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Probate Legal Assistant

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NewLaw Solicitors

2mo ago

  • Job
    Full-time
    Entry Level
  • Legal
  • Bristol

AI generated summary

  • You need strong IT skills, excellent customer service, organizational abilities, empathetic communication, and preferably a legal background to excel in client relationships.
  • You will welcome new clients, manage diaries, handle calls, prepare documents, and assist with case management to ensure exceptional service and accurate filing.

Requirements

  • Strong IT Skills: Proficient in Word, Excel, and Outlook.
  • Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
  • Organised: Strong organizational and diary management skills.
  • Empathetic Communicator: Exceptional verbal and written communication skills.
  • Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.

Responsibilities

  • Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
  • Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
  • Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
  • Case Management: Prepare correspondence, chase information, and handle legal forms.

FAQs

What are the working hours for the Probate Legal Assistant position?

The working hours are Monday to Friday.

What is the salary range for the Probate Legal Assistant role?

The salary range is £22,370 to £23,700 depending on experience, plus bonus potential.

Is prior legal experience necessary for this position?

A legal background is preferred but not essential; the ability to build and maintain strong client relationships is crucial.

What benefits does NewLaw offer to employees?

NewLaw offers a range of benefits including annual leave, pension contributions, financial benefits, lifestyle and wellbeing benefits, motoring benefits, and access to Wagestream for financial wellbeing.

What skills are required for the Probate Legal Assistant role?

Strong IT skills, excellent customer service skills, strong organizational and diary management skills, empathetic communication skills, and the ability to build client relationships are required.

Will I have any interactions with clients in this role?

Yes, you will be the first point of contact for clients, welcoming them and providing updates, ensuring they receive exceptional service.

What type of cases will I be working on as a Probate Legal Assistant?

You will be working closely with the Wills and Probate Team, managing probate applications and estate administration.

What type of support does NewLaw provide for employee wellbeing?

NewLaw provides a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app, discounted gym memberships, eye care vouchers, and a cycle to work scheme.

How many days of annual leave do employees receive?

Employees receive 24 days of annual leave, which rises to 26 days with length of service, in addition to public holidays and an extra day off for their birthday.

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NewLaw Solicitors

Law
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

NewLaw Solicitors is a law firm that specialises in providing comprehensive legal services across various areas, including personal injury, medical negligence, and employment law. Their ultimate mission is to deliver expert legal advice and representation to individuals, ensuring they receive justice and the best possible outcomes for their cases. NewLaw's purpose is to make a positive difference in the lives of their clients by offering accessible, high-quality legal support and advocating for their rights with dedication and professionalism.