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POS & Store Experience Manager

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • London

Requirements

  • Bags of energy is critical - enthusiastic and excited to join and support a fast-paced team!
  • Organisational skills are crucial in this role as well as high attention to detail
  • Confidence in partner management and communication
  • Strong leadership and previous experience with leading a team
  • Brilliant communication skills to develop strong contacts internally and externally as working across multiple teams

Responsibilities

  • Working collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first time
  • Work with retail to identify the best approach for local marketing when opportunities arise.
  • Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and design
  • You will need to have a proven ability to multi-task in order to hit deadlines and handle the supplier relationship with strong communication skills

FAQs

What is the primary responsibility of the POS & Store Experience Manager at M&S?

The primary responsibility of the POS & Store Experience Manager is to work collaboratively with various teams, including property, retail, and finance, to ensure effective in-store and launch marketing for new and renewal stores, ensuring that marketing initiatives land with impact and are executed correctly.

What kind of skills are essential for this role?

Essential skills for this role include strong organizational skills, high attention to detail, energy and enthusiasm, confidence in partner management and communication, leadership abilities, and excellent communication skills to build strong relationships both internally and externally.

What benefits does M&S offer to employees in this position?

M&S offers several benefits, including a 20% colleague discount after the probationary period, competitive holiday entitlement, discretionary bonus schemes, a generous Defined Contribution Pension Scheme, and access to wellbeing support, among others.

Is prior experience in leading a team required for the POS & Store Experience Manager position?

Yes, prior experience in leading a team is required, as strong leadership skills are a key aspect of the role.

How does M&S support employee well-being?

M&S supports employee well-being through a range of initiatives, including access to a 24/7 Virtual GP, PAM Assist for family support, industry-leading parental and adoption policies, and a charity volunteer day for employees to support causes they care about.

What type of work environment can be expected in this role?

The work environment is dynamic, fast-paced, and collaborative, requiring individuals to be energetic and able to multi-task effectively to meet deadlines while managing supplier relationships.

Will I have the opportunity to collaborate with other departments?

Yes, the role involves collaboration across multiple teams, including property, retail, finance, and store design/planning teams, to ensure a cohesive marketing strategy.

What is the hiring process like for this position?

The hiring process typically involves submitting an application, followed by interviews and possibly assessments to evaluate fit for the role, skills, and experience.

How does M&S facilitate professional development for employees?

M&S provides a tailored induction and offers a wide range of training programs to help employees develop their skills throughout their career with the company.

Forward thinking, future-focused and digital-first retail

Retail & Consumer Goods
Industry
10,001+
Employees
1884
Founded Year

Mission & Purpose

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them. Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future. From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.

Benefits

  • Colleague Discount

    Receive 20% discounts in-store for you and members of your household

  • Bonus

    We have discretionary bonus schemes depending on your role and our business performance

  • Pay

    Our salaries are competitive and reviewed every year

  • Life Assurance

    Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan