FAQs
What is the primary purpose of the People Specialist role?
The primary purpose of the People Specialist role is to manage and support employee programs within the organization, ensuring smooth administration and processing of transactions and workflows.
What are the main responsibilities of a People Specialist?
The main responsibilities include entering personal details of new employees, administering transactions and workflows related to People services, conducting outbound calls for tier 2 concerns, answering incoming inquiries, and ensuring compliance with procedures and risk controls.
What level of work experience is necessary for this position?
Some relevant work experience is necessary for this position.
Is call centre experience preferred for the People Specialist role?
Yes, call centre experience in the insurance and/or banking industry with billing responsibilities is preferred.
What qualifications are required for this position?
A Bachelor’s Degree or an equivalent combination of education and work experience is required.
What skills are important for a People Specialist?
Important skills include collaboration tools, communication, critical thinking, customer service, employee relations investigations, HR policies, problem-solving, process improvements, and risk management.
How can I apply for this job?
To submit your application, click "Apply" and follow the step-by-step process provided.
Is QBE an equal opportunity employer?
Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.
Will I need to support internal or external audits?
Yes, support for internal and external audits is part of the responsibilities of a People Specialist.
Can the duties listed in the job description change?
Yes, the duties listed in the job description do not limit the assignment of work and may be altered as needed.