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Process Expert

  • Job
    Full-time
    Senior Level
  • Logistics
  • Manila
  • Quick Apply

AI generated summary

  • You need extensive financial operations experience in logistics, a bachelor’s degree, and the ability to work midshift.
  • You will oversee timely order creation, customer invoicing, and contract updates, ensure SOPs are maintained, monitor KPIs, address customer needs, and implement process improvements.

Requirements

  • With vast experience in financial operations within logistics industry
  • Graduate of any bachelor's degree course
  • Willing to work on a midshift schedule

Responsibilities

  • Ensure timely and qualitative creation of Sales & Purchase orders.
  • Ensure timely and qualitative Customer Invoicing.
  • Ensure all Contract & Prices are in place & timely updated.
  • Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
  • Identify & apply corrective actions on system interface & conduct necessary reconciliations.
  • Maintain Volume trackers and adhere/sustain established control mechanisms.
  • Meet adhoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.
  • Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.
  • Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
  • Take ownership, track and monitor and achieve KPI's related to the process.
  • Implement Kaizens, Cost Saving/Value Addition Projects identified.
  • Ensure best practice is shared within teams in the GSC.

FAQs

What are the key responsibilities for the Process Expert position?

Key responsibilities include ensuring timely and qualitative creation of Sales & Purchase orders, Customer Invoicing, maintaining contracts and prices, understanding business models related to revenue and costs, conducting reconciliations, maintaining volume trackers, and adhering to established control mechanisms, among others.

What educational background is required for this position?

A graduate of any bachelor's degree course is required, along with vast experience in financial operations within the logistics industry.

What skills are necessary to succeed in this role?

Strong verbal and written communication skills, the ability to take ownership of processes, knowledge of system interface corrections, and experience in maintaining Standard Operating Procedures (SOP) are necessary for success in this role.

What is the work schedule for this position?

The candidate must be willing to work on a midshift schedule.

Does Maersk provide opportunities for career development?

Yes, Maersk offers a very good career mobility program that encourages employees to take responsibility for their careers, with priority consideration given to internal candidates for various roles.

Are there any specific processes that need to be documented for this role?

Yes, Standard Operating Procedures (SOP) and Service Level Agreements (SLAs) for all processes handled in the Global Service Center (GSC) must be prepared, maintained, and updated as necessary.

Is there a focus on continuous improvement in this position?

Yes, the role requires implementing Kaizens and Value Addition Projects for continuous improvement, as well as sharing best practices within teams in the GSC.

What type of culture does Maersk promote in its workplaces?

Maersk promotes a nurturing management culture that values employee contributions and offers support and training for career development.

Will I be working in a diverse environment?

Yes, Maersk is committed to creating a diverse and inclusive workplace and embraces different styles of thinking.

How does Maersk support applicants with disabilities?

Maersk is happy to support any needs for adjustments during the application and hiring process, including accommodations required to use their website or apply for a position.

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.