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People & Culture Coordinator

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Four Seasons Hotels and Resorts

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Mumbai

AI generated summary

  • You need a college degree, 3 months to 1 year of relevant experience, proficiency in MS Office, strong admin skills, and the ability to maintain confidentiality and organized records.
  • You will handle HR inquiries, assist with recruitment, maintain records, support employee events, organize training sessions, and ensure compliance with regulations while fostering a welcoming environment.

Requirements

  • Acts as first contact at the HR Office, answers telephone inquiries and offers reliable information in a friendly manner
  • Maintains a welcoming and friendly HR Reception area, keeps par levels of office supplies.
  • Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
  • Assist with recruitment process including screening, responding to applications and resumes, checking references and processing new hire paperwork.
  • Completes workday processes & tasks; maintains and updates all computer records.
  • Maintain confidentiality of information in the department including conversations, personal information and medical files.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Maintains a clean, neat and organized work area and assists with regular check for cleanliness in Lockers, Relaxation Lounge, Training Rooms, HR store room & employee restaurant.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Maintain and update bulletin boards in service area for sharing company information with all staff.
  • Complete all payroll records for proper signature.
  • Assist with planning and execution of all employee relations events.
  • Maintains, sets up and organizes Training Rooms prior to learning sessions. Assists training manager in recording training data, printing training materials etc.
  • Develop and maintain the job posting system internally and on the Four Seasons career watch and local website.
  • Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans.
  • Organize and maintain legally compliant records as applicable under but not limited to Shops & Establishment Act, Employee Provident Fund Act, Employee State Insurance Act, Minimum Wages Act, Payment of Bonus Act, Payment of Gratuity Act etc. including all monthly, quarterly, semi-annual and annual reports.
  • Possesses a College Degree.
  • Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
  • Operational experience will be an added advantage
  • Requires ability to operate computer equipment and is proficient in MS- Office package.

Responsibilities

  • Acts as first contact at the HR Office, answers telephone inquiries and offers reliable information in a friendly manner
  • Maintains a welcoming and friendly HR Reception area, keeps par levels of office supplies.
  • Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
  • Assist with recruitment process including screening, responding to applications and resumes, checking references and processing new hire paperwork.
  • Completes workday processes & tasks; maintains and updates all computer records.
  • Maintain confidentiality of information in the department including conversations, personal information and medical files.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Maintains a clean, neat and organized work area and assists with regular check for cleanliness in Lockers, Relaxation Lounge, Training Rooms, HR store room & employee restaurant.
  • Work harmoniously and professionally with co-workers and supervisors.
  • Maintain and update bulletin boards in service area for sharing company information with all staff.
  • Complete all payroll records for proper signature.
  • Assist with planning and execution of all employee relations events.
  • Maintains, sets up and organizes Training Rooms prior to learning sessions. Assists training manager in recording training data, printing training materials etc.
  • Develop and maintain the job posting system internally and on the Four Seasons career watch and local website.
  • Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans.
  • Organize and maintain legally compliant records as applicable under but not limited to Shops & Establishment Act, Employee Provident Fund Act, Employee State Insurance Act, Minimum Wages Act, Payment of Bonus Act, Payment of Gratuity Act etc. including all monthly, quarterly, semi-annual and annual reports.

FAQs

What is the main purpose of the People & Culture Coordinator position?

The main purpose of the People & Culture Coordinator position is to provide administrative support to the HR function, assist with recruitment processes, maintain employee records, and ensure a positive workplace culture and environment.

What qualifications are required for this position?

A College Degree is required for this position, along with experience of three months to one full year in a related role.

What type of experience is beneficial for this role?

Operational experience is considered an added advantage for this role.

What are the primary responsibilities of the People & Culture Coordinator?

Primary responsibilities include answering phone inquiries, assisting with recruitment, maintaining HR records, organizing training rooms, and planning employee relations events.

How does the People & Culture Coordinator maintain confidentiality?

The People & Culture Coordinator maintains confidentiality by safeguarding personal information, conversations, and medical files in compliance with company standards.

Is prior experience in the hospitality industry necessary for this role?

While not explicitly required, experience in the hospitality industry may be beneficial for understanding the unique aspects of the role within Four Seasons.

What software skills are required for this position?

Proficiency in operating computer equipment and a strong command of the MS Office package are required for this position.

How important is teamwork in this role?

Teamwork is very important, as the People & Culture Coordinator must work harmoniously and professionally with co-workers and supervisors.

Are there opportunities for growth and learning within this role?

Yes, the position offers opportunities for growth and learning, particularly through involvement in training sessions and employee relations events.

What is the working environment like at Four Seasons Hotel Mumbai?

The working environment at Four Seasons Hotel Mumbai is described as a chic urban oasis with a boutique atmosphere, emphasizing connection, collaboration, and luxury service.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.