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Personal Lines Administrator

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Limerick

AI generated summary

  • You must have excellent communication and organizational skills, proficiency in Microsoft Office, and experience with Applied. Be a self-motivated team player with great time management and attention to detail.
  • You will assist with policy processing, maintain client records, respond to inquiries, coordinate with providers, support the team in reports, and ensure compliance while monitoring tasks and claims.

Requirements

  • Excellent communication and organisation skills with a proven track record in a busy office administration role
  • Proficiency in using Microsoft Office Suite is essential.
  • Experience using Applied would be a distinct advantage.
  • Excellent time management and the ability to multi-task in a fast-paced, customer focused environment.
  • Self-motivated, enthusiastic, team-player with strong attention to detail

Responsibilities

  • Providing general administrative support to the PL team
  • Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals.
  • Maintaining and updating client records in the Company’s database, ensuring accuracy and confidentiality.
  • Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing.
  • Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies.
  • Supporting the Personal Lines team in preparing reports, presentations, and documentation for client meetings.
  • Monitoring and following up on outstanding client requirements and ensure timely completion of tasks.
  • Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts
  • Ensuring compliance with company policies, industry regulations, and legal requirements.
  • Participating in team meetings and contribute to process improvement initiatives.

FAQs

What is the job title of the position being offered?

The job title is Personal Lines Administrator.

Where can the successful candidate be based?

The successful candidate can be based in any of Gallagher's office locations across Ireland.

Is this a full-time or part-time position?

This is a full-time, permanent position.

What main duties will the Personal Lines Administrator be responsible for?

The main duties include providing administrative support, assisting in the preparation and processing of insurance policies, maintaining client records, responding to inquiries, coordinating with providers, supporting the team in meetings, and ensuring compliance with policies and regulations.

What skills are required for this position?

Excellent communication and organization skills, proficiency in Microsoft Office Suite, experience with Applied is advantageous, strong time management, and attention to detail are required.

What kind of experience is preferred for candidates applying for this role?

A proven track record in a busy office administration role is preferred.

What benefits does Gallagher offer for this position?

Gallagher offers competitive salary, a minimum of 23 days’ annual leave plus 3 volunteering days, a defined contribution pension scheme, life insurance, income protection, and family-friendly policies.

Is experience with Applied software necessary for this role?

While proficiency in Microsoft Office Suite is essential, experience using Applied would be a distinct advantage.

How does Gallagher support employee development?

Gallagher offers exciting career opportunities and promotes a culture of shared values and collective passion for excellence to support employee development.

What type of inquiries will the Personal Lines Administrator need to respond to?

They will respond to client inquiries regarding policy details, claims, and billing through phone, email, or in-person communication.

Finance
Industry
10,001+
Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.