FAQs
What are the key responsibilities of a Process Advisor at Barclays?
The key responsibilities include supporting various business areas with day-to-day initiatives, collaborating with teams to align operational processes, identifying improvement areas, developing operational procedures and controls, creating reports on operational performance, and participating in projects to enhance efficiency and effectiveness.
What skills are assessed for the Process Advisor role?
Key critical skills assessed for the role include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.
What specific tasks will a Process Advisor handle?
A Process Advisor will handle application processing, account onboarding, account initiation, customer service, corporate card issuance, and ensuring compliance with Know Your Customer (KYC) regulations.
What is the purpose of the Process Advisor role?
The purpose of the role is to support business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution.
How does a Process Advisor manage risk and compliance?
A Process Advisor takes ownership of managing risks and strengthening controls related to their work, ensuring that all tasks are performed in line with relevant rules, regulations, and codes of conduct.
What type of relationships should a Process Advisor build?
A Process Advisor should build relationships with stakeholders and customers to identify and address their needs, contributing to a smooth operational process and effectively handling sensitive issues.
What expectations are there for collaboration in this role?
There is an expectation for collaboration with teams across the bank to align and integrate operational processes, as well as working alongside team members while executing work requirements.
Are there opportunities for professional development and initiatives in this role?
Yes, there are opportunities for participation in projects and initiatives aimed at improving operational efficiency and effectiveness.
What company values should Process Advisors embody?
Process Advisors are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive.
Will I receive training for my role as a Process Advisor?
Yes, there will be training provided to help you understand the procedures and work routines relevant to your role.