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Porter

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Marriott International

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

AI generated summary

  • You must have a current driver’s license, customer-facing experience, working rights in Australia, and a motivated, solution-oriented attitude for a fast-paced environment.
  • You will welcome guests, park cars, deliver luggage, assist front office tasks, escort guests to rooms, share hotel and area knowledge, and build relationships to anticipate and meet guest needs.

Requirements

  • A current driver’s license
  • Relevant experience in a customer-facing role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Responsibilities

  • Be the “face of the hotel” - engaging and inspiring guests through each guest interaction from arrival to departure
  • Securely park guest cars, deliver luggage and amenities in accordance with the hotel policies
  • Support your front office team in general operational tasks
  • Escort guests to their rooms and explain all features & hotel offerings
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

FAQs

What is the job title for this position?

The job title is Porter.

Is the Porter position available on a part-time or full-time basis?

Yes, the Porter position is available on both a part-time and full-time basis.

Where is the job located?

The job is located at the Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008.

What are the primary duties of a Porter?

The primary duties include engaging with guests, securely parking cars, delivering luggage, escorting guests to their rooms, and being an expert on hotel offerings and the surrounding area.

What qualifications are required for the Porter position?

A current driver’s license, relevant experience in a customer-facing role, working rights in Australia, and a self-motivated, driven attitude are required.

Are there benefits associated with this job?

Yes, benefits include exclusive staff discounts, flexible working hours, training and development opportunities, employee assistance programs, and referral incentives.

What type of work culture does Marriott Hotels promote?

Marriott Hotels promote a collaborative and inclusive work culture that values strong relationships and empowers associates to make an impact.

Is there an opportunity for career advancement in this role?

Yes, there are exciting career opportunities and internationally recognized training programs available for growth and development within the Marriott International group.

What is the expected schedule for the Porter position?

The schedule for the Porter position is full-time, but part-time options are also available.

Does Marriott International practice non-discrimination in hiring?

Yes, Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, such as disability and veteran status.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.