Life Insurance

Pension Plan

Work From Home

Maternity & Paternity Leave

Large

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries.

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.

Finance

QBE Insurance

You need relevant work experience, call center skills in insurance/banking, policy admin knowledge, BPO exposure with shift work, a tertiary degree, and accounting certifications.

You will prepare financial reports, manage budgeting, ensure compliance, provide financial advice, maintain accurate records, and foster relationships with stakeholders and auditors.

Accounting & Tax

Business, Operations & Strategy

Manila

<div></div><div><div>Primary Details</div>
Time Type: Full time<div></div>
Worker Type: Employee<div></div>
The purpose of this role is to oversee the processing, analysis, and reporting of financial transactions, budgeting processes, financial planning, analysis, and management accounting activities. This includes providing leadership, direction, and coordination of operational activities, ensuring accuracy and consistency of accounting and reporting activities, and supporting compliance with IFRS standards. Additionally, the role involves managing end-to-end billing and collections processes, providing technical accounting support, and producing various financial reports for multiple entities.<div></div><div>
Responsibilities:</div><ul><li>
Responsible for the review and preparation of financial, statutory or regulatory reports.</li><li>
Perform budgeting and forecasting activities.</li><li>
Collaborate with Business Unit Senior Leaders in the forecasting and annual budget process.</li><li>
Ensure consistency and effective suite of reports provided to business enabling management to monitor business profitability.</li><li>
Comply with all legal and regulatory requirements to ensure obligations are met.</li><li>
Manage the preparation and maintenance of accurate accounting records following internal procedures and statutory requirements to ensure compliance with legal, regulatory, codes of conduct and best practice guidelines.</li><li>
Provide high-level advice, guidance and information on financial matters to support decision-making and improve understanding of financial management.</li><li>
Manage the production of accurate financial returns required by internal and external bodies and regulators to meet reporting deadlines.</li><li>
Maintain strong relationships with stakeholders, including internal and external auditors, to ensure service delivery meets customer expectations.</li><li>
Develop relationships in line with the business plan to support the achievement of business objectives.</li></ul><div></div><div>
Work Experience:</div><div></div><div>
Necessary Work Experience includes:</div><ul><li>
Some relevant work experience.</li></ul><div>
Preferred Work Experience includes:</div><ul><li>
Call centre experience in insurance and/or banking industry with billing responsibilities.</li><li>
Increasing level of responsibility in call centre environment.</li><li>
Policy administration experience.</li><li>
Experience in BPO industry with shifting schedules.</li></ul><div></div><div>
Qualifications:</div><div></div><div>
Necessary Qualifications include:</div><ul><li>
Tertiary Degree or equivalent combination of education and work experience.</li></ul><div><br>
Preferred Qualifications include:</div><ul><li>
Certifications as an accountant.</li></ul><div></div><div>
Global Disclaimer:</div><div></div><div>
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee&rsquo;s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</div><div></div><div>
US Only Disclaimer:</div><div></div><div>
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</div><div></div><div>
Skills:</div>
Analytical Thinking, Business Management, Communication, Cost Management, Critical Thinking, Financial Data Reporting, Financial Forecasting, Financial Management, Financial Regulation, High Accuracy, Intentional collaboration, Managing performance, Process Improvements, Reporting and Analysis, Stakeholder Management<div></div><div>
How to Apply:</div><div>
To submit your application, click &quot;Apply&quot; and follow the step by step process.</div><div></div><div>
Equal Employment Opportunity:</div><div>
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</div></div>

Primary Details
Time Type: Full time
Worker Type: Employee
The purpose of this role is to oversee the processing, analysis, and reporting of financial transactions, budgeting processes, financial planning, analysis, and management accounting activities. This includes providing leadership, direction, and coordination of operational activities, ensuring accuracy and consistency of accounting and reporting activities, and supporting compliance with IFRS standards. Additionally, the role involves managing end-to-end billing and collections processes, providing technical accounting support, and producing various financial reports for multiple entities.
Responsibilities:
Responsible for the review and preparation of financial, statutory or regulatory reports.
Perform budgeting and forecasting activities.
Collaborate with Business Unit Senior Leaders in the forecasting and annual budget process.
Ensure consistency and effective suite of reports provided to business enabling management to monitor business profitability.
Comply with all legal and regulatory requirements to ensure obligations are met.
Manage the preparation and maintenance of accurate accounting records following internal procedures and statutory requirements to ensure compliance with legal, regulatory, codes of conduct and best practice guidelines.
Provide high-level advice, guidance and information on financial matters to support decision-making and improve understanding of financial management.
Manage the production of accurate financial returns required by internal and external bodies and regulators to meet reporting deadlines.
Maintain strong relationships with stakeholders, including internal and external auditors, to ensure service delivery meets customer expectations.
Develop relationships in line with the business plan to support the achievement of business objectives.
Work Experience:
Necessary Work Experience includes:
Some relevant work experience.
Preferred Work Experience includes:
Call centre experience in insurance and/or banking industry with billing responsibilities.
Increasing level of responsibility in call centre environment.
Policy administration experience.
Experience in BPO industry with shifting schedules.
Qualifications:
Necessary Qualifications include:
Tertiary Degree or equivalent combination of education and work experience.
Preferred Qualifications include:
Certifications as an accountant.
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Skills:
Analytical Thinking, Business Management, Communication, Cost Management, Critical Thinking, Financial Data Reporting, Financial Forecasting, Financial Management, Financial Regulation, High Accuracy, Intentional collaboration, Managing performance, Process Improvements, Reporting and Analysis, Stakeholder Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Finance Planning & Tax Associate Lead - QBE Insurance

Finance Planning & Tax Associate Lead

You need relevant experience, call centre background in insurance/banking with billing, policy administration skills, BPO experience with shifting schedules, and a Bachelor's Degree or equivalent.

You will manage employee records, handle inquiries, execute transactions, ensure compliance, support audits, and provide timely, accurate solutions to people-related concerns via calls and emails.

Customer Relations

People, HR & Administration

<div><div>People Specialist</div><div><b>
Primary Details</b>
<br>
Time Type: Full time
<br>
<br>
Worker Type: Employee
<br>
<br>
The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.
<br>
<br>
<b>Responsibilities:</b>
<br>
<ul><li>Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS).</li>
<li>Administering People related transactions and workflows.</li>
<li>Perform outbound calls to employee/manager for tier 2 concerns or complex issues.</li>
<li>Utilises available systems and tools to process transactions and workflows.</li>
<li>Liaising with centres of excellence to provide answers for employees.</li>
<li>Answering incoming calls/emails enquiries relating to people services.</li>
<li>Ensuring that all calls/queries are answered in a prompt and professional manner.</li>
<li>Deliver quality, timely and accurate resolution following the set SLA - Service Level Agreement.</li>
<li>Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents.</li>
<li>Support internal / external audits as required.</li>
</ul><br>
<b>Work Experience:</b>
<br>
<br>
Necessary Work Experience includes:
<br>
<ul><li>Some relevant work experience.</li>
</ul><br>
Preferred Work Experience includes:
<br>
<ul><li>Call centre experience in insurance and/or banking industry with billing responsibilities.</li>
<li>Increasing level of responsibility in call centre environment.</li>
<li>Policy administration experience.</li>
<li>Experience in BPO industry with shifting schedules.</li>
</ul><br>
<b>Qualifications:</b>
<br>
<br>
Necessary Qualifications include:
<br>
<ul><li>Bachelor's Degree or equivalent combination of education and work experience</li>
</ul><br>
<b>Global Disclaimer:</b>
<br>
<br>
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
<br>
<br>
<b>US Only Disclaimer:</b>
<br>
<br>
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
<br>
<br>
<b>Skills:</b>
<br>
Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition
<br>
<br>
How to Apply:
<br>
<br>
To submit your application, click &quot;Apply&quot; and the step by step process.
<br>
<br>
Equal Employment Opportunity:
<br>
<br>
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</div><div>
Job ID 331270</div></div><p></p>

People Specialist
Primary Details

Time Type: Full time


Worker Type: Employee


The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.


Responsibilities:

Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS).
Administering People related transactions and workflows.
Perform outbound calls to employee/manager for tier 2 concerns or complex issues.
Utilises available systems and tools to process transactions and workflows.
Liaising with centres of excellence to provide answers for employees.
Answering incoming calls/emails enquiries relating to people services.
Ensuring that all calls/queries are answered in a prompt and professional manner.
Deliver quality, timely and accurate resolution following the set SLA - Service Level Agreement.
Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents.
Support internal / external audits as required.

Work Experience:


Necessary Work Experience includes:

Some relevant work experience.

Preferred Work Experience includes:

Call centre experience in insurance and/or banking industry with billing responsibilities.
Increasing level of responsibility in call centre environment.
Policy administration experience.
Experience in BPO industry with shifting schedules.

Qualifications:


Necessary Qualifications include:

Bachelor's Degree or equivalent combination of education and work experience

Global Disclaimer:


The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.


US Only Disclaimer:


To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.


Skills:

Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition


How to Apply:


To submit your application, click "Apply" and the step by step process.


Equal Employment Opportunity:


QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job ID 331270

People Specialist - QBE Insurance

People Specialist

You need relevant work experience, call center experience in insurance/banking, policy administration skills, BPO experience with shifting schedules, and a Bachelor’s Degree or equivalent.

You will manage employee records, handle queries, process transactions, liaise with teams, ensure compliance, and support audits while delivering prompt, accurate resolutions.

<div></div><div><div>Primary Details</div>
Time Type: Full time<div></div>
Worker Type: Employee<div></div>
The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.<div></div><div>
Responsibilities:</div><ul><li>
Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS).</li><li>
Administering People related transactions and workflows.</li><li>
Perform outbound calls to employee/manager for tier 2 concerns or complex issues.</li><li>
Utilises available systems and tools to process transactions and workflows.</li><li>
Liaising with centres of excellence to provide answers for employees.</li><li>
Answering incoming calls/emails enquiries relating to people services.</li><li>
Ensuring that all calls/queries are answered in a prompt and professional manner.</li><li>
Deliver quality, timely and accurate resolution following the set SLA &ndash; Service Level Agreement.</li><li>
Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents.</li><li>
Support internal / external audits as required.</li></ul><div></div><div>
Work Experience:</div><div></div><div>
Necessary Work Experience includes:</div><ul><li>
Some relevant work experience.</li></ul><div>
Preferred Work Experience includes:</div><ul><li>
Call centre experience in insurance and/or banking industry with billing responsibilities.</li><li>
Increasing level of responsibility in call centre environment.</li><li>
Policy administration experience.</li><li>
Experience in BPO industry with shifting schedules.</li></ul><div></div><div>
Qualifications:</div><div></div><div>
Necessary Qualifications include:</div><ul><li>
Bachelor's Degree or equivalent combination of education and work experience</li></ul><div></div><div>
Global Disclaimer:</div><div></div><div>
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee&rsquo;s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</div><div></div><div>
US Only Disclaimer:</div><div></div><div>
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</div><div></div><div>
Skills:</div>
Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition<div></div><div>
How to Apply:</div><div>
To submit your application, click &quot;Apply&quot; and follow the step by step process.</div><div></div><div>
Equal Employment Opportunity:</div><div>
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</div></div>

Primary Details
Time Type: Full time
Worker Type: Employee
The purpose of this role is to manage and support People employee programs within the organisation, ensuring smooth administration and processing of transactions and workflows.
Responsibilities:
Entering personal details of new employees and updating and maintaining all existing records in the organisation's People Information System (PeopleIS).
Administering People related transactions and workflows.
Perform outbound calls to employee/manager for tier 2 concerns or complex issues.
Utilises available systems and tools to process transactions and workflows.
Liaising with centres of excellence to provide answers for employees.
Answering incoming calls/emails enquiries relating to people services.
Ensuring that all calls/queries are answered in a prompt and professional manner.
Deliver quality, timely and accurate resolution following the set SLA – Service Level Agreement.
Adhere to established procedures, ensuring compliance with embedded Risk Controls, and promptly inform managers of emerging risks and incidents.
Support internal / external audits as required.
Work Experience:
Necessary Work Experience includes:
Some relevant work experience.
Preferred Work Experience includes:
Call centre experience in insurance and/or banking industry with billing responsibilities.
Increasing level of responsibility in call centre environment.
Policy administration experience.
Experience in BPO industry with shifting schedules.
Qualifications:
Necessary Qualifications include:
Bachelor's Degree or equivalent combination of education and work experience
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Skills:
Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations, Human Resources (HR), Human Resources Policies, Intentional collaboration, Labor and Employment Law, Managing performance, Problem Solving, Process Improvements, Risk Management, Succession Planning, Talent Acquisition
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

You need strong numeracy and literacy, organizational and analytical skills, excellent communication, attention to detail, in-depth knowledge of casualty underwriting, and proficiency in relevant software.

You will underwrite risks, ensure compliance, foster stakeholder relationships, support business plans, and coach team members while promoting best practices and minimizing risk.

Madrid

<div></div><div><div>Primary Details</div>
Time Type: Full time<div></div>
Worker Type: Employee<div></div><div>
Casualty and Pharma Underwriter</div><div></div><div>
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 13,000 people around the world.</div><div>
QBE Europe SA/NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our Spain office in Madrid.</div><div>
With our comprehensive product offering and underwriting expertise, we are able to cover a wide range of business risks, helping our clients to identify them and minimise their exposure.</div><div>
If you are looking to progress your career within insurance and want to be part of a successful organisation with strong growth ambitions, then read on.</div><div></div><div>
The Opportunity:</div><div>
Reporting into the Casualty Portfolio Manager; to underwrite business in accordance with the business plan and within delegated underwriting authority.</div><div></div><div>
Your responsibilities for this role may include, but are not limited to:</div><div></div><ul><li>
Contribute to the delivery of the annual business plan for the respective business unit by making appropriate decisions</li><li>
Apply the reinsurance strategy in order to safeguard the casualty portfolio</li><li>
Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice</li><li>
Positively promote the department, division and company as a whole in order to maximize brand leverage</li><li>
Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met</li><li>
Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency</li><li>
Ensure the recording and measurement of insurance risks, (including DUA&rsquo;s if relevant) to ensure accuracy and good practice</li><li>
Understand and comply with any reinsurance requirements to minimize risk and to deliver business plan objectives</li><li>
Establish, strengthen and develop relationships with stakeholders including customers, brokers, business partners and colleagues to maximize influence and achieve business objectives</li><li>
Demonstrate an understanding and awareness of market dynamics and market cycle to enhance business performance</li><li>
Maintain expertise and team knowledge through identifying appropriate learning and development activities</li><li>
Underwrite insurance risks in accordance with the business plan and the delegated underwriting authority to meet business objectives including: | Negotiating rates terms and conditions for existing and new business | Compliance of production and issue of contract certainty documentation (non Lloyds) | Ensuring compliance with internal and external regulations and guidelines | Ensuring contribution to the business plan and objectives | Support credit control in payment collection</li><li>
Participate in the review and analysis of the portfolio to identify progress toward business objectives</li><li>
Ensure entries are properly and promptly recorded on EO systems to ensure accuracy of data in relation to: | Underwriting | Aggregate exposures</li><li>
Contribute to the aggregate management and peer review processes to encourage and develop excellence</li><li>
Motivate and coach team members to ensure the relevant knowledge and expertise is shared for their continuing personal and professional development</li></ul><div></div><div>
About you</div><div>
You will need to be able to display you have the following qualifications and experience:</div><ul><li>
A high level of numeracy and literacy</li><li>
Proven organizational, prioritisation and analytical skills</li><li>
Demonstrable interpersonal, communication and negotiating skills</li><li>
Ability to analyse data and use for decision making</li><li>
Attention to detail</li><li>
Excellent teamwork skills: ability to collaborate effectively with colleagues and contribute to a positive environment.</li></ul><div></div><div>
Preferred Competencies/Skills:</div><ul><li>
Thorough understanding of class specific underwriting and reinsurance knowledge</li><li>
Proven knowledge of relevant casualty market conditions</li><li>
Familiar with relevant QBE underwriting systems</li><li>
Intermediate level understanding of relevant software including Excel and other departmental software packages</li><li>
Knowledge of legal and regulatory requirements</li><li>
Knowledge of QBE underwriting process and procedures including EPA&rsquo;s</li><li>
Strong proficiency in English.</li></ul><div></div><div>
At QBE, we are dedicated to creating an inclusive environment for all emloyees. Our positions are open to individual with disabilities, and we actively promote inclusion and diversity in our workplace.</div><div></div><div>
Why QBE? At My Best</div><div></div><div>
At QBE, we want our people to feel rewarded and inspired to perform at their best, that&rsquo;s why we have created &ldquo;At My Best&rdquo;. It&rsquo;s our connection, our way of showing we have your back. We understand that one size doesn&rsquo;t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It&rsquo;s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.</div><div></div><div><br>
We&rsquo;re an international insurer that&rsquo;s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what&rsquo;s around the corner, but at QBE we&rsquo;re asking the right questions to enable a more resilient future &ndash; helping those around us build strength and embrace change to their advantage.</div><div></div><div><br>
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (<div>https://qbeeurope.com/careers/flex-qbe/</div>).</div><div></div><div><br>
With more than more than 13,000 people working across 27 countries, we&rsquo;re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.</div><div></div><div><br>
To find out more about why you should work for QBE, visit our <div>careers website.</div></div><div></div><div><br>
QBE Awards</div><div>
Some of the award&rsquo;s QBE are proud to have won, been a finalist for, and shortlisted for include;</div><div></div><div><br>
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year</div><div>
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer</div><div>
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year</div><div>
Working Dads Employer Awards 2023 Winner: Parental Policies Award</div><div>
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee</div><div></div><div><br>
You can view all our awards <div>here</div></div><div></div><div><br>
Inclusion of Diversity</div><div>
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women&rsquo;s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our <div>Careers Page</div></div><div></div><div><br>
Accessibility</div><div>
Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.</div><div></div><div><br>
ESG &amp; Sustainability</div><div>
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE&rsquo;s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative &lsquo;Premiums4Good&rsquo;, please visit our <div>Sustainability homepage</div> and read our latest Sustainability Report</div><div></div><div>
What next? If you have a passion to contribute to QBE&rsquo;s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the &ldquo;apply&rdquo; button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.</div><div>
 We believe this is our moment &ndash; what if it was yours too?</div><div></div><div>
APPLY NOW and let&rsquo;s make it happen!</div><div></div><div>
Skills:</div>
Adaptability, Analytical Thinking, Critical Thinking, Customer Service, Decision Making, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Portfolio Management, Problem Solving, Regulatory Compliance, Risk Management, Strategic Management, Waterfall Project Management<div></div><div>
How to Apply:</div><div>
To submit your application, click &quot;Apply&quot; and follow the step by step process.</div><div></div><div>
Equal Employment Opportunity:</div><div>
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</div></div>

Primary Details
Time Type: Full time
Worker Type: Employee
Casualty and Pharma Underwriter
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks. Today, we employ more than 13,000 people around the world.
QBE Europe SA/NV is headquartered in Brussel and while we are international in our outlook, we are also proudly local in our operations with our Spain office in Madrid.
With our comprehensive product offering and underwriting expertise, we are able to cover a wide range of business risks, helping our clients to identify them and minimise their exposure.
If you are looking to progress your career within insurance and want to be part of a successful organisation with strong growth ambitions, then read on.
The Opportunity:
Reporting into the Casualty Portfolio Manager; to underwrite business in accordance with the business plan and within delegated underwriting authority.
Your responsibilities for this role may include, but are not limited to:
Contribute to the delivery of the annual business plan for the respective business unit by making appropriate decisions
Apply the reinsurance strategy in order to safeguard the casualty portfolio
Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
Positively promote the department, division and company as a whole in order to maximize brand leverage
Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met
Adhere to underwriting standards, instructions and good practice to minimize risk and maximize efficiency
Ensure the recording and measurement of insurance risks, (including DUA’s if relevant) to ensure accuracy and good practice
Understand and comply with any reinsurance requirements to minimize risk and to deliver business plan objectives
Establish, strengthen and develop relationships with stakeholders including customers, brokers, business partners and colleagues to maximize influence and achieve business objectives
Demonstrate an understanding and awareness of market dynamics and market cycle to enhance business performance
Maintain expertise and team knowledge through identifying appropriate learning and development activities
Underwrite insurance risks in accordance with the business plan and the delegated underwriting authority to meet business objectives including: | Negotiating rates terms and conditions for existing and new business | Compliance of production and issue of contract certainty documentation (non Lloyds) | Ensuring compliance with internal and external regulations and guidelines | Ensuring contribution to the business plan and objectives | Support credit control in payment collection
Participate in the review and analysis of the portfolio to identify progress toward business objectives
Ensure entries are properly and promptly recorded on EO systems to ensure accuracy of data in relation to: | Underwriting | Aggregate exposures
Contribute to the aggregate management and peer review processes to encourage and develop excellence
Motivate and coach team members to ensure the relevant knowledge and expertise is shared for their continuing personal and professional development
About you
You will need to be able to display you have the following qualifications and experience:
A high level of numeracy and literacy
Proven organizational, prioritisation and analytical skills
Demonstrable interpersonal, communication and negotiating skills
Ability to analyse data and use for decision making
Attention to detail
Excellent teamwork skills: ability to collaborate effectively with colleagues and contribute to a positive environment.
Preferred Competencies/Skills:
Thorough understanding of class specific underwriting and reinsurance knowledge
Proven knowledge of relevant casualty market conditions
Familiar with relevant QBE underwriting systems
Intermediate level understanding of relevant software including Excel and other departmental software packages
Knowledge of legal and regulatory requirements
Knowledge of QBE underwriting process and procedures including EPA’s
Strong proficiency in English.
At QBE, we are dedicated to creating an inclusive environment for all emloyees. Our positions are open to individual with disabilities, and we actively promote inclusion and diversity in our workplace.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).
With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
To find out more about why you should work for QBE, visit our careers website.
QBE Awards
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
 We believe this is our moment – what if it was yours too?
APPLY NOW and let’s make it happen!
Skills:
Adaptability, Analytical Thinking, Critical Thinking, Customer Service, Decision Making, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Portfolio Management, Problem Solving, Regulatory Compliance, Risk Management, Strategic Management, Waterfall Project Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Casualty and Pharma Underwriter - QBE Insurance

Casualty and Pharma Underwriter

You need relevant work experience, basic claims knowledge, and a tertiary education.

You will provide customer service, handle claims documentation, communicate file statuses, gather insurance information, implement process improvements, and maintain stakeholder relationships.

<div></div><div><div>Primary Details</div>
Time Type: Full time<div></div>
Worker Type: Employee<div></div>
The purpose of this role is to provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained<div></div><div>
Responsibilities:</div><ul><li>
Provide claims customer service support by answering inbound calls, responding to inquiries, and escalating issues to appropriate staff to ensure customer satisfaction and service effectiveness.</li><li>
Assist in claims handling by gathering and evaluating information, maintaining documentation, tracking files, and resolving issues to meet corporate standards and regulations.</li><li>
Communicate claims file status and details with relevant parties to support effective customer service delivery.</li><li>
Obtain insurance information by making outbound calls and entering data accurately to ensure completeness and accuracy of account information.</li><li>
Assist with identifying and implementing process improvements to manage claims funds effectively and efficiently.</li><li>
Maintain knowledge of insurance guidelines, policy changes, and modifications to support accurate claims processing.</li><li>
Liaise with internal and external stakeholders to maintain positive relationships and ensure claims are resolved within required timeframes.</li><li>
Process claims accurately and timely, ensuring adherence to policies and procedures.</li><li>
Participate in training and seek guidance to enhance claims support skills and knowledge.</li><li>
Support coordination and execution of user acceptance testing for process changes to mitigate risks to change implementation.</li></ul><div></div><div>
Work Experience:</div><div></div><div>
Necessary Work Experience includes:</div><ul><li>
Some relevant work experience.</li></ul><div>
Preferred Work Experience includes:</div><ul><li>
Basic claims knowledge and understanding of insurance</li></ul><div></div><div>
Qualifications:</div><div></div><div>
Preferred Qualifications include:</div><ul><li>
Tertiary Education</li></ul><div></div><div>
Global Disclaimer:</div><div></div><div>
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee&rsquo;s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.</div><div></div><div>
US Only Disclaimer:</div><div></div><div>
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.</div><div></div><div>
US Only - Physical Demands:</div><div></div><div>
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.</div><div></div><div>
Skills:</div>
Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Document Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Problem Solving, Risk Assessments, Time Management<div></div><div>
How to Apply:</div><div>
To submit your application, click &quot;Apply&quot; and follow the step by step process.</div><div></div><div>
Equal Employment Opportunity:</div><div>
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.</div></div>

Primary Details
Time Type: Full time
Worker Type: Employee
The purpose of this role is to provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained
Responsibilities:
Provide claims customer service support by answering inbound calls, responding to inquiries, and escalating issues to appropriate staff to ensure customer satisfaction and service effectiveness.
Assist in claims handling by gathering and evaluating information, maintaining documentation, tracking files, and resolving issues to meet corporate standards and regulations.
Communicate claims file status and details with relevant parties to support effective customer service delivery.
Obtain insurance information by making outbound calls and entering data accurately to ensure completeness and accuracy of account information.
Assist with identifying and implementing process improvements to manage claims funds effectively and efficiently.
Maintain knowledge of insurance guidelines, policy changes, and modifications to support accurate claims processing.
Liaise with internal and external stakeholders to maintain positive relationships and ensure claims are resolved within required timeframes.
Process claims accurately and timely, ensuring adherence to policies and procedures.
Participate in training and seek guidance to enhance claims support skills and knowledge.
Support coordination and execution of user acceptance testing for process changes to mitigate risks to change implementation.
Work Experience:
Necessary Work Experience includes:
Some relevant work experience.
Preferred Work Experience includes:
Basic claims knowledge and understanding of insurance
Qualifications:
Preferred Qualifications include:
Tertiary Education
Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Physical Demands:
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills:
Claims Administration, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Document Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Microsoft Applications, Prioritization, Problem Solving, Risk Assessments, Time Management
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Insurance

navigation.mission