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Portfolio Manager

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L'Oréal

3mo ago

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • London

Requirements

  • You will
  • Manage a critical aspect of the CPD End to end supply chain process, adding value by maximising the daily service level to our customers and creating new best practice processes for the group.
  • Optimising daily service level through working with the customer supply chain and supply planning teams. Proactively fixing non-stock causes and identifying process improvements as you go.
  • Co-ordinate the monthly turnover cycle, leading the weekly meetings and data gathering, whilst mitigating risks and identifying opportunities with the commercial teams.
  • Communicate closely with Distribution Center teams the Turnover projection for the DC to properly manage their capacity planning.
  • Partner the customer supply chain team across all retail channels to help them maintain their customer portfolio and master data.
  • Monitor master data changes that may impact EDI customers with supply planning team. Share data in a timely manner with customer supply chain to enable proactive communication with customers (Pack EAN, pallet changes etc)
  • Own the order catch-up process and ensure customer scope is accurate and check regularly.
  • Champion right first time by supporting the CSC team with test orders on new products, proactively checking for any pricing or portfolio set up issues to ensure everything is perfect the first time a customer orders.
  • Provide weekly and monthly KPI updates to your stakeholder, tracking performance and using data to gain support on process improvements.
  • You have
  • A customer-centric mindset (both internal and external), with experience in Supply Chain
  • Confidence working with systems – understanding the data and parameters used to create outputs. Using this knowledge to define best practice or system changes.
  • Ability to build strong relationships with and influence internal stakeholders.
  • Ability to reach mutually acceptable solutions to complex problems which arise; level-headed, able to manage and resolve issues under pressure.
  • Strong organisational skills and attention to detail.
  • Resilience and ability to work in a fast moving ever changing, demanding environment.
  • Strong prioritisation skills and communication skills (written and verbal).
  • Experience in presenting and adapting communication style.
  • Ability to challenge ways of working and seek out ways to continuously improve.

Responsibilities

  • Manage a critical aspect of the CPD End to end supply chain process, adding value by maximising the daily service level to our customers and creating new best practice processes for the group.
  • Optimising daily service level through working with the customer supply chain and supply planning teams. Proactively fixing non-stock causes and identifying process improvements as you go.
  • Co-ordinate the monthly turnover cycle, leading the weekly meetings and data gathering, whilst mitigating risks and identifying opportunities with the commercial teams.
  • Communicate closely with Distribution Center teams the Turnover projection for the DC to properly manage their capacity planning.
  • Partner the customer supply chain team across all retail channels to help them maintain their customer portfolio and master data.
  • Monitor master data changes that may impact EDI customers with supply planning team. Share data in a timely manner with customer supply chain to enable proactive communication with customers (Pack EAN, pallet changes etc)
  • Own the order catch-up process and ensure customer scope is accurate and check regularly.
  • Champion right first time by supporting the CSC team with test orders on new products, proactively checking for any pricing or portfolio set up issues to ensure everything is perfect the first time a customer orders.
  • Provide weekly and monthly KPI updates to your stakeholder, tracking performance and using data to gain support on process improvements.

FAQs

What is the primary objective of the Portfolio Manager role at L’Oréal?

The primary objective of the Portfolio Manager role is to ensure the maximum service level to customers by implementing best-in-class processes that facilitate a smooth order-to-delivery process.

What will be my responsibilities related to the monthly turnover cycle?

You will be responsible for coordinating the monthly turnover cycle, leading weekly meetings, gathering necessary data, mitigating risks, and identifying opportunities in collaboration with the commercial teams.

What kind of experience is necessary for this role?

A customer-centric mindset with experience in Supply Chain is necessary, along with strong organizational skills, attention to detail, and the ability to build relationships and influence internal stakeholders.

What software or systems will I be expected to work with?

You will be expected to have confidence working with systems such as ODES and SAP NEO, understanding the data and parameters used to create outputs, and potentially defining best practices or system changes as needed.

How important is continuous improvement in this role?

Continuous improvement is a key aspect of the Portfolio Manager role. You are expected to identify process improvements, proactively fix non-stock causes, and champion the concept of "right first time" throughout the order process.

Will I have the opportunity to engage with different teams in the company?

Yes, you will interact with a broad range of stakeholders in both the division and corporate supply chain teams, requiring effective communication and collaboration across various departments.

What kind of professional development opportunities does L'Oréal provide?

L’Oréal places a strong emphasis on employee development and learning, offering exceptional management and leadership programs, face-to-face workshops, global online learning resources, and access to Coursera courses.

Is there flexibility in the working arrangements for this position?

Yes, there is a hybrid working scheme that allows for a flexible approach to work, along with early finishes on Fridays during the summer to support work-life balance.

What benefits can I expect as an employee of L’Oréal?

Employees benefit from a great pension plan, profit share scheme, medical and dental insurance, fitness discounts, and the opportunity to purchase L’Oréal products at a discount of up to 70%.

How does L'Oréal approach diversity and inclusion in its hiring process?

L'Oréal is committed to creating a diverse, equitable, and inclusive environment. The recruitment process values different backgrounds, experiences, and perspectives to foster an inclusive workplace for all employees.

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.