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Petcare Assistant - Part Time

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Pets at Home

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be passionate about pets and customer service, available for weekend work, and eager to learn. A friendly and inclusive attitude is essential, regardless of experience.
  • You will enhance customer experiences, exceed expectations, maintain operational standards, and build strong relationships with customers and team members.

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 8 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
  • We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat.
  • People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
  • Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
  • If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What are the working hours for the Petcare Assistant role?

The working hours for the Petcare Assistant role are for 2 delivery shifts from 07:00 am to 11:00 am.

Is prior experience required for the Petcare Assistant position?

While prior experience in a customer-facing environment is ideal, it is not a requirement as we will teach you everything you need to know.

What benefits does Pets at Home offer to its employees?

Pets at Home offers various benefits including a discretional annual bonus scheme, paid holidays, gifts for service anniversaries, extra days off for special occasions, a colleague discount, access to a benefits platform, a free Employee Assistance Programme, and life assurance for all colleagues.

Are there opportunities for career advancement within Pets at Home?

Yes, Pets at Home values growth and development, encouraging employees to pursue career advancement opportunities within the company.

Can I work more than the minimum contract hours?

Yes, while the minimum contract is 8 hours for weekend work, you may have opportunities to work additional hours based on the store's needs.

What is the company culture like at Pets at Home?

The company culture at Pets at Home is friendly and inclusive, welcoming people from diverse backgrounds and encouraging everyone to be themselves.

How can I apply for the Petcare Assistant position?

To apply for the Petcare Assistant position, you can click the application link provided in the job description.

Is a background check required for the Petcare Assistant role?

The job description does not specify a background check, but standard hiring procedures may apply.

Can I bring my pet to work as a Petcare Assistant?

While the job description does not explicitly mention it, policies regarding pets in the workplace may vary by location, so it's best to check with your store manager.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.