalent. Knowledge, skills, and experience of a range of office and editorial procedures in communication, media, or PR environment.
  • Good knowledge of Microsoft Office
  • Previous experience working in a writing or editing role.
  • Experience of proof-reading and editing.
  • Experience writing professional documents to a range of audiences.
  • Experience following style/brand guidelines when producing written content.
  • Previous NHS experience.
  • Patient focus, ability to demonstrate empathy and compassion.
  • Ability to be confidential, discrete and professional.
  • Excellent communication skills, written and verbal.
  • Patients First
  • Always Improving
  • Working Together

Responsibilities

  • Using professional desktop publishing to provide a professional copywriting, editing, proofreading, and typesetting service to ensure patient information produced by the Trust meets all required standards.
  • Using a web content management system (CMS) to ensure approved patient information is appropriately published and archived on the Trust’s multimedia channels.
  • Working with the patient information manager to edit scripts in order to create engaging and informative video and multimedia content.
  • Managing the patient information database, ensuring it is kept up to date at all times.
  • Ensuring the process for producing patient information as outlined in the Trust’s patient information and corporate identity policy is adhered to.
  • Co-ordinating all enquiries, as well as prioritising and planning activities, to ensure that clients’ editorial needs and deadlines are met, providing a timely and efficient response to requests.
  • Managing all aspects of ordering and invoicing for the team.

FAQs

Is this position open to applicants outside of the Hampshire & Isle of Wight NHS system?

No, this position is only open to applicants from the Hampshire & Isle of Wight NHS system.

What qualifications are required for this role?

An NVQ Level 4 or equivalent is required, along with knowledge, skills, and experience related to office and editorial procedures in communication, media, or PR environments.

Will I receive training for this position?

Yes, there will be initial training for the role before transitioning to mostly home working.

What experience is necessary to apply for this role?

Previous experience working in a writing or editing role, proofreading, editing, and creating professional documents for a range of audiences is essential.

Are there specific software skills required for this position?

Yes, good knowledge of Microsoft Office is essential for this role.

Is previous NHS experience a requirement for this job?

No, previous NHS experience is desirable but not a strict requirement.

What kind of working environment can I expect?

The role is suitable for hybrid working, mostly focused on home working after initial training, with a supportive team environment.

What kind of employee benefits does the organization offer?

Employees have access to NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme.

What is the nature of the team I will be working with?

You will be part of a small team that includes a Patient Information Manager, a Patient Information Editor, and another Patient Information Editorial Assistant.

Can I discuss flexible working hours during the interview?

Yes, you are encouraged to discuss any flexibility in hours needed during the interview, and the organization will explore what’s possible for the role and service.

🏥 #NHS careers @UHSFT 🌡 Putting patients first 🤝 Working together 🔬 Always improving #LeadingTheWay

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

University Hospitals Southampton NHS Foundation Trust (UHS) offers a broad range of healthcare services, including specialized and emergency care, to the community. Their ultimate mission is to provide exceptional patient care, support, and treatment through innovation and excellence. UHS aims to improve health outcomes and enhance the patient experience by fostering a dedicated, skilled workforce and implementing advanced medical practices.

Benefits

  • Staff Discounts

    Receive discounts for major retailers and experiences with the Blue Light card, plus other salary sacrifice schemes.

  • 24/7 Wellbeing Support

    You can access impartial, confidential advice from qualified counsellors for many different issues.

  • Cycle to work

    Keep active with tax-free bikes and save up to 30% on cycling gear.

  • Park & Ride

    The Adanac Health & Innovation Campus provides a park and ride service.

  • Training & development

    We support development from entry level apprenticeships through to post doctoral research.

  • On-site Facilities

    Access to free gym membership, numerous eateries and bespoke gardens at our Southampton General site

  • Childcare support

    Support and advice is available to all employees on any childcare related issue.

  • Savings on childcare

    Access to childcare vouchers and our fee direct scheme.