FAQs
What are the responsibilities of a Platform Experience New Associate in the Trust and Safety offering at Accenture?
As a Platform Experience New Associate in the Trust and Safety offering at Accenture, your responsibilities will include analyzing and reviewing user profiles, audio, videos, and text-based content, as well as investigating, escalating, and resolving issues reported by users or flagged by the system.
What kind of content will I be exposed to in this role?
In this role, you may be exposed to potentially objectionable and sensitive content, such as graphic, violent, sexual, or egregious material. It is important to have strong resilience and coping skills when dealing with this type of content.
How does Accenture support the health and well-being of content moderators in this role?
Accenture provides support and resources to help content moderators perform their role responsibilities and promote well-being. Active participation in Accenture’s well-being support program, specifically designed for the Trust & Safety community, provides valuable skills to support individual and collective well-being.
What is the overall goal of content moderation in this role?
The overall goal of content moderation in this role is to help keep the internet safe by improving the quality and safety of online content. Content moderators play a key role in delivering value to clients and making a larger impact on society.