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Payment Processor

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Canada Life

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Government & Politics
    Accounting & Tax
  • Winnipeg

AI generated summary

  • You must pass a Federal Government Enhanced Screening, have strong organizational skills, effective communication, attention to detail, proficiency in Excel/Outlook, and FSCD knowledge is a plus.
  • You will process incoming payments, respond to inquiries, match client backups, investigate unidentified payments, manage mail, and liaise with clients and departments for accurate application.

Requirements

  • Due to the high profile of a number of our clients, a Federal Government Enhanced Screening is a job requirement, and this will involve fingerprinting and a credit check.
  • Strong and effective organizational and time management skills with the ability to manage multiple priorities
  • Effective oral and written communication skills
  • Excellent team player with the ability to work independently
  • Focus on quality and attention to detail
  • Excellent keyboarding skills with a good knowledge of Excel and Outlook
  • Knowledge of FSCD would be a definite asset

Responsibilities

  • Monitor and process the incoming payments received by electronic funds transfer, wire transfer and cheque
  • Monitor a shared inbox answering payment related inquiries
  • Identify client back-up sent via email to a shared inbox and match to electronic funds or wire transfer to ensure accurate application.
  • Accurately process payments for group life and health clients on multiple systems
  • Investigate unidentified payments received to ensure accurate application to the correct policy.
  • Manage incoming internal mail received in office and prepare cheque included for application.
  • Work closely with the department team members to advise of payment or request for information
  • Contact the clients to request for information on the intended application of payments
  • Liaise with other departments to gain and provide information

FAQs

What are the main responsibilities of the Payment Processor position?

The main responsibilities include monitoring and processing incoming payments, managing a shared inbox for payment inquiries, identifying and matching client backups to electronic funds or wire transfers, investigating unidentified payments, managing internal mail, contacting clients for payment information, and liaising with other departments for information sharing.

What qualifications are required for the Payment Processor role?

Candidates should possess strong organizational and time management skills, effective communication skills, team collaboration abilities, attention to detail, excellent keyboarding skills, and a good knowledge of Excel and Outlook. Knowledge of FSCD is considered an asset.

Is there a specific security requirement for this role?

Yes, due to the high profile of some clients, a Federal Government Enhanced Screening is required, which involves fingerprinting and a credit check.

What is the salary range for the Payment Processor position?

The base salary for this position ranges from $30,600.00 minimum to $41,300.00 maximum annually, excluding variable compensation components like bonuses or commissions.

How long will the job posting be available for applications?

Career opportunities will be open for a minimum of 5 business days from the date of posting, with closing dates varying depending on the search activity.

What is Canada Life's commitment to diversity and inclusion?

Canada Life is committed to providing an inclusive and accessible environment where all employees and customers feel valued, respected, and supported. The company aims to build a workforce that reflects the diversity of the communities they serve.

How should applicants request accommodations during the application process?

Applicants who require reasonable accommodations during the application process can contact talentacquisitioncanada@canadalife.com for assistance.

Will all applicants be contacted regarding their application status?

Canada Life appreciates all applicants; however, only those who qualify for an interview will be contacted.

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Canada Life

Helping Canadians improve their financial, physical and mental well-being.

Finance
Industry
10,001+
Employees
1847
Founded Year

Mission & Purpose

At Canada Life, we’re focused on improving the financial, physical and mental well-being of Canadians. Whether handling policy claims, help growing and protecting clients’ retirement and investment savings, providing workplace mental health support for all employers or helping build stronger communities by investing in community projects, we are committed to putting the customer first in all that we do. That trust is built on the dedication, skill and energy of our employees and advisors and their commitment to our customers and to our communities. Canada Life is a subsidiary of Great-West Lifeco Inc. and is a member of the Power Corporation group of companies.