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Probate Legal Assistant

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  • Job
    Full-time
    Entry Level
  • Bristol

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Probate Legal Assistant

JobNewLaw Solicitors
Entry Level
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Probate Legal Assistant

JobNewLaw Solicitors
Entry, Junior, Mid & Senior Level

Requirements

  • Strong IT Skills: Proficient in Word, Excel, and Outlook.
  • Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
  • Organised: Strong organizational and diary management skills.
  • Empathetic Communicator: Exceptional verbal and written communication skills.
  • Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.

Responsibilities

  • Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
  • Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
  • Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
  • Case Management: Prepare correspondence, chase information, and handle legal forms.

FAQs

What is the job title for this position?

The job title is Probate Legal Assistant.

Where is the job located?

The job is located in Bristol.

What are the working hours for this position?

The working hours are Monday to Friday.

What is the salary range for the Probate Legal Assistant position?

The salary range is £22,370 - £23,700, depending on experience, plus bonus potential.

What are the primary responsibilities of a Probate Legal Assistant?

The primary responsibilities include welcoming new clients, managing diaries, producing documents, handling inbound calls, preparing correspondence, and assisting with case management.

What kind of skills are essential for this role?

Essential skills include strong IT skills (proficient in Word, Excel, and Outlook), excellent customer service skills, strong organizational skills, empathetic communication abilities, and preferably, a legal background or experience in building client relationships.

What benefits are offered for this position?

Benefits include a competitive salary, annual leave that increases with length of service, pension contributions, various financial benefits, lifestyle and wellbeing benefits, motoring benefits, and access to the Wagestream financial wellbeing app.

Is previous legal experience necessary for this role?

Previous legal experience is preferred but not essential. The ability to build and maintain strong client relationships is crucial.

Who would be the main point of contact for clients in this role?

The main point of contact for clients would be the Probate Legal Assistant, who will welcome new clients and assist them with their queries and needs.

What type of team will the Probate Legal Assistant be working with?

The Probate Legal Assistant will be working closely with the Wills and Probate Team, including Probate Case Managers and Fee Earners.

How does NewLaw support employee wellbeing?

NewLaw offers a 24/7 Employee Assistance Programme, discounted and flexible gym memberships, eye care vouchers, and a range of lifestyle and wellbeing benefits to support employee wellbeing.

What kind of clients will the Probate Legal Assistant be dealing with?

The Probate Legal Assistant will be dealing with clients who are often in sensitive situations, particularly those who have experienced bereavement, requiring empathy and emotional intelligence.

What is the company culture like at NewLaw?

NewLaw promotes a culture that is agile, expert, imaginative, and reliable, focusing on providing exceptional client service and opportunities for employees to thrive in their careers.

Law
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

NewLaw Solicitors is a law firm that specialises in providing comprehensive legal services across various areas, including personal injury, medical negligence, and employment law. Their ultimate mission is to deliver expert legal advice and representation to individuals, ensuring they receive justice and the best possible outcomes for their cases. NewLaw's purpose is to make a positive difference in the lives of their clients by offering accessible, high-quality legal support and advocating for their rights with dedication and professionalism.

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