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Process Advisor

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Barclays

Today

  • Job
    Full-time
    Junior & Mid Level
  • Business, Operations & Strategy
    Banking & Finance
  • Chennai

AI generated summary

  • You should have experience in application processing, account onboarding, account initiation, customer service, corporate card issuance, and know your customer protocols.
  • You will support daily operations, improve processes, develop reports, collaborate with teams, manage risks, and address stakeholder needs for efficient banking operations.

Requirements

  • Application Processing
  • Account Onboarding
  • Account Initiation
  • Customer Service
  • Corporate Card issuance
  • Know Your Customer

Responsibilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaboration with teams across the bank to align and integrate operational processes.
  • Identification of areas for improvement and providing recommendations in operational processes.
  • Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in banking operations.
  • Participation in projects and initiatives to improve operational efficiency and effectiveness.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
  • Identify escalation of policy breaches as required.
  • Take responsibility for customer service and operational execution tasks.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
  • Work within well-defined procedures that may involve a variety of work routines.
  • Demonstrate an understanding of the procedures.
  • Evaluate and select the appropriate alternatives from defined options.
  • Make judgements based on the analysis of factual information.
  • Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

FAQs

What are the key responsibilities of a Process Advisor at Barclays?

The key responsibilities include supporting various business areas with day-to-day initiatives, collaborating with teams to align operational processes, identifying improvement areas, developing operational procedures and controls, creating reports on operational performance, and participating in projects to enhance efficiency and effectiveness.

What skills are assessed for the Process Advisor role?

Key critical skills assessed for the role include risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills.

What specific tasks will a Process Advisor handle?

A Process Advisor will handle application processing, account onboarding, account initiation, customer service, corporate card issuance, and ensuring compliance with Know Your Customer (KYC) regulations.

What is the purpose of the Process Advisor role?

The purpose of the role is to support business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution.

How does a Process Advisor manage risk and compliance?

A Process Advisor takes ownership of managing risks and strengthening controls related to their work, ensuring that all tasks are performed in line with relevant rules, regulations, and codes of conduct.

What type of relationships should a Process Advisor build?

A Process Advisor should build relationships with stakeholders and customers to identify and address their needs, contributing to a smooth operational process and effectively handling sensitive issues.

What expectations are there for collaboration in this role?

There is an expectation for collaboration with teams across the bank to align and integrate operational processes, as well as working alongside team members while executing work requirements.

Are there opportunities for professional development and initiatives in this role?

Yes, there are opportunities for participation in projects and initiatives aimed at improving operational efficiency and effectiveness.

What company values should Process Advisors embody?

Process Advisors are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive.

Will I receive training for my role as a Process Advisor?

Yes, there will be training provided to help you understand the procedures and work routines relevant to your role.

Barclays

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.