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People Experience Manager (all genders)

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zooplus

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Madrid
  • Quick Apply

AI generated summary

  • You need 5+ years in HR management, a relevant degree, strong organizational and communication skills, HR knowledge, project management ability, and fluency in Spanish and English.
  • You will lead the People Experience team, support employees, collaborate with the Works Council, ensure legal compliance, assess development plans, collect feedback, and coach managers.

Requirements

  • Minimum 5 years of relevant experience as HR Manager preferably in an international organization
  • University degree (preferred in psychology, sociology, HR or related discipline)
  • Critical skills include facilitation, ability to drive change, organizational skills, team management
  • Be able to use tactful, appropriate communication in sensitive and emotional situations
  • Proficient knowledge of HR concepts, regulations/ legislation, processes and policies
  • Ability to work independently and under pressure
  • Very good organizational and planning skills
  • Knowledge of HR trends, policies, HR Administration, performance appraisals, local labour law and talent development
  • Ability to manage several projects and tasks simultaneously
  • Fluent in Spanish and English (a third language is a plus)

Responsibilities

  • Lead the People Experience & Services Team in Madrid and ensure they provide support and high-quality service to employees
  • Collaborate closely with our local spanish Works Council
  • Build trusting and effective working relationships with managers and other employees
  • Assesses the success of development plans and help employees make the most of learning opportunities
  • Ensure implementation of all legal requirements related to day-to-day management of employees
  • Collect feedback from employees to ensure continuous improvement of organizational culture and performance
  • Supervision and control of the correctness and timeliness of all HR processes (e.g. HR documents and contracts, internal HR systems, performance evaluation forms, development plans)
  • Coach managers and support employees in the process of any cultural or business change
  • Contribute to the development of overall zooplus culture and people development, share local practices within the group

FAQs

What is the main responsibility of the People Experience Manager?

The main responsibility of the People Experience Manager is to act as a coach and change agent, partnering with managers to facilitate organizational and cultural change while overseeing employee relations, performance management, and talent development.

How many years of experience are required for this position?

A minimum of 5 years of relevant experience as an HR Manager is required, preferably in an international organization.

What educational background is preferred for this role?

A university degree in psychology, sociology, HR, or a related discipline is preferred for this role.

What languages are required for this position?

Fluency in Spanish and English is required, and knowledge of a third language is a plus.

What kind of working environment can I expect?

You can expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Are there opportunities for professional development in this position?

Yes, there are opportunities for internal and external training to support professional development.

What benefits are offered to employees at zooplus?

Employees at zooplus enjoy benefits such as a 20% discount in the zooplus shop, 28 annual vacation days, private medical health insurance, and a hybrid working model allowing up to 40% home office per month.

Is zooplus committed to diversity and inclusion?

Yes, zooplus is committed to equal opportunity and values diversity and inclusion among all team members.

What is the role of the People Experience Manager regarding feedback from employees?

The People Experience Manager is responsible for collecting feedback from employees to ensure continuous improvement of organizational culture and performance.

Will I be leading a team in this role?

Yes, you will lead the People Experience & Services Team in Madrid and ensure they provide high-quality support to employees.

Europe's leading online pet supplier

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.