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Pro Services Expeditor

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C1

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Hyderabad, +1

AI generated summary

  • You need a high school diploma, Excel/Word/Outlook proficiency, strong communication skills, and a degree in telecommunications or finance. Previous admin experience and NetSuite/Connectwise knowledge are required.
  • You will validate orders, route projects, authorize vendor work, manage invoices, ensure compliance, oversee change orders, and implement improvements in service operations.

Requirements

  • High School diploma
  • Proficient in Microsoft Excel, Work, and Outlook
  • Excellent verbal and written communication skills
  • College degree in a telecommunications related field or college degree in Accounting / Finance
  • Previous business experience in an administrative capacity
  • Experience in NetSuite and /or Connectwise

Responsibilities

  • Validates Pro Service orders from CRM to ensure compliance with billing, setup, and makes any corrections as needed to ensure proper processing
  • Assists with routing of projects to practices and project managers as defined by the PM Directors
  • Authorizes third party vendor work providing purchase orders for work
  • Engages and manages third party dispatch services
  • Manages and authorizes invoice processing for third party vendors, using professional discretion and approving invoice payments
  • Ensures third party compliance and vendor setup in alignment with reducing outside contractor spend
  • Manages change order process in service tracking systems
  • Implements tasks that relate to areas of improvements and/or new initiatives of Service Operations

FAQs

What is the primary role of a Pro Services Expeditor?

The primary role of a Pro Services Expeditor is to act as the liaison for the company in activities performed by the Service Operations team, which includes validating service orders, processing subcontractor POs and invoices, managing change order processing, and improving tasks related to Service Operations.

What qualifications are required for the Pro Services Expeditor position?

Required qualifications include a High School diploma, proficiency in Microsoft Excel, Word, and Outlook, and excellent verbal and written communication skills.

Are there preferred qualifications for candidates applying for the Pro Services Expeditor role?

Yes, preferred qualifications include a college degree in a telecommunications-related field or in Accounting/Finance, previous business experience in an administrative capacity, and experience with NetSuite and/or Connectwise.

What are the main responsibilities of the Pro Services Expeditor?

Main responsibilities include validating Pro Service orders for compliance, assisting with project routing, authorizing third-party vendor work, managing invoice processing, ensuring vendor compliance, managing the change order process, and implementing improvement tasks in Service Operations.

Is experience in telecommunications or finance advantageous for this position?

Yes, a college degree in telecommunications or finance is considered a preferred qualification and can be advantageous for this position.

What tools and software should a Pro Services Expeditor be proficient in?

A Pro Services Expeditor should be proficient in Microsoft Excel, Word, and Outlook, and experience with NetSuite and/or Connectwise is preferred.

What skills are important for success in this role?

Important skills for success in this role include strong organizational abilities, excellent communication skills, attention to detail, and the ability to manage multiple tasks effectively.

Where does this job fit within the company structure?

The Pro Services Expeditor operates as a key liaison between the company and the Service Operations team, ensuring tasks are completed efficiently and in compliance with company policies.

Elevating Connected Human Experiences

Technology
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.