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Process Improvement Analyst

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Mejuri

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Toronto
  • Quick Apply

AI generated summary

  • You need strong analytical skills, cross-functional collaboration experience, knowledge of SOPs, continuous improvement methods, ERP understanding, training ability, and certifications like Lean Six Sigma or PMP.
  • You will analyze inefficiencies, streamline operations, implement data-driven solutions, and foster a culture of continuous improvement while supporting digitization and process automation efforts.

Requirements

  • Analytical skills with ability to dive deep into data and find root causes, trends and opportunities
  • Ability to collaborate cross-functionally with various team members to implement initiatives with subject matter experts, end-users, and other stakeholders to gather input and feedback
  • Experience with drafting SOPs, and ability to convey complex procedures in simple, easy-to-understand language
  • Experience with continuous improvement, health & safety, and bonus points for experience with formal methodologies (e.g., lean, project management, etc).
  • Basic understanding of enterprise resource planning (ERP) systems, Google Suite, and Excel
  • Experience in coaching and training team members with excellent written and verbal communication skills
  • Experience in operations (transport, warehousing, fulfillment, etc.) either in analytical or operational capacity
  • Ability to learn quickly, adapt and thrive in ambiguous situations
  • Lean Six Sigma or Project Management certifications (e.g., L6S Belt, CAPM, PMP, etc.)
  • Continuous improvement mentality - relentlessly looking for the next opportunity, curious to find ways to improve operations and making it happen!

Responsibilities

  • Reporting to and collaborating with the Operational Excellence Senior Manager, the Process Improvement Analyst will be responsible for root-causing inefficiencies, streamlining operations, and implementing data-driven solutions to enhance overall performance.
  • This role will be crucial in optimizing business processes, which leads to increased efficiency, reduced waste, improved quality, and better decision-making across the fulfillment centers.
  • The Process Improvement Analyst will foster a culture of change, continuous improvement and aligning processes with strategic objectives.
  • As Mejuri increasingly focuses on digitization, process automation, and data-driven decision-making, there's a growing demand for a Process Improvement Analyst who can navigate these complex systems.
  • Mejuri is continually seeking to enhance visibility, traceability, and efficiency across their networks and the Process Improvement Analyst will play a role in shaping the future of operations while developing valuable skills in a dynamic and critical business function.

FAQs

What is the primary responsibility of the Process Improvement Analyst at Mejuri?

The primary responsibility of the Process Improvement Analyst is to identify inefficiencies, streamline operations, and implement data-driven solutions to enhance overall performance across the fulfillment centers.

Who will the Process Improvement Analyst report to?

The Process Improvement Analyst will report to the Operational Excellence Senior Manager.

What qualifications or skills are required for this position?

The qualifications include strong analytical skills, experience with drafting SOPs, knowledge of continuous improvement methodologies, basic understanding of ERP systems, and experience in operations.

Are there specific methodologies or certifications that are considered an asset for this role?

Yes, Lean Six Sigma or Project Management certifications (e.g., L6S Belt, CAPM, PMP) are considered an asset.

What is the culture like at Mejuri?

Mejuri fosters a culture of change and continuous improvement, aligning processes with strategic objectives, and is guided by values such as curiosity, humility, and customer obsession.

Does Mejuri provide accommodations for employees with disabilities?

Yes, Mejuri does not discriminate in hiring or employment terms based on various protected categories and provides accommodations for individuals with disabilities upon request.

What kind of teams will the Process Improvement Analyst collaborate with?

The Process Improvement Analyst will collaborate cross-functionally with various team members, including subject matter experts, end-users, and stakeholders.

What is expected of the Process Improvement Analyst regarding team training?

The Process Improvement Analyst is expected to have experience in coaching and training team members, utilizing excellent written and verbal communication skills.

How does Mejuri encourage a focus on customer experience?

Mejuri emphasizes being customer obsessed by actively listening to customer feedback and making decisions that positively impact customer experiences.

Is there an emphasis on speed and adaptability in this role?

Yes, Mejuri values speed and calculated risk-taking, encouraging team members to make informed decisions quickly and embrace change.

Redefining luxury, your way.

Retail & Consumer Goods
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

At Mejuri, we're redefining luxury. Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community. “I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” - Noura Sakkijha, CEO OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.