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Policy Enforcement Manager, Trust & Safety, YouTube

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YouTube

2mo ago

  • Job
    Full-time
    Mid Level
  • Consulting
    Data
  • Dublin

AI generated summary

  • You need a Bachelor's degree, 4 years in analytics or related fields, SQL skills, experience in content policy, strong communication, project management abilities, and problem-solving skills.
  • You will manage enforcement operations, handle escalations, collaborate with cross-functional teams, drive process improvements, and review content against community guidelines.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in data analytics, Trust Safety, policy, cybersecurity, program management, sales operations, management consulting, vendor management, or related fields.
  • Experience with SQL and data analysis to identify trends and make recommendations.
  • Experience in content policy, anti-abuse, and reviewing online content.
  • Ability working with cross-functional partners across geographies, with strong influencing and communication skills to drive strategy and business action.
  • Strong organizational and project management skills with excellent attention to detail.
  • Ability to manage ambiguity, work autonomously, define successful approaches, and proactively solve problems across cross-functional teams.

Responsibilities

  • Lead Enforcement Operations Management for YouTube Livestream and YouTube’s “Cross Policy” workflows.
  • Handle escalations with a fast turn-around time to define the best plan and provide timely updates to executives.
  • Partner with teams across Product, Business Analysts, Vendor Operations, and Engineering to solve complex problems and drive innovations.
  • Proactively identify automation and efficiency opportunities using data-driven strategies. Define, measure, and execute projects that result in significant process improvements.
  • Review graphic, controversial and offensive video content in-line with YouTube’s Community Guidelines.

FAQs

What qualifications are required for the Policy Enforcement Manager position?

A Bachelor's degree or equivalent practical experience and 4 years of experience in data analytics, Trust Safety, policy, cybersecurity, program management, sales operations, management consulting, vendor management, or related fields are required.

Is experience with SQL necessary for this role?

While not strictly necessary, experience with SQL and data analysis is preferred to identify trends and make recommendations.

What are the main responsibilities of the Policy Enforcement Manager?

The main responsibilities include leading Enforcement Operations Management for YouTube Livestream and Cross Policy workflows, handling escalations, partnering with various teams to solve complex problems, identifying automation opportunities, and reviewing content in line with YouTube’s Community Guidelines.

What skills are preferred for this position?

Preferred skills include experience in content policy and anti-abuse, strong influencing and communication skills, strong organizational and project management skills, and the ability to manage ambiguity and proactively solve problems.

What does the Trust & Safety team at YouTube focus on?

The Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators by solving online content concerns, navigating global legal frameworks, and writing and enforcing policy.

Is this position part of a global team?

Yes, this role is part of a tight-knit, global team with exposure across all of Trust Safety’s verticals and close partnerships with YouTube feature product teams.

Are there opportunities for career development in this role?

Yes, the position offers opportunities to work at the intersection of cutting-edge technology and creativity, which can contribute to personal and professional growth.

Does Google promote diversity and inclusion in hiring?

Yes, Google is committed to being an equal opportunity workplace and an affirmative action employer, promoting diversity and inclusion regardless of race, color, religion, sex, national origin, sexual orientation, age, and other characteristics.

How does this role contribute to user safety on YouTube?

This role contributes by managing enforcement operations, reviewing potentially harmful content, and collaborating with various teams to improve safety and community standards on the platform.

Will the Policy Enforcement Manager need to review graphic or controversial content?

Yes, the individual in this role will be responsible for reviewing graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines.

Entertainment & Media
Industry
1001-5000
Employees
2005
Founded Year

Mission & Purpose

YouTube is a team-oriented, creative workplace where every single employee has a voice in the choices we make and the features we implement. We work together in small teams to design, develop, and roll out key features and products in very short time frames. Which means something you write today could be seen by millions of viewers tomorrow. And even though we’re a part of Google and enjoy all of the corporate perks, it still feels like you’re working at a startup.