Large

C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.

Technology

You need a high school diploma, 5+ years in scheduling installation resources, proficiency in MS Office, strong communication skills, a telecom-related college degree, and administrative experience.

You will assign personnel to projects, update internal databases, track communications, manage vendor work, and ensure resource scheduling and billing closure for each project.

IT & Cybersecurity

Business, Operations & Strategy

Hyderabad

<div>
 C1 Company Overview: 
 <div>
  <b> C1: 1 Contact, 1 Connection, 1 Choice</b>
 </div>
 <div></div>
 <div>
  <br> C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 </div>
 <div></div>
 <div>
  <br> So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
 </div> Qualifications: 
 <ul>
  <li>High School diploma</li>
  <li>Five or more years’ experience in the scheduling of installation personnel resources</li>
  <li>Proficient in Microsoft Excel, Work, and Outlook</li>
  <li>Excellent verbal and written communication skills</li>
 </ul>
 <div>
  Desired/Preferred Qualifications
 </div>
 <ul>
  <li>College degree in a telecommunications related field</li>
  <li>Previous business experience in an administrative capacity</li>
 </ul> Responsibilities: 
 <ul>
  <li>Assigns services personnel to projects as requested by project manager</li>
  <li>Updates the internal databases with resource assignments, change orders, billing details</li>
  <li>Keeps detailed records of emails and conservations related to installation of each project</li>
  <li>Interacts with Avaya resource scheduling system when Avaya resources are required</li>
  <li>Authorizes third party vendor work providing purchase orders for work</li>
  <li>Schedules and monitors all required resources and the closure of project and final billing</li>
 </ul>
</div>


 C1 Company Overview: 
 
   C1: 1 Contact, 1 Connection, 1 Choice
 
 
 
   C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 
 
 
   So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
  Qualifications: 
 
  High School diploma
  Five or more years’ experience in the scheduling of installation personnel resources
  Proficient in Microsoft Excel, Work, and Outlook
  Excellent verbal and written communication skills
 
 
  Desired/Preferred Qualifications
 
 
  College degree in a telecommunications related field
  Previous business experience in an administrative capacity
  Responsibilities: 
 
  Assigns services personnel to projects as requested by project manager
  Updates the internal databases with resource assignments, change orders, billing details
  Keeps detailed records of emails and conservations related to installation of each project
  Interacts with Avaya resource scheduling system when Avaya resources are required
  Authorizes third party vendor work providing purchase orders for work
  Schedules and monitors all required resources and the closure of project and final billing
 


Resource Scheduler - C1

Resource Scheduler

You must have a relevant Bachelor's degree, 4+ years in application support and system administration, proficiency in Microsoft CRM, and strong communication skills. Familiarity with IT infrastructure is essential.

You will optimize business applications, support users, manage software configurations, troubleshoot issues, collaborate with teams, deploy enhancements, and ensure system integrity and compliance.

Software Engineering

<div>
 C1 Company Overview: 
 <div>
  <b> C1: 1 Contact, 1 Connection, 1 Choice</b>
 </div>
 <div></div>
 <div>
  <br> C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 </div>
 <div></div>
 <div>
  <br> So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
 </div> Overview: 
 <div>
  Maintain and support the organization’s critical business applications through best practices. The Senior Applications System Administrator will be responsible for configuration, customization, ongoing maintenance and the day-to-day administration and support of ConnectWise, Microsoft GP, Microsoft CRM, Alert.Net, and/or reporting applications in addition to other existing or future applications as applicable to various business operations. Guide and assist the applications team and user group on issues related to the design, development, and deployment of mission-critical information and software systems. This role requires extensive knowledge and experience not only with the functionality and configuration of the business applications, but also with the business functions performed by users of the applications.
 </div>
 <div>
  <b> #LI-JM1</b>
 </div> Qualifications: 
 <ul>
  <li>Bachelor's degree in IT or related field</li>
  <li>4 or more years’ experience in application support and/or IT related project management</li>
  <li>4 or more year’s application system administration</li>
  <li>4 or more years’ experience performing or working closely with the business functions performed by users of the application</li>
  <li>Proficient in Microsoft CRM, Alert or other ITSM application, Microsoft GP, Connectwise, Sharepoint, and/or reporting applications is strongly preferred</li>
  <li>Proficient in Microsoft Office</li>
  <li>Excellent verbal and written communications skills</li>
  <li>Familiar with standard concepts, practices, and procedures for IT infrastructure and applications support</li>
  <li>The primary functional of this will be for Microsoft Dynamics CRM System Administrator.</li>
  <li>Any other Sys Admin exp like Ivanti, ConnectWise, NetSuite will be helpful but not necessary</li>
 </ul> Responsibilities: 
 <ul>
  <li>Works on optimization of enterprise-wide business applications by providing support to users, streamlining workflow and improving and maintaining data integrity</li>
  <li>Administers ConvergeOne software applications including setup and configuration of new users, functionality and workflow</li>
  <li>Works with the Tech Support Team to respond to requests from business users while creatively resolves issues, answers questions and clarifies business processes, designs and develops enhancements, troubleshoots and fixes bugs and provides Tier 2 to 4 application support to end users</li>
  <li>Defines and performs routine maintenance practices related to application/system administration (typically done outside of normal business hours) and monitor overall system health as necessary</li>
  <li>Partners with assigned business units to understand business processes, and configures changing business needs as enhancements into new and/or existing solutions applying change management best practices</li>
  <li>Works collaboratively with IT and Business partners to maintain support and enhance enterprise business applications</li>
  <li>Meets with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identifies and resolves systems issues</li>
  <li>Researches and makes recommendations on software products and services in support of procurement and development efforts</li>
  <li>Ensures that applications meet business requirements and systems goals, fulfills end-user requirements, and identifies and resolves systems issues</li>
  <li>Deploys new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise</li>
  <li>Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications</li>
  <li>Ensures that any new software integration into company systems meets functional requirements, system compliance, and interface specifications</li>
  <li>Works with company’s software suppliers for prompt rectification of any problems or emergencies</li>
  <li>Coordinates feasibility studies for software and system products under consideration for purchase, and gives advice based on findings</li>
  <li>Contributes to system testing and user acceptance testing phase of development by evaluating new functionality in order to identify potential problem areas, and make the appropriate recommendations</li>
  <li>Reviews and analyzes existing applications’ effectiveness and efficiency, and then develops strategies for improving or leveraging these systems</li>
  <li>Collaborates with business units and stakeholders to define project scope, goals and deliverables</li>
  <li>Evaluates change requests to determine effort required to configure/update applications</li>
  <li>Plans and schedules project timelines and milestones using appropriate tools</li>
  <li>Works with Project Manager to track project milestones and deliverables</li>
  <li>Manages proactively changes in project scope, identify potential crises, and devises contingency plans</li>
  <li>Builds, develops, and grows any business relationships vital to the success of the organization</li>
  <li>Develops best practices and tools for software project execution and management</li>
 </ul>
</div>


 C1 Company Overview: 
 
   C1: 1 Contact, 1 Connection, 1 Choice
 
 
 
   C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 
 
 
   So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
  Overview: 
 
  Maintain and support the organization’s critical business applications through best practices. The Senior Applications System Administrator will be responsible for configuration, customization, ongoing maintenance and the day-to-day administration and support of ConnectWise, Microsoft GP, Microsoft CRM, Alert.Net, and/or reporting applications in addition to other existing or future applications as applicable to various business operations. Guide and assist the applications team and user group on issues related to the design, development, and deployment of mission-critical information and software systems. This role requires extensive knowledge and experience not only with the functionality and configuration of the business applications, but also with the business functions performed by users of the applications.
 
 
   #LI-JM1
  Qualifications: 
 
  Bachelor's degree in IT or related field
  4 or more years’ experience in application support and/or IT related project management
  4 or more year’s application system administration
  4 or more years’ experience performing or working closely with the business functions performed by users of the application
  Proficient in Microsoft CRM, Alert or other ITSM application, Microsoft GP, Connectwise, Sharepoint, and/or reporting applications is strongly preferred
  Proficient in Microsoft Office
  Excellent verbal and written communications skills
  Familiar with standard concepts, practices, and procedures for IT infrastructure and applications support
  The primary functional of this will be for Microsoft Dynamics CRM System Administrator.
  Any other Sys Admin exp like Ivanti, ConnectWise, NetSuite will be helpful but not necessary
  Responsibilities: 
 
  Works on optimization of enterprise-wide business applications by providing support to users, streamlining workflow and improving and maintaining data integrity
  Administers ConvergeOne software applications including setup and configuration of new users, functionality and workflow
  Works with the Tech Support Team to respond to requests from business users while creatively resolves issues, answers questions and clarifies business processes, designs and develops enhancements, troubleshoots and fixes bugs and provides Tier 2 to 4 application support to end users
  Defines and performs routine maintenance practices related to application/system administration (typically done outside of normal business hours) and monitor overall system health as necessary
  Partners with assigned business units to understand business processes, and configures changing business needs as enhancements into new and/or existing solutions applying change management best practices
  Works collaboratively with IT and Business partners to maintain support and enhance enterprise business applications
  Meets with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identifies and resolves systems issues
  Researches and makes recommendations on software products and services in support of procurement and development efforts
  Ensures that applications meet business requirements and systems goals, fulfills end-user requirements, and identifies and resolves systems issues
  Deploys new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise
  Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications
  Ensures that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
  Works with company’s software suppliers for prompt rectification of any problems or emergencies
  Coordinates feasibility studies for software and system products under consideration for purchase, and gives advice based on findings
  Contributes to system testing and user acceptance testing phase of development by evaluating new functionality in order to identify potential problem areas, and make the appropriate recommendations
  Reviews and analyzes existing applications’ effectiveness and efficiency, and then develops strategies for improving or leveraging these systems
  Collaborates with business units and stakeholders to define project scope, goals and deliverables
  Evaluates change requests to determine effort required to configure/update applications
  Plans and schedules project timelines and milestones using appropriate tools
  Works with Project Manager to track project milestones and deliverables
  Manages proactively changes in project scope, identify potential crises, and devises contingency plans
  Builds, develops, and grows any business relationships vital to the success of the organization
  Develops best practices and tools for software project execution and management
 


Microsoft Dynamics CRM Sys Admin - C1

Microsoft Dynamics CRM Sys Admin

You must have an Associate's degree, experience in application system administration, knowledge of Connectwise, Microsoft CRM, or Ivanti, proficiency in Microsoft Office, and strong communication skills.

You will administer software applications, troubleshoot issues, perform maintenance, follow SDLC processes, collaborate in Agile teams, and contribute to testing new functionalities.

<div>
 C1 Company Overview: 
 <div>
  <b> C1: 1 Contact, 1 Connection, 1 Choice</b>
 </div>
 <div></div>
 <div>
  <br> C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 </div>
 <div></div>
 <div>
  <br> So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
 </div> Overview: 
 <p><b> Summary</b></p>
 <div>
  Maintain and support the organization’s critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed.
 </div> Responsibilities: 
 <p><b> Essential Functions</b></p>
 <ul>
  <li>Works under the direction and technical oversight of a Senior Application Administrator to administer software applications including setup and configuration of new application functionality and users</li>
  <li>Works with the Applications Support Team to troubleshoot and resolve application issues for business users</li>
  <li>Performs routine maintenance practices related to application/system administration</li>
  <li>Follows defined SDLC and change management process as applicable to application configuration activity</li>
  <li>Collaborates as part of cross-functional teams with other IT team members following the Agile Scrum methodology</li>
  <li>Contributes to test definition and testing of new functionality including regression testing</li>
  <li>Estimates and completes work in accordance with project timelines and milestones using appropriate tools</li>
 </ul> Qualifications: 
 <p><b> Required Qualifications</b></p>
 <ul>
  <li>Bachelor's degree in IT or related field is preferred, Associates degree is required</li>
  <li>Prior experience of application system administration strongly preferred</li>
  <li>Working knowledge of one or more of the following applications (preferred) or other comparable applications: Connectwise (PSA), Microsoft CRM (CRM), Ivanti (ITSM)</li>
  <li>Working knowledge of how the applications are used by business groups</li>
  <li>Proficient in Microsoft Office is required</li>
  <li>Excellent verbal and written communications skills are a must</li>
 </ul>
</div>
<div></div>


 C1 Company Overview: 
 
   C1: 1 Contact, 1 Connection, 1 Choice
 
 
 
   C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 
 
 
   So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
  Overview: 
  Summary
 
  Maintain and support the organization’s critical business applications through best practices, under the direction and technical oversight of the Senior Applications System Administrator. The Applications System Administrator will be responsible for configuration, issue resolution, and day-to-day administration of one or several applications including ConnectWise, Microsoft CRM, and Ivanti in addition to other existing or future applications as needed.
  Responsibilities: 
  Essential Functions
 
  Works under the direction and technical oversight of a Senior Application Administrator to administer software applications including setup and configuration of new application functionality and users
  Works with the Applications Support Team to troubleshoot and resolve application issues for business users
  Performs routine maintenance practices related to application/system administration
  Follows defined SDLC and change management process as applicable to application configuration activity
  Collaborates as part of cross-functional teams with other IT team members following the Agile Scrum methodology
  Contributes to test definition and testing of new functionality including regression testing
  Estimates and completes work in accordance with project timelines and milestones using appropriate tools
  Qualifications: 
  Required Qualifications
 
  Bachelor's degree in IT or related field is preferred, Associates degree is required
  Prior experience of application system administration strongly preferred
  Working knowledge of one or more of the following applications (preferred) or other comparable applications: Connectwise (PSA), Microsoft CRM (CRM), Ivanti (ITSM)
  Working knowledge of how the applications are used by business groups
  Proficient in Microsoft Office is required
  Excellent verbal and written communications skills are a must
 



Applications System Admin - C1

Applications System Admin

You need a high school diploma, Excel/Word/Outlook proficiency, strong communication skills, and a degree in telecommunications or finance. Previous admin experience and NetSuite/Connectwise knowledge are required.

You will validate orders, route projects, authorize vendor work, manage invoices, ensure compliance, oversee change orders, and implement improvements in service operations.

<div>
 C1 Company Overview: 
 <div>
  <b> C1: 1 Contact, 1 Connection, 1 Choice</b>
 </div>
 <div></div>
 <div>
  <br> C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 </div>
 <div></div>
 <div>
  <br> So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
 </div> Overview: 
 <p><b> Summary</b></p>
 <p>The Pro Services Expeditor I is the primary liaison for the company into the activities performed by the Service Operations team. The Pro Services Expeditor validates services orders, processing subcontractors POs and Invoices, manages change order processing, and improves all tasks related to Service Operations.</p> Responsibilities: 
 <p><b> Essential Functions</b></p>
 <ul>
  <li>Validates Pro Service orders from CRM to ensure compliance with billing, setup, and makes any corrections as needed to ensure proper processing</li>
  <li>Assists with routing of projects to practices and project managers as defined by the PM Directors</li>
  <li>Authorizes third party vendor work providing purchase orders for work</li>
  <li>Engages and manages third party dispatch services</li>
  <li>Manages and authorizes invoice processing for third party vendors, using professional discretion and approving invoice payments</li>
  <li>Ensures third party compliance and vendor setup in alignment with reducing outside contractor spend</li>
  <li>Manages change order process in service tracking systems</li>
  <li>Implements tasks that relate to areas of improvements and/or new initiatives of Service Operations</li>
 </ul> Qualifications: 
 <p><b> </b><b>Required Qualifications</b></p>
 <ul>
  <li>High School diploma</li>
  <li>Proficient in Microsoft Excel, Work, and Outlook</li>
  <li>Excellent verbal and written communication skills</li>
 </ul>
 <p></p>
 <p><b><br> Desired/Preferred Qualifications</b></p>
 <ul>
  <li>College degree in a telecommunications related field or college degree in Accounting / Finance</li>
  <li>Previous business experience in an administrative capacity</li>
  <li>Experience in NetSuite and /or Connectwise</li>
 </ul>
</div>


 C1 Company Overview: 
 
   C1: 1 Contact, 1 Connection, 1 Choice
 
 
 
   C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 
 
 
   So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
  Overview: 
  Summary
 The Pro Services Expeditor I is the primary liaison for the company into the activities performed by the Service Operations team. The Pro Services Expeditor validates services orders, processing subcontractors POs and Invoices, manages change order processing, and improves all tasks related to Service Operations. Responsibilities: 
  Essential Functions
 
  Validates Pro Service orders from CRM to ensure compliance with billing, setup, and makes any corrections as needed to ensure proper processing
  Assists with routing of projects to practices and project managers as defined by the PM Directors
  Authorizes third party vendor work providing purchase orders for work
  Engages and manages third party dispatch services
  Manages and authorizes invoice processing for third party vendors, using professional discretion and approving invoice payments
  Ensures third party compliance and vendor setup in alignment with reducing outside contractor spend
  Manages change order process in service tracking systems
  Implements tasks that relate to areas of improvements and/or new initiatives of Service Operations
  Qualifications: 
  Required Qualifications
 
  High School diploma
  Proficient in Microsoft Excel, Work, and Outlook
  Excellent verbal and written communication skills
 
 
  Desired/Preferred Qualifications
 
  College degree in a telecommunications related field or college degree in Accounting / Finance
  Previous business experience in an administrative capacity
  Experience in NetSuite and /or Connectwise
 


Pro Services Expeditor - C1

Pro Services Expeditor

You need a high school diploma, 10+ years in admin support, MS Office proficiency, strong communication and organizational skills, ability to multitask, and familiarity with NetSuite ERP.

You will monitor a team inbox, create and assign billing dispute tickets, track the ticket queue, and assist with administrative tasks like presentations and data entry.

People, HR & Administration

<div>
 C1 Company Overview: 
 <div>
  <b> C1: 1 Contact, 1 Connection, 1 Choice</b>
 </div>
 <div></div>
 <div>
  <br> C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 </div>
 <div></div>
 <div>
  <br> So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
 </div> Overview: 
 <p><b> Summary</b></p>
 <p>The Billing Dispute Resolution Assistant provides administrative support to the Billing Dispute Resolution Team. This role focuses on tracking/data entry to ensure disputes are properly recorded and finalized. A strong focus on continuous improvement is always expected.</p> Responsibilities: 
 <p><b> Essential Functions</b></p>
 <ul>
  <li>Monitors Billing Dispute Resolution Team’s general email inbox</li>
  <li>Creates billing dispute in ticketing system</li>
  <li>Assigns ticket to Analyst</li>
  <li>Monitors ticket queue</li>
  <li>Assists with various administrative tasks (e.g., preparing presentations, data entry in specific files)</li>
 </ul> Qualifications:
 <p></p>
 <p><b><br> Required Qualifications</b></p>
 <ul>
  <li>High School diploma</li>
  <li>10+ years’ experience of administrative support focused on project management</li>
  <li>Proficiency in MS Word, Excel, Power Point and Outlook</li>
  <li>Excellent verbal and written communication skills</li>
  <li>Strong organizational skills</li>
  <li>Ability to prioritize and multi-task in a high volume/paced environment</li>
  <li>Highly organized and strong attention to detail</li>
 </ul>
 <p></p>
 <p><b><br> Desired/Preferred Qualifications</b></p>
 <ul>
  <li>Associate degree</li>
  <li>Familiarity with NetSuite ERP system</li>
 </ul> Additional Information: 
 <div>
  <b> C1 BENEFITS</b><br> <br>
  <ul>
   <li>401(k) Plan (35% match per dollar up to 10%)</li>
   <li>Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; &amp; Kaiser CA plan option)</li>
   <li>HSA + Employer Contribution</li>
   <li>In-vitro Fertility (treatment coverage)</li>
   <li>Dental</li>
   <li>Vision</li>
   <li>FSA Plans</li>
   <li>Pre-tax Commuter Plans</li>
   <li>Employer-paid Life Insurance</li>
   <li>Employer-paid Short + Long Term Disability</li>
   <li>Paid Parental Leave (4 weeks at 100%)</li>
   <li>Employee Assistance Plan</li>
   <li>Voluntary Life Insurance</li>
   <li>Legal/ID Theft Plans</li>
   <li>TeleHealth Options</li>
   <li>Omada Health (healthy living solution)</li>
   <li>Travel Assistance</li>
   <li>Business Travel Accident Coverage</li>
   <li>Employer-paid Pet Telehealth</li>
   <li>Accident Insurance</li>
   <li>Critical Illness Insurance</li>
   <li>Hospital Indemnity Insurance</li>
   <li>Health Advocate</li>
   <li>Volunteer Time Off</li>
  </ul><br> <b> Work Environment</b><br> Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.<br> <br> <b>Physical Environment</b><br> Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.<br> <br> <b>Other Duties/Changes</b><br> This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.<br> <br> <b>EEO Statement</b><br> C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<br> <br> <b>Notice of E-Verify Participation</b><br> <br> https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf &lt;https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf&gt;<br> <br> <b>Right to Work</b><br> <br> https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
 </div>
</div>


 C1 Company Overview: 
 
   C1: 1 Contact, 1 Connection, 1 Choice
 
 
 
   C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
 
 
 
   So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
  Overview: 
  Summary
 The Billing Dispute Resolution Assistant provides administrative support to the Billing Dispute Resolution Team. This role focuses on tracking/data entry to ensure disputes are properly recorded and finalized. A strong focus on continuous improvement is always expected. Responsibilities: 
  Essential Functions
 
  Monitors Billing Dispute Resolution Team’s general email inbox
  Creates billing dispute in ticketing system
  Assigns ticket to Analyst
  Monitors ticket queue
  Assists with various administrative tasks (e.g., preparing presentations, data entry in specific files)
  Qualifications:
 
  Required Qualifications
 
  High School diploma
  10+ years’ experience of administrative support focused on project management
  Proficiency in MS Word, Excel, Power Point and Outlook
  Excellent verbal and written communication skills
  Strong organizational skills
  Ability to prioritize and multi-task in a high volume/paced environment
  Highly organized and strong attention to detail
 
 
  Desired/Preferred Qualifications
 
  Associate degree
  Familiarity with NetSuite ERP system
  Additional Information: 
 
   C1 BENEFITS 
  
   401(k) Plan (35% match per dollar up to 10%)
   Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
   HSA + Employer Contribution
   In-vitro Fertility (treatment coverage)
   Dental
   Vision
   FSA Plans
   Pre-tax Commuter Plans
   Employer-paid Life Insurance
   Employer-paid Short + Long Term Disability
   Paid Parental Leave (4 weeks at 100%)
   Employee Assistance Plan
   Voluntary Life Insurance
   Legal/ID Theft Plans
   TeleHealth Options
   Omada Health (healthy living solution)
   Travel Assistance
   Business Travel Accident Coverage
   Employer-paid Pet Telehealth
   Accident Insurance
   Critical Illness Insurance
   Hospital Indemnity Insurance
   Health Advocate
   Volunteer Time Off
    Work Environment Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.  Physical Environment Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.  Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.  EEO Statement C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm  Notice of E-Verify Participation  https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>  Right to Work  https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
 


C1

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