FAQs
What is the location for the Platform Experience New Associate position?
The position is based in Dublin, Ireland.
What type of contract is being offered for this role?
This is a full-time role with a 12-month fixed-term contract, with a view to extension.
What are the working hours for this position?
Candidates must be flexible to work in a 24/7 environment, which may include differing rotations, shifts, weekends, and holidays.
What responsibilities will I have as a content moderator?
You will be responsible for reviewing, classifying, and/or removing content according to client guidelines, investigating and resolving complex content issues, and advocating for the user community.
What skills are required for this role?
Essential skills include strong coping and resilience skills, excellent comprehension and communication in Croatian, attention to detail, critical thinking, and a passion for internet culture and social situations relevant to the market.
Is previous experience in content moderation necessary?
Previous experience in business process outsourcing, customer service, or content moderation is a plus but not strictly necessary.
Are there any age requirements for this position?
Yes, candidates must be over 18 years of age to apply.
What support does Accenture offer for employees working in this role?
Accenture provides resources and support for the health and well-being of employees, including participation in a well-being support program specifically designed for the Trust & Safety community.
Will I need to take any assessments during the application process?
Yes, as part of the interview process, candidates will be required to complete an English language test and a language test in Croatian.
What benefits does Accenture offer to employees in this role?
Benefits include working for an international enterprise company, comprehensive training, participation in company social events, and opportunities for career progression.
How does Accenture ensure a diverse and inclusive work environment?
Accenture is committed to providing an accessible, inclusive, and welcoming workplace that encourages diversity and accelerates equality for all employees.