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Porsche Pro

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Glasgow

AI generated summary

  • You should have retail experience, a passion for excellent customer service, enthusiasm, self-motivation, and a desire to learn about the Porsche brand. Extensive training provided.
  • You will engage customers, build rapport, promote Porsche's benefits, and ensure exceptional service, often working weekends to enhance the customer experience.

Requirements

  • Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.
  • A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.
  • We offer extensive training to allow you to develop expert knowledge of the Porsche brand.

Responsibilities

  • As a Porsche Pro Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand.
  • You will promote the benefits and unique selling points of Porsche, accessories and vehicle ownership.
  • This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

FAQs

What is the role of a Porsche Pro at Porsche Centre Glasgow?

The Porsche Pro serves as the first point of contact for customers, initiating conversations and building rapport to promote the Porsche brand, vehicle ownership, and accessories.

Is experience in retail necessary for this position?

Ideally, candidates should have previous experience in retail and be able to maintain exceptional customer care in a competitive environment.

What kind of training is provided for this role?

Extensive training is provided to help develop expert knowledge of the Porsche brand.

Are weekends a part of the work schedule for this role?

Yes, this is a full-time role that typically includes weekends to ensure high levels of customer service.

What qualities are important for a Porsche Pro?

A passion for delivering excellent customer service, self-motivation, enthusiasm, and a determination to expand knowledge are key attributes for this role.

What benefits does Sytner Group offer to its employees?

Sytner Group offers an industry-leading benefits package that includes enhanced holiday entitlement, maternity/paternity/adoption pay, career development opportunities, long service recognition, discounted car schemes, high street discounts, gym membership discounts, cycle to work schemes, and one day a year paid voluntary/community work.

How does Sytner Group promote a culture of diversity and inclusion?

Sytner Group is committed to creating an equitable environment and welcomes applications from individuals of diverse backgrounds. They also allow candidates to request adjustments to the job interviews and recruitment process.

What is the engagement level of colleagues at Sytner Group?

Colleagues recently scored Sytner Group an outstanding 89% on the colleague engagement survey, highlighting a strong commitment to employee satisfaction.

Does this position involve community work?

Yes, employees are given one day a year for paid voluntary/community work as part of the benefits package.

What is the work environment like at Sytner Group?

The work environment at Sytner Group values and respects each individual's unique contribution, supporting colleagues to thrive and achieve their full potential.

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.