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Probate Legal Assistant

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NewLaw Solicitors

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Legal
  • Bristol

AI generated summary

  • You should have strong IT skills, excellent customer service, organizational prowess, empathetic communication, and the ability to build client relationships; legal experience is a plus.
  • You will welcome clients, manage diaries, produce documents, handle calls, provide updates, prepare correspondence, chase info, and manage legal forms for exceptional service.

Requirements

  • Strong IT Skills: Proficient in Word, Excel, and Outlook.
  • Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
  • Organised: Strong organizational and diary management skills.
  • Empathetic Communicator: Exceptional verbal and written communication skills.
  • Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.

Responsibilities

  • Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
  • Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
  • Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
  • Case Management: Prepare correspondence, chase information, and handle legal forms.

FAQs

What is the location of the Probate Legal Assistant position?

The position is located in Bristol.

What are the working hours for this role?

The working hours are Monday to Friday.

Is previous legal experience required for this position?

A legal background is preferred but not essential; the ability to build and maintain strong client relationships is crucial.

What are the salary details for this role?

The salary ranges from £22,370 to £23,700 depending on experience, plus bonus potential.

How many annual leave days does the role offer?

The role offers 24 days of annual leave, rising to 26 with length of service, plus public holidays and an extra day off for your birthday.

What kind of training or development opportunities are available?

The role provides opportunities to develop your career in Wills and Probate by working closely with Probate Case Managers and Fee Earners.

What skills are essential for a Probate Legal Assistant?

Strong organisational skills, excellent verbal and written communication skills, proficiency in IT (Word, Excel, and Outlook), and a customer-focused mindset are essential.

Are any benefits included in the employment package?

Yes, benefits include a pension plan, financial benefits, lifestyle and wellbeing benefits, motoring benefits, and access to a financial wellbeing app.

What is the culture of NewLaw as a company?

NewLaw promotes a culture that is agile, expert, imaginative, and reliable, focused on delivering exceptional client service.

How can I apply for the Probate Legal Assistant position?

Interested candidates should follow the application process outlined in the job listing to submit their applications for consideration.

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NewLaw Solicitors

Law
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

NewLaw Solicitors is a law firm that specialises in providing comprehensive legal services across various areas, including personal injury, medical negligence, and employment law. Their ultimate mission is to deliver expert legal advice and representation to individuals, ensuring they receive justice and the best possible outcomes for their cases. NewLaw's purpose is to make a positive difference in the lives of their clients by offering accessible, high-quality legal support and advocating for their rights with dedication and professionalism.