At Mejuri, we're redefining luxury.

Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community.

“I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.” 
- Noura Sakkijha, CEO 

OUR VISION
A world in which everyone feels inspired to celebrate more than what we're told.
To recognize the moments and memories we experience every day that matter most to us.

Retail & Consumer Goods

Mejuri

You must work weekends, have client relationship experience, be creative with styling, pay attention to details, take initiative, handle pressure, and solve problems effectively.

You will engage customers, drive sales, provide exceptional service, maintain store organization, manage transactions, and contribute to inventory processes while upholding brand values.

Customer Relations

Sales & Business Development

Laval

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. Le Rôle: Les stylistes de Mejuri ont pour mission d'être le premier point de contact avec la clientèle dans les magasins Mejuri. Les stylistes priorisent l'excellence du service à la clientèle et ont à cœur de raconter l'histoire de la marque de Mejuri ainsi que de créer une expérience incroyable au cours de l'interaction avec la marque Mejuri en magasin. Les stylistes font preuve d'une grande vivacité d'esprit, d'une grande énergie et d'un sens aigu du service à la clientèle, et créent un environnement chaleureux et accueillant dans nos magasins. Les stylistes de Mejuri sélectionnent avec soin nos produits pour les clients, en mettant à profit leur connaissance des produits. Les stylistes établissent des liens avec notre clientèle sur le plancher des ventes, et sont des modèles des principes et valeurs de la marque Mejuri à la fois avec leur équipe et avec chaque client rencontré. Le parlé en français et anglais est un pré-requis obligatoire pour ce poste. Ventes: * Interagir avec la clientèle et stimuler les affaires en générant des ventes et par un profilage client exceptionnel. * Prendre en charge les résultats des ventes, en se concentrant sur les indicateurs clés de performance tels que la valeur moyenne des commandes, le pourcentage de conversion et le revenu cible. * Établir des liens avec nos clients et les écouter sincèrement afin de les aider à trouver les meilleurs articles pour eux. * Favoriser un service à la clientèle personnalisé et mémorable, centré sur le développement des relations en connectant avec les valeurs de la marque Mejuri. * Fournir un service à la clientèle rapide, précis et efficace. * Faire des suggestions éclairées ayant une incidence sur le service et la productivité du plancher des ventes. Expérience Cliente: * Offrir un service à la clientèle exceptionnel et mémorable, centré sur le développement des relations grâce à l'histoire de la marque Mejuri. * S'informer et connaître tous les produits Mejuri et les derniers lancements, en tenant également l'équipe informée. * Accomplir les tâches et contribuer à maintenir le magasin propre et organisé. * Veillez à ce que tous les clients reçoivent leurs produits et soient remerciés lors de la dernière étape du parcours client. Marchandisage Visuel: * Aider à l'entretien quotidien des présentoirs visuels et des produits. * Signaler tout produit ou présentoir endommagé à la gestion principale des visuels. * Fournir des commentaires à la gestion principale des visuels en ce qui concerne les lacunes et les occasions d'amélioration. Opérations: * Travailler avec la direction de magasin pour cibler toute possibilité d'améliorer les opérations quotidiennes du magasin (systèmes, outils, procédures); communiquer avec le siège social lorsque requis. * Minimiser les pertes en utilisant des techniques de prévention des pertes. * Prendre en charge tous les types de transactions au sein de notre entreprise, y compris les achats, les retours, les échanges, les ventes par téléphone, les achats en ligne/cueillettes en magasin et achats en ligne/retours en magasin, en veillant à dépasser les attentes à chaque interaction. * Contribuer aux inventaires mensuels, y compris à la préparation, l'exécution et la vérification. Competénces: * Créativité: expérimenter, explorer, relever les défis et adopter des idées créatives. * Importance des résultats: être en mesure d'agir personnellement afin d'assurer que les cibles de performance et les objectifs mutuels sont réalisés en temps opportun. * Passion: exprimer son amour et son enthousiasme dans toutes ses actions. * Prioriser la clientèle: capacité à identifier tout obstacle potentiel pouvant avoir un impact sur l'expérience client. * Établir des relations: échanger des informations pour atteindre des objectifs mutuellement bénéfiques; gagner le respect et l'engagement des membres de l'équipe et maintenir actives de manière proactive les relations internes et externes. * Assurer le suivi: classer les tâches selon les besoins, établir des objectifs pour soi-même et mener à bien toutes les initiatives lancées. * Compétences analytiques: aptitude à établir des liens avec l'analyse des indicateurs clés de performance et à générer des idées sur les interventions en matière de performance. Compétences exigées pour le poste: * Doit être en mesure de travailler les fins de semaine et en dehors des heures régulières de travail, selon les besoins (y compris les jours d'événements propres à la vente au détail, comme le Vendredi fou). * Expérience en matière de profilage client, de développement et de maintien de relations solides avec les clients. * Détenir un esprit créatif et une passion pour le stylisme, et offrir un service personnalisé à la clientèle. * Prêter attention aux commentaires des clients et aux tendances, et communiquer les idées avec la direction. * Faire preuve d'une grande attention aux détails et d'une excellente organisation. * Prendre des initiatives, faire preuve de motivation et se concentrer sur ses objectifs. * Capacité à travailler sur le plancher des ventes pendant de longues périodes. * Capacité à travailler sous pression et à respecter les délais, avec d'excellentes aptitudes à résoudre les problèmes. Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture. Our values are: FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.Le Rôle:Les stylistes de Mejuri ont pour mission d'être le premier point de contact avec la clientèle dans les magasins Mejuri. Les stylistes priorisent l'excellence du service à la clientèle et ont à cœur de raconter l'histoire de la marque de Mejuri ainsi que de créer une expérience incroyable au cours de l'interaction avec la marque Mejuri en magasin. Les stylistes font preuve d'une grande vivacité d'esprit, d'une grande énergie et d'un sens aigu du service à la clientèle, et créent un environnement chaleureux et accueillant dans nos magasins.Les stylistes de Mejuri sélectionnent avec soin nos produits pour les clients, en mettant à profit leur connaissance des produits. Les stylistes établissent des liens avec notre clientèle sur le plancher des ventes, et sont des modèles des principes et valeurs de la marque Mejuri à la fois avec leur équipe et avec chaque client rencontré.Le parlé en français et anglais est un pré-requis obligatoire pour ce poste.Ventes: * Interagir avec la clientèle et stimuler les affaires en générant des ventes et par un profilage client exceptionnel. * Prendre en charge les résultats des ventes, en se concentrant sur les indicateurs clés de performance tels que la valeur moyenne des commandes, le pourcentage de conversion et le revenu cible. * Établir des liens avec nos clients et les écouter sincèrement afin de les aider à trouver les meilleurs articles pour eux. * Favoriser un service à la clientèle personnalisé et mémorable, centré sur le développement des relations en connectant avec les valeurs de la marque Mejuri. * Fournir un service à la clientèle rapide, précis et efficace. * Faire des suggestions éclairées ayant une incidence sur le service et la productivité du plancher des ventes.      Expérience Cliente: * Offrir un service à la clientèle exceptionnel et mémorable, centré sur le développement des relations grâce à l'histoire de la marque Mejuri. * S'informer et connaître tous les produits Mejuri et les derniers lancements, en tenant également l'équipe informée. * Accomplir les tâches et contribuer à maintenir le magasin propre et organisé. * Veillez à ce que tous les clients reçoivent leurs produits et soient remerciés lors de la dernière étape du parcours client.      Marchandisage Visuel: * Aider à l'entretien quotidien des présentoirs visuels et des produits. * Signaler tout produit ou présentoir endommagé à la gestion principale des visuels. * Fournir des commentaires à la gestion principale des visuels en ce qui concerne les lacunes et les occasions d'amélioration.      Opérations: * Travailler avec la direction de magasin pour cibler toute possibilité d'améliorer les opérations quotidiennes du magasin (systèmes, outils, procédures); communiquer avec le siège social lorsque requis. * Minimiser les pertes en utilisant des techniques de prévention des pertes. * Prendre en charge tous les types de transactions au sein de notre entreprise, y compris les achats, les retours, les échanges, les ventes par téléphone, les achats en ligne/cueillettes en magasin et achats en ligne/retours en magasin, en veillant à dépasser les attentes à chaque interaction. * Contribuer aux inventaires mensuels, y compris à la préparation, l'exécution et la vérification.      Competénces: * Créativité: expérimenter, explorer, relever les défis et adopter des idées créatives. * Importance des résultats: être en mesure d'agir personnellement afin d'assurer que les cibles de performance et les objectifs mutuels sont réalisés en temps opportun. * Passion: exprimer son amour et son enthousiasme dans toutes ses actions. * Prioriser la clientèle: capacité à identifier tout obstacle potentiel pouvant avoir un impact sur l'expérience client. * Établir des relations: échanger des informations pour atteindre des objectifs mutuellement bénéfiques; gagner le respect et l'engagement des membres de l'équipe et maintenir actives de manière proactive les relations internes et externes. * Assurer le suivi: classer les tâches selon les besoins, établir des objectifs pour soi-même et mener à bien toutes les initiatives lancées. * Compétences analytiques: aptitude à établir des liens avec l'analyse des indicateurs clés de performance et à générer des idées sur les interventions en matière de performance.      Compétences exigées pour le poste: * Doit être en mesure de travailler les fins de semaine et en dehors des heures régulières de travail, selon les besoins (y compris les jours d'événements propres à la vente au détail, comme le Vendredi fou). * Expérience en matière de profilage client, de développement et de maintien de relations solides avec les clients. * Détenir un esprit créatif et une passion pour le stylisme, et offrir un service personnalisé à la clientèle. * Prêter attention aux commentaires des clients et aux tendances, et communiquer les idées avec la direction. * Faire preuve d'une grande attention aux détails et d'une excellente organisation. * Prendre des initiatives, faire preuve de motivation et se concentrer sur ses objectifs. * Capacité à travailler sur le plancher des ventes pendant de longues périodes. * Capacité à travailler sous pression et à respecter les délais, avec d'excellentes aptitudes à résoudre les problèmes.      Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.Our values are:FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quicklyRAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomesCUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactionsEMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by exampleJUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptableHUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environmentCURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progressDRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientatedAccommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Styliste (Détail) - Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.&lt;br&gt;&lt;br&gt;As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.&lt;br&gt;&lt;br&gt;We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.&lt;br&gt;&lt;br&gt;Le Rôle:&lt;br&gt;&lt;br&gt;Les stylistes de Mejuri ont pour mission d'être le premier point de contact avec la clientèle dans les magasins Mejuri. Les stylistes priorisent l'excellence du service à la clientèle et ont à cœur de raconter l'histoire de la marque de Mejuri ainsi que de créer une expérience incroyable au cours de l'interaction avec la marque Mejuri en magasin. Les stylistes font preuve d'une grande vivacité d'esprit, d'une grande énergie et d'un sens aigu du service à la clientèle, et créent un environnement chaleureux et accueillant dans nos magasins.&lt;br&gt;&lt;br&gt;Les stylistes de Mejuri sélectionnent avec soin nos produits pour les clients, en mettant à profit leur connaissance des produits. Les stylistes établissent des liens avec notre clientèle sur le plancher des ventes, et sont des modèles des principes et valeurs de la marque Mejuri à la fois avec leur équipe et avec chaque client rencontré.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Le parlé en français et anglais est un pré-requis obligatoire pour ce poste.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Ventes:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Interagir avec la clientèle et stimuler les affaires en générant des ventes et par un profilage client exceptionnel. &lt;/li&gt;&lt;li&gt;Prendre en charge les résultats des ventes, en se concentrant sur les indicateurs clés de performance tels que la valeur moyenne des commandes, le pourcentage de conversion et le revenu cible. &lt;/li&gt;&lt;li&gt;Établir des liens avec nos clients et les écouter sincèrement afin de les aider à trouver les meilleurs articles pour eux. &lt;/li&gt;&lt;li&gt;Favoriser un service à la clientèle personnalisé et mémorable, centré sur le développement des relations en connectant avec les valeurs de la marque Mejuri. &lt;/li&gt;&lt;li&gt;Fournir un service à la clientèle rapide, précis et efficace. &lt;/li&gt;&lt;li&gt;Faire des suggestions éclairées ayant une incidence sur le service et la productivité du plancher des ventes.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Expérience Cliente:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Offrir un service à la clientèle exceptionnel et mémorable, centré sur le développement des relations grâce à l'histoire de la marque Mejuri.&lt;/li&gt;&lt;li&gt;S'informer et connaître tous les produits Mejuri et les derniers lancements, en tenant également l'équipe informée. &lt;/li&gt;&lt;li&gt;Accomplir les tâches et contribuer à maintenir le magasin propre et organisé.&lt;/li&gt;&lt;li&gt;Veillez à ce que tous les clients reçoivent leurs produits et soient remerciés lors de la dernière étape du parcours client. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Marchandisage Visuel:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Aider à l'entretien quotidien des présentoirs visuels et des produits.&lt;/li&gt;&lt;li&gt;Signaler tout produit ou présentoir endommagé à la gestion principale des visuels.&lt;/li&gt;&lt;li&gt;Fournir des commentaires à la gestion principale des visuels en ce qui concerne les lacunes et les occasions d'amélioration.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Opérations:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Travailler avec la direction de magasin pour cibler toute possibilité d'améliorer les opérations quotidiennes du magasin (systèmes, outils, procédures); communiquer avec le siège social lorsque requis.&lt;/li&gt;&lt;li&gt;Minimiser les pertes en utilisant des techniques de prévention des pertes. &lt;/li&gt;&lt;li&gt;Prendre en charge tous les types de transactions au sein de notre entreprise, y compris les achats, les retours, les échanges, les ventes par téléphone, les achats en ligne/cueillettes en magasin et achats en ligne/retours en magasin, en veillant à dépasser les attentes à chaque interaction. &lt;/li&gt;&lt;li&gt;Contribuer aux inventaires mensuels, y compris à la préparation, l'exécution et la vérification.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Competénces:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Créativité: expérimenter, explorer, relever les défis et adopter des idées créatives.&lt;/li&gt;&lt;li&gt;Importance des résultats: être en mesure d'agir personnellement afin d'assurer que les cibles de performance et les objectifs mutuels sont réalisés en temps opportun.&lt;/li&gt;&lt;li&gt;Passion: exprimer son amour et son enthousiasme dans toutes ses actions.&lt;/li&gt;&lt;li&gt;Prioriser la clientèle: capacité à identifier tout obstacle potentiel pouvant avoir un impact sur l'expérience client.&lt;/li&gt;&lt;li&gt;Établir des relations: échanger des informations pour atteindre des objectifs mutuellement bénéfiques; gagner le respect et l'engagement des membres de l'équipe et maintenir actives de manière proactive les relations internes et externes.&lt;/li&gt;&lt;li&gt;Assurer le suivi: classer les tâches selon les besoins, établir des objectifs pour soi-même et mener à bien toutes les initiatives lancées.&lt;/li&gt;&lt;li&gt;Compétences analytiques: aptitude à établir des liens avec l'analyse des indicateurs clés de performance et à générer des idées sur les interventions en matière de performance.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Compétences exigées pour le poste:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Doit être en mesure de travailler les fins de semaine et en dehors des heures régulières de travail, selon les besoins (y compris les jours d'événements propres à la vente au détail, comme le Vendredi fou). &lt;/li&gt;&lt;li&gt;Expérience en matière de profilage client, de développement et de maintien de relations solides avec les clients.&lt;/li&gt;&lt;li&gt;Détenir un esprit créatif et une passion pour le stylisme, et offrir un service personnalisé à la clientèle.&lt;/li&gt;&lt;li&gt;Prêter attention aux commentaires des clients et aux tendances, et communiquer les idées avec la direction.&lt;/li&gt;&lt;li&gt;Faire preuve d'une grande attention aux détails et d'une excellente organisation. &lt;/li&gt;&lt;li&gt;Prendre des initiatives, faire preuve de motivation et se concentrer sur ses objectifs.&lt;/li&gt;&lt;li&gt;Capacité à travailler sur le plancher des ventes pendant de longues périodes.&lt;/li&gt;&lt;li&gt;Capacité à travailler sous pression et à respecter les délais, avec d'excellentes aptitudes à résoudre les problèmes.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.&lt;br&gt;&lt;br&gt;Our values are:&lt;br&gt;&lt;br&gt;&lt;strong&gt;FIND A WAY&lt;/strong&gt; | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly&lt;br&gt;&lt;br&gt;&lt;strong&gt;RAISE THE BAR &lt;/strong&gt;| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;strong&gt;CUSTOMER OBSESSED&lt;/strong&gt; | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions&lt;br&gt;&lt;br&gt;&lt;strong&gt;EMPOWERED OWNERS |&lt;/strong&gt; We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example&lt;br&gt;&lt;br&gt;&lt;strong&gt;JUST DO IT&lt;/strong&gt; | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable&lt;br&gt;&lt;br&gt;&lt;strong&gt;HUMILITY&lt;/strong&gt; | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;strong&gt;CURIOSITY &lt;/strong&gt;| We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;strong&gt;DRIVE RESULTS&lt;/strong&gt; | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Styliste (Détail)

You need 2+ years in jewelry quality control, gemology certification, strong organization, problem-solving skills, time management, critical thinking, teamwork, and robust Excel proficiency.

You will inspect jewelry, update QC results, identify process improvements, operate testing machines, assist with inventory tasks, and train new associates on quality assurance procedures.

Logistics

Toronto

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Quality Assurance Associate focuses on ensuring the highest quality standards for jewelry and merchandise through meticulous inspection and testing processes. The candidate will be responsible for updating production quality control (QC) results, operating specialized testing equipment, and collaborating on improvement initiatives. Additionally, they will manage inventory audits, maintain compliance logs, and contribute to the training of new associates in the QC process. What you’ll do: * Conduct thorough inspection of jewelry and other merchandise as per quality assurance standards in a timely manner and prioritized as necessary. * Update production QC results on the internal data dashboard. * Review and inspect Top samples, Initial production and New Launch production with precision and report defects if any. * Proactively identify gaps and areas of improvement to upgrade the QC process and take ownership of improvement projects. * Operate XRF machine for related testing and update results to QC dashboard. * Operate Diamond tester, Gross weight check machine for final QC reporting. * Assist with pre-QC racks placements and closing it daily. * Collaborate with the team lead for RTV units packaging and reporting process. * Inspect and report Made-to-order production to the assigned channel. * Review and update Supplier compliance audit log and other weekly and monthly reports. * Operate microscope, diamond tester, gross weight machine on requirement basis. * Sort, organize and report obsolete inventory, QC samples and other materials. * Conduct inventory audits when required. * Train new associates on the QC process. KPIs: * Inbound QA Process (Days) * Units picked per hour (UPH) What you bring to the team: * 2+ years of jewelry quality control experience * Highly organized with focus on execution, problem solving, and improving processes * Exceptional time management skills and accountability * Ability to think critically and adapt quickly in a flexible environment * Team player with an ability to work collaboratively * Entrepreneurial spirit and self-starter * Robust computer skills, including excel * Gemology certification required Location: North York, Distribution Centre This role is on site 5 days a week (Monday-Friday) Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture. Our values are: FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.The Quality Assurance Associate focuses on ensuring the highest quality standards for jewelry and merchandise through meticulous inspection and testing processes. The candidate will be responsible for updating production quality control (QC) results, operating specialized testing equipment, and collaborating on improvement initiatives. Additionally, they will manage inventory audits, maintain compliance logs, and contribute to the training of new associates in the QC process.What you’ll do: * Conduct thorough inspection of jewelry and other merchandise as per quality assurance standards in a timely manner and prioritized as necessary. * Update production QC results on the internal data dashboard. * Review and inspect Top samples, Initial production and New Launch production with precision and report defects if any. * Proactively identify gaps and areas of improvement to upgrade the QC process and take ownership of improvement projects. * Operate XRF machine for related testing and update results to QC dashboard. * Operate Diamond tester, Gross weight check machine for final QC reporting. * Assist with pre-QC racks placements and closing it daily. * Collaborate with the team lead for RTV units packaging and reporting process. * Inspect and report Made-to-order production to the assigned channel. * Review and update Supplier compliance audit log and other weekly and monthly reports. * Operate microscope, diamond tester, gross weight machine on requirement basis. * Sort, organize and report obsolete inventory, QC samples and other materials. * Conduct inventory audits when required. * Train new associates on the QC process.      KPIs: * Inbound QA Process (Days) * Units picked per hour (UPH)      What you bring to the team: * 2+ years of jewelry quality control experience * Highly organized with focus on execution, problem solving, and improving processes * Exceptional time management skills and accountability * Ability to think critically and adapt quickly in a flexible environment * Team player with an ability to work collaboratively * Entrepreneurial spirit and self-starter * Robust computer skills, including excel * Gemology certification required      Location:North York, Distribution CentreThis role is on site 5 days a week (Monday-Friday)Accommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.Our values are:FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quicklyRAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomesCUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactionsEMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by exampleJUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptableHUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environmentCURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progressDRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientatedAccommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Quality Assurance Associate - Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.&lt;br&gt;&lt;br&gt;As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.&lt;br&gt;&lt;br&gt;We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.&lt;br&gt;&lt;br&gt;The Quality Assurance Associate focuses on ensuring the highest quality standards for jewelry and merchandise through meticulous inspection and testing processes. The candidate will be responsible for updating production quality control (QC) results, operating specialized testing equipment, and collaborating on improvement initiatives. Additionally, they will manage inventory audits, maintain compliance logs, and contribute to the training of new associates in the QC process.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you’ll do:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct thorough inspection of jewelry and other merchandise as per quality assurance standards in a timely manner and prioritized as necessary.&lt;/li&gt;&lt;li&gt;Update production QC results on the internal data dashboard.&lt;/li&gt;&lt;li&gt;Review and inspect Top samples, Initial production and New Launch production with precision and report defects if any. &lt;/li&gt;&lt;li&gt;Proactively identify gaps and areas of improvement to upgrade the QC process and take ownership of improvement projects. &lt;/li&gt;&lt;li&gt;Operate XRF machine for related testing and update results to QC dashboard.&lt;/li&gt;&lt;li&gt;Operate Diamond tester, Gross weight check machine for final QC reporting.&lt;/li&gt;&lt;li&gt;Assist with pre-QC racks placements and closing it daily.&lt;/li&gt;&lt;li&gt;Collaborate with the team lead for RTV units packaging and reporting process. &lt;/li&gt;&lt;li&gt;Inspect and report Made-to-order production to the assigned channel.&lt;/li&gt;&lt;li&gt;Review and update Supplier compliance audit log and other weekly and monthly reports.&lt;/li&gt;&lt;li&gt;Operate microscope, diamond tester, gross weight machine on requirement basis. &lt;/li&gt;&lt;li&gt;Sort, organize and report obsolete inventory, QC samples and other materials.&lt;/li&gt;&lt;li&gt;Conduct inventory audits when required. &lt;/li&gt;&lt;li&gt;Train new associates on the QC process. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;KPIs:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Inbound QA Process (Days)&lt;/li&gt;&lt;li&gt;Units picked per hour (UPH)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What you bring to the team:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;2+ years of jewelry quality control experience &lt;/li&gt;&lt;li&gt;Highly organized with focus on execution, problem solving, and improving processes &lt;/li&gt;&lt;li&gt;Exceptional time management skills and accountability &lt;/li&gt;&lt;li&gt;Ability to think critically and adapt quickly in a flexible environment &lt;/li&gt;&lt;li&gt;Team player with an ability to work collaboratively &lt;/li&gt;&lt;li&gt;Entrepreneurial spirit and self-starter &lt;/li&gt;&lt;li&gt;Robust computer skills, including excel &lt;/li&gt;&lt;li&gt;Gemology certification required&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Location:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;North York, Distribution Centre&lt;br&gt;&lt;br&gt;This role is on site 5 days a week (Monday-Friday)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.&lt;br&gt;&lt;br&gt;Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.&lt;br&gt;&lt;br&gt;Our values are:&lt;br&gt;&lt;br&gt;&lt;strong&gt;FIND A WAY&lt;/strong&gt; | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly&lt;br&gt;&lt;br&gt;&lt;strong&gt;RAISE THE BAR &lt;/strong&gt;| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;strong&gt;CUSTOMER OBSESSED&lt;/strong&gt; | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions&lt;br&gt;&lt;br&gt;&lt;strong&gt;EMPOWERED OWNERS |&lt;/strong&gt; We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example&lt;br&gt;&lt;br&gt;&lt;strong&gt;JUST DO IT&lt;/strong&gt; | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable&lt;br&gt;&lt;br&gt;&lt;strong&gt;HUMILITY&lt;/strong&gt; | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;strong&gt;CURIOSITY &lt;/strong&gt;| We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;strong&gt;DRIVE RESULTS&lt;/strong&gt; | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Quality Assurance Associate

You need 2+ years in retail leadership or visual merchandising, strong client relationships, innovative styling skills, attention to detail, problem-solving ability, and flexibility with hours.

You will maintain visual standards, manage merchandising displays, analyze sales performance, coach team members, interact with customers, and support inventory management to enhance the client experience.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role: The Retail Visual Lead is responsible for bringing the Mejuri brand to life in our retail locations. Reporting to the Store Manager, you are responsible for the implementation and maintenance of Mejuri’s Visual Merchandising Standards while balancing the skill of sales and customer service. From campaign rollouts to assortment refreshes, you will be completely responsible for the allure of your store and take all opportunities to coach and grow the team around you. You possess outstanding organizational and leadership skills and you actively assist the Visual Merchandising Department in developing a retail environment that is catered to your client. Your creative eye enables you to create compelling product displays that grow your business and you have a keen sense of style, strong understanding of design principles, and the ability to convert data-based insights into actionable visual merchandising initiatives. Visual Merchandising: * Maintain visual standards in Mejuri retail to create the best client experience. * Oversee implementation and maintenance of all retail campaign signage and windows in your location. * Track sales performance and analyze revenue in your store to provide feedback and propose strategies and innovative ideas to the Visual Merchandising Department * Implement merchandise displays according to company standards, directives, and Planograms. * Partner with Store Management + Operations to analyze Key Performance Indicators and monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through. * Ensure new product drops are displayed weekly and in a timely manner. * Implement all major floor moves and assortment updates quarterly. * Coach and inform all store team members on updates or changes to Visual Merchandising standard practices. * Partner closely with the Visual Merchandising Department to establish programs to appeal to local clientele. * Maintain and protect the integrity of all display forms, graphics, furniture, and decor items to manage costs, notifying appropriate teams when display tools are missing or damaged. * Report missing or damaged display inventory to uphold the credibility of backend reporting tools * Provide transparency by submitting premise reports for review and implement any feedback provided in a reasonable timeframe * Available to support with New Store Openings and Marketing Events across Mejuri’s retail network Sales: * Interact with customers and drive the business through delivering sales, and outstanding clienteling. * Take ownership of sales results; focusing on KPI’s such as Shrink, Average Order Value, Conversion %, and revenue to target. * Connect with our customers and genuinely listen to help find the best items for them. * Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Brand Values. * Help make informed suggestions that affect the service, and productivity of the selling floor. Operations: * Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate. * Minimize and mitigate shrink by using loss-prevention techniques. * Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction. * Support monthly inventory counts including preparation, execution, and verification. What You'll Bring to the Team: * 2+ years of previous retail leadership and/or visual merchandising experience. * Must be able to work on Monday’s, weekends and outside of work hours as needed (including some holidays). * Experience with clienteling, building and maintaining strong relationships with customers. * Innovative thinker with a passion for styling and catering to customers on a personal level. * Pays attention to customer feedback, trends and shares insights with management * Great attention to detail, and highly organized. * Strong sense of initiative, self-motivated and goal-oriented. * Ability to work well under pressure and deadlines with excellent problem solving skills. Benefits at Mejuri: * A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees) * Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. * Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. * Semi-annual performance reviews. * A generous product discount! Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture. Our values are: FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.The Role:The Retail Visual Lead is responsible for bringing the Mejuri brand to life in our retail locations. Reporting to the Store Manager, you are responsible for the implementation and maintenance of Mejuri’s Visual Merchandising Standards while balancing the skill of sales and customer service. From campaign rollouts to assortment refreshes, you will be completely responsible for the allure of your store and take all opportunities to coach and grow the team around you.You possess outstanding organizational and leadership skills and you actively assist the Visual Merchandising Department in developing a retail environment that is catered to your client. Your creative eye enables you to create compelling product displays that grow your business and you have a keen sense of style, strong understanding of design principles, and the ability to convert data-based insights into actionable visual merchandising initiatives.Visual Merchandising: * Maintain visual standards in Mejuri retail to create the best client experience. * Oversee implementation and maintenance of all retail campaign signage and windows in your location. * Track sales performance and analyze revenue in your store to provide feedback and propose strategies and innovative ideas to the Visual Merchandising Department * Implement merchandise displays according to company standards, directives, and Planograms. * Partner with Store Management + Operations to analyze Key Performance Indicators and monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through. * Ensure new product drops are displayed weekly and in a timely manner. * Implement all major floor moves and assortment updates quarterly. * Coach and inform all store team members on updates or changes to Visual Merchandising standard practices. * Partner closely with the Visual Merchandising Department to establish programs to appeal to local clientele. * Maintain and protect the integrity of all display forms, graphics, furniture, and decor items to manage costs, notifying appropriate teams when display tools are missing or damaged. * Report missing or damaged display inventory to uphold the credibility of backend reporting tools * Provide transparency by submitting premise reports for review and implement any feedback provided in a reasonable timeframe * Available to support with New Store Openings and Marketing Events across Mejuri’s retail network      Sales: * Interact with customers and drive the business through delivering sales, and outstanding clienteling. * Take ownership of sales results; focusing on KPI’s such as Shrink, Average Order Value, Conversion %, and revenue to target. * Connect with our customers and genuinely listen to help find the best items for them. * Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Brand Values. * Help make informed suggestions that affect the service, and productivity of the selling floor.      Operations: * Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate. * Minimize and mitigate shrink by using loss-prevention techniques. * Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction. * Support monthly inventory counts including preparation, execution, and verification.      What You'll Bring to the Team: * 2+ years of previous retail leadership and/or visual merchandising experience. * Must be able to work on Monday’s, weekends and outside of work hours as needed (including some holidays). * Experience with clienteling, building and maintaining strong relationships with customers. * Innovative thinker with a passion for styling and catering to customers on a personal level. * Pays attention to customer feedback, trends and shares insights with management * Great attention to detail, and highly organized. * Strong sense of initiative, self-motivated and goal-oriented. * Ability to work well under pressure and deadlines with excellent problem solving skills.      Benefits at Mejuri: * A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees) * Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support. * Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees. * Semi-annual performance reviews. * A generous product discount!      Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.Our values are:FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quicklyRAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomesCUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactionsEMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by exampleJUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptableHUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environmentCURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progressDRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientatedAccommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Visual Lead - Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.&lt;br&gt;&lt;br&gt;As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.&lt;br&gt;&lt;br&gt;We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Retail Visual Lead is responsible for bringing the Mejuri brand to life in our retail locations. Reporting to the Store Manager, you are responsible for the implementation and maintenance of Mejuri’s Visual Merchandising Standards while balancing the skill of sales and customer service. From campaign rollouts to assortment refreshes, you will be completely responsible for the allure of your store and take all opportunities to coach and grow the team around you.&lt;br&gt;&lt;br&gt;You possess outstanding organizational and leadership skills and you actively assist the Visual Merchandising Department in developing a retail environment that is catered to your client. Your creative eye enables you to create compelling product displays that grow your business and you have a keen sense of style, strong understanding of design principles, and the ability to convert data-based insights into actionable visual merchandising initiatives.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Visual Merchandising:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Maintain visual standards in Mejuri retail to create the best client experience.&lt;/li&gt;&lt;li&gt;Oversee implementation and maintenance of all retail campaign signage and windows in your location.&lt;/li&gt;&lt;li&gt;Track sales performance and analyze revenue in your store to provide feedback and propose strategies and innovative ideas to the Visual Merchandising Department &lt;/li&gt;&lt;li&gt;Implement merchandise displays according to company standards, directives, and Planograms. &lt;/li&gt;&lt;li&gt;Partner with Store Management + Operations to analyze Key Performance Indicators and monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through.&lt;/li&gt;&lt;li&gt;Ensure new product drops are displayed weekly and in a timely manner.&lt;/li&gt;&lt;li&gt;Implement all major floor moves and assortment updates quarterly.&lt;/li&gt;&lt;li&gt;Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.&lt;/li&gt;&lt;li&gt;Partner closely with the Visual Merchandising Department to establish programs to appeal to local clientele.&lt;/li&gt;&lt;li&gt;Maintain and protect the integrity of all display forms, graphics, furniture, and decor items to manage costs, notifying appropriate teams when display tools are missing or damaged.&lt;/li&gt;&lt;li&gt;Report missing or damaged display inventory to uphold the credibility of backend reporting tools&lt;/li&gt;&lt;li&gt;Provide transparency by submitting premise reports for review and implement any feedback provided in a reasonable timeframe&lt;/li&gt;&lt;li&gt;Available to support with New Store Openings and Marketing Events across Mejuri’s retail network&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Sales:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Interact with customers and drive the business through delivering sales, and outstanding clienteling. &lt;/li&gt;&lt;li&gt;Take ownership of sales results; focusing on KPI’s such as Shrink, Average Order Value, Conversion %, and revenue to target. &lt;/li&gt;&lt;li&gt;Connect with our customers and genuinely listen to help find the best items for them. &lt;/li&gt;&lt;li&gt;Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Brand Values. &lt;/li&gt;&lt;li&gt;Help make informed suggestions that affect the service, and productivity of the selling floor.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Operations:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.&lt;/li&gt;&lt;li&gt;Minimize and mitigate shrink by using loss-prevention techniques. &lt;/li&gt;&lt;li&gt;Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction. &lt;/li&gt;&lt;li&gt;Support monthly inventory counts including preparation, execution, and verification.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You'll Bring to the Team:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;2+ years of previous retail leadership and/or visual merchandising experience.&lt;/li&gt;&lt;li&gt;Must be able to work on Monday’s, weekends and outside of work hours as needed (including some holidays). &lt;/li&gt;&lt;li&gt;Experience with clienteling, building and maintaining strong relationships with customers.&lt;/li&gt;&lt;li&gt;Innovative thinker with a passion for styling and catering to customers on a personal level.&lt;/li&gt;&lt;li&gt;Pays attention to customer feedback, trends and shares insights with management&lt;/li&gt;&lt;li&gt;Great attention to detail, and highly organized. &lt;/li&gt;&lt;li&gt;Strong sense of initiative, self-motivated and goal-oriented.&lt;/li&gt;&lt;li&gt;Ability to work well under pressure and deadlines with excellent problem solving skills.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits at Mejuri:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)&lt;/li&gt;&lt;li&gt;Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.&lt;/li&gt;&lt;li&gt;Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.&lt;/li&gt;&lt;li&gt;Semi-annual performance reviews.&lt;/li&gt;&lt;li&gt;A generous product discount!&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.&lt;br&gt;&lt;br&gt;Our values are:&lt;br&gt;&lt;br&gt;&lt;strong&gt;FIND A WAY&lt;/strong&gt; | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly&lt;br&gt;&lt;br&gt;&lt;strong&gt;RAISE THE BAR &lt;/strong&gt;| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;strong&gt;CUSTOMER OBSESSED&lt;/strong&gt; | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions&lt;br&gt;&lt;br&gt;&lt;strong&gt;EMPOWERED OWNERS |&lt;/strong&gt; We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example&lt;br&gt;&lt;br&gt;&lt;strong&gt;JUST DO IT&lt;/strong&gt; | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable&lt;br&gt;&lt;br&gt;&lt;strong&gt;HUMILITY&lt;/strong&gt; | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;strong&gt;CURIOSITY &lt;/strong&gt;| We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;strong&gt;DRIVE RESULTS&lt;/strong&gt; | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.&lt;br&gt;&lt;br&gt;

Visual Lead

You need strong analytical skills, cross-functional collaboration experience, knowledge of SOPs, continuous improvement methods, ERP understanding, training ability, and certifications like Lean Six Sigma or PMP.

You will analyze inefficiencies, streamline operations, implement data-driven solutions, and foster a culture of continuous improvement while supporting digitization and process automation efforts.

Data

Business, Operations & Strategy

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. Reporting to and collaborating with the Operational Excellence Senior Manager, the Process Improvement Analyst will be responsible for root-causing inefficiencies, streamlining operations, and implementing data-driven solutions to enhance overall performance. This role will be crucial in optimizing business processes, which leads to increased efficiency, reduced waste, improved quality, and better decision-making across the fulfillment centers. The Process Improvement Analyst will foster a culture of change, continuous improvement and aligning processes with strategic objectives. It’s a great time to join the Operations team due to the Mejuri’s rapid evolution and expansion of global supply chain networks! As Mejuri increasingly focuses on digitization, process automation, and data-driven decision-making, there's a growing demand for a Process Improvement Analyst who can navigate these complex systems. Mejuri is continually seeking to enhance visibility, traceability, and efficiency across their networks and the Process Improvement Analyst will play a role in shaping the future of operations while developing valuable skills in a dynamic and critical business function. What you bring to the team: * Analytical skills with ability to dive deep into data and find root causes, trends and opportunities * Ability to collaborate cross-functionally with various team members to implement initiatives with subject matter experts, end-users, and other stakeholders to gather input and feedback * Experience with drafting SOPs, and ability to convey complex procedures in simple, easy-to-understand language * Experience with continuous improvement, health & safety, and bonus points for experience with formal methodologies (e.g., lean, project management, etc). * Basic understanding of enterprise resource planning (ERP) systems, Google Suite, and Excel * Experience in coaching and training team members with excellent written and verbal communication skills * Experience in operations (transport, warehousing, fulfillment, etc.) either in analytical or operational capacity * Ability to learn quickly, adapt and thrive in ambiguous situations Things we consider an asset (Nice to haves): * Lean Six Sigma or Project Management certifications (e.g., L6S Belt, CAPM, PMP, etc.) * Continuous improvement mentality - relentlessly looking for the next opportunity, curious to find ways to improve operations and making it happen! In order to live our purpose we must show up and give it 100%. We must live our values. Our values shape the way we interact with our teams, how we treat customers, how we make decisions and how we work every day. It shapes our culture and makes Mejuri unique. All Mejurians are accountable for our Values, and for this reason, this Values section is included in all Job Descriptions. Find A Way * We find simple solutions * Break down problems * into manageable steps * Explore creative solutions daily * Learn from failure, adapt quickly Raise The Bar * We believe feedback is a gift and we pursue excellence by building high performing teams * Share constructive feedback openly * Continuously improve personal and team performance * Collaborate and challenge for better outcomes Customer Obsessed * We put the customer at the forefront of our decisions * Actively listen to customer feedback * Make decisions that impact customers positively * Continuously refine product, service or customer interactions Empowered Owners * We impact adjacent teams and believe nothing is above us (we don’t say “that’s not my job”) * Proactively address cross-team challenges * Willingly tackle any task, big or small * Take initiative, lead by example Just Do It * We value speed, and calculated risk-taking. Most decisions are reversible. * Make informed decisions quickly * Encourage experimentation and learning (thoughtful risk taking) * Embrace change, stay adaptable Humility * We put team success over individual ego “we all take out the trash” and we are always respectful * Acknowledge team contributions before self * Acknowledge and learn from mistakes * Maintain an open, receptive mindset * Promote a respectful work environment Curiosity * We go deep, we question things for the better and we love disrupting/reinventing * Seek out new knowledge daily * Ask questions to understand deeply * Reimagine and innovate to drive progress Drive Results * We are proactive and have a relentless focus on delivering measurable results * Set clear goals and prioritize tasks * Focus on high-impact activities daily * Monitor progress through clear metrics * Stay persistent and solution-oriented Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture. Our values are: FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.Reporting to and collaborating with the Operational Excellence Senior Manager, the Process Improvement Analyst will be responsible for root-causing inefficiencies, streamlining operations, and implementing data-driven solutions to enhance overall performance. This role will be crucial in optimizing business processes, which leads to increased efficiency, reduced waste, improved quality, and better decision-making across the fulfillment centers. The Process Improvement Analyst will foster a culture of change, continuous improvement and aligning processes with strategic objectives.It’s a great time to join the Operations team due to the Mejuri’s rapid evolution and expansion of global supply chain networks! As Mejuri increasingly focuses on digitization, process automation, and data-driven decision-making, there's a growing demand for a Process Improvement Analyst who can navigate these complex systems. Mejuri is continually seeking to enhance visibility, traceability, and efficiency across their networks and the Process Improvement Analyst will play a role in shaping the future of operations while developing valuable skills in a dynamic and critical business function.What you bring to the team: * Analytical skills with ability to dive deep into data and find root causes, trends and opportunities * Ability to collaborate cross-functionally with various team members to implement initiatives with subject matter experts, end-users, and other stakeholders to gather input and feedback * Experience with drafting SOPs, and ability to convey complex procedures in simple, easy-to-understand language * Experience with continuous improvement, health & safety, and bonus points for experience with formal methodologies (e.g., lean, project management, etc). * Basic understanding of enterprise resource planning (ERP) systems, Google Suite, and Excel * Experience in coaching and training team members with excellent written and verbal communication skills * Experience in operations (transport, warehousing, fulfillment, etc.) either in analytical or operational capacity * Ability to learn quickly, adapt and thrive in ambiguous situations      Things we consider an asset (Nice to haves): * Lean Six Sigma or Project Management certifications (e.g., L6S Belt, CAPM, PMP, etc.) * Continuous improvement mentality - relentlessly looking for the next opportunity, curious to find ways to improve operations and making it happen!      In order to live our purpose we must show up and give it 100%. We must live our values. Our values shape the way we interact with our teams, how we treat customers, how we make decisions and how we work every day. It shapes our culture and makes Mejuri unique. All Mejurians are accountable for our Values, and for this reason, this Values section is included in all Job Descriptions.Find A Way * We find simple solutions * Break down problems * into manageable steps * Explore creative solutions daily * Learn from failure, adapt quickly      Raise The Bar * We believe feedback is a gift and we pursue excellence by building high performing teams * Share constructive feedback openly * Continuously improve personal and team performance * Collaborate and challenge for better outcomes      Customer Obsessed * We put the customer at the forefront of our decisions * Actively listen to customer feedback * Make decisions that impact customers positively * Continuously refine product, service or customer interactions      Empowered Owners * We impact adjacent teams and believe nothing is above us (we don’t say “that’s not my job”) * Proactively address cross-team challenges * Willingly tackle any task, big or small * Take initiative, lead by example      Just Do It * We value speed, and calculated risk-taking. Most decisions are reversible. * Make informed decisions quickly * Encourage experimentation and learning (thoughtful risk taking) * Embrace change, stay adaptable      Humility * We put team success over individual ego “we all take out the trash” and we are always respectful * Acknowledge team contributions before self * Acknowledge and learn from mistakes * Maintain an open, receptive mindset * Promote a respectful work environment      Curiosity * We go deep, we question things for the better and we love disrupting/reinventing * Seek out new knowledge daily * Ask questions to understand deeply * Reimagine and innovate to drive progress      Drive Results * We are proactive and have a relentless focus on delivering measurable results * Set clear goals and prioritize tasks * Focus on high-impact activities daily * Monitor progress through clear metrics * Stay persistent and solution-oriented      Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.Our values are:FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quicklyRAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomesCUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactionsEMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by exampleJUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptableHUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environmentCURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progressDRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientatedAccommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Process Improvement Analyst - Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.&lt;br&gt;&lt;br&gt;As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.&lt;br&gt;&lt;br&gt;We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.&lt;br&gt;&lt;br&gt;Reporting to and collaborating with the Operational Excellence Senior Manager, the&lt;strong&gt; Process Improvement Analyst &lt;/strong&gt;will be responsible for root-causing inefficiencies, streamlining operations, and implementing data-driven solutions to enhance overall performance. This role will be crucial in optimizing business processes, which leads to increased efficiency, reduced waste, improved quality, and better decision-making across the fulfillment centers. The Process Improvement Analyst will foster a culture of change, continuous improvement and aligning processes with strategic objectives.&lt;br&gt;&lt;br&gt;It’s a great time to join the &lt;strong&gt;Operations &lt;/strong&gt;team due to the Mejuri’s rapid evolution and expansion of global supply chain networks! As Mejuri increasingly focuses on digitization, process automation, and data-driven decision-making, there's a growing demand for a Process Improvement Analyst who can navigate these complex systems. Mejuri is continually seeking to enhance visibility, traceability, and efficiency across their networks and the Process Improvement Analyst will play a role in shaping the future of operations while developing valuable skills in a dynamic and critical business function.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you bring to the team:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Analytical skills with ability to dive deep into data and find root causes, trends and opportunities &lt;/li&gt;&lt;li&gt;Ability to collaborate cross-functionally with various team members to implement initiatives with subject matter experts, end-users, and other stakeholders to gather input and feedback&lt;/li&gt;&lt;li&gt;Experience with drafting SOPs, and ability to convey complex procedures in simple, easy-to-understand language&lt;/li&gt;&lt;li&gt;Experience with continuous improvement, health &amp;amp; safety, and bonus points for experience with formal methodologies (e.g., lean, project management, etc). &lt;/li&gt;&lt;li&gt;Basic understanding of enterprise resource planning (ERP) systems, Google Suite, and Excel&lt;/li&gt;&lt;li&gt;Experience in coaching and training team members with excellent written and verbal communication skills&lt;/li&gt;&lt;li&gt;Experience in operations (transport, warehousing, fulfillment, etc.) either in analytical or operational capacity &lt;/li&gt;&lt;li&gt;Ability to learn quickly, adapt and thrive in ambiguous situations &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Things we consider an asset (Nice to haves)&lt;/strong&gt;&lt;strong&gt;: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lean Six Sigma or Project Management certifications (e.g., L6S Belt, CAPM, PMP, etc.)&lt;/li&gt;&lt;li&gt;Continuous improvement mentality - relentlessly looking for the next opportunity, curious to find ways to improve operations and making it happen!&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;In order to live our purpose we must show up and give it 100%. We must live our values. Our values shape the way we interact with our teams, how we treat customers, how we make decisions and how we work every day. It shapes our culture and makes Mejuri unique. All Mejurians are accountable for our Values, and for this reason, this Values section is included in all Job Descriptions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Find A Way&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We find simple solutions&lt;/li&gt;&lt;li&gt;Break down problems &lt;/li&gt;&lt;li&gt;into manageable steps&lt;/li&gt;&lt;li&gt;Explore creative solutions daily&lt;/li&gt;&lt;li&gt;Learn from failure, adapt quickly&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Raise The Bar&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We believe feedback is a gift and we pursue excellence by building high performing teams&lt;/li&gt;&lt;li&gt;Share constructive feedback openly&lt;/li&gt;&lt;li&gt;Continuously improve personal and team performance&lt;/li&gt;&lt;li&gt;Collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Customer Obsessed&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We put the customer at the forefront of our decisions&lt;/li&gt;&lt;li&gt;Actively listen to customer feedback&lt;/li&gt;&lt;li&gt;Make decisions that impact customers positively&lt;/li&gt;&lt;li&gt;Continuously refine product, service or customer interactions&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Empowered Owners&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We impact adjacent teams and believe nothing is above us (we don’t say “that’s not my job”)&lt;/li&gt;&lt;li&gt;Proactively address cross-team challenges&lt;/li&gt;&lt;li&gt;Willingly tackle any task, big or small&lt;/li&gt;&lt;li&gt;Take initiative, lead by example&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Just Do It&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We value speed, and calculated risk-taking. Most decisions are reversible.&lt;/li&gt;&lt;li&gt;Make informed decisions quickly&lt;/li&gt;&lt;li&gt;Encourage experimentation and learning (thoughtful risk taking)&lt;/li&gt;&lt;li&gt;Embrace change, stay adaptable&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Humility&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We put team success over individual ego “we all take out the trash” and we are always respectful&lt;/li&gt;&lt;li&gt;Acknowledge team contributions before self&lt;/li&gt;&lt;li&gt;Acknowledge and learn from mistakes&lt;/li&gt;&lt;li&gt;Maintain an open, receptive mindset&lt;/li&gt;&lt;li&gt;Promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Curiosity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We go deep, we question things for the better and we love disrupting/reinventing&lt;/li&gt;&lt;li&gt;Seek out new knowledge daily&lt;/li&gt;&lt;li&gt;Ask questions to understand deeply&lt;/li&gt;&lt;li&gt;Reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Drive Results&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;We are proactive and have a relentless focus on delivering measurable results&lt;/li&gt;&lt;li&gt;Set clear goals and prioritize tasks&lt;/li&gt;&lt;li&gt;Focus on high-impact activities daily&lt;/li&gt;&lt;li&gt;Monitor progress through clear metrics&lt;/li&gt;&lt;li&gt;Stay persistent and solution-oriented&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.&lt;br&gt;&lt;br&gt;Our values are:&lt;br&gt;&lt;br&gt;&lt;strong&gt;FIND A WAY&lt;/strong&gt; | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly&lt;br&gt;&lt;br&gt;&lt;strong&gt;RAISE THE BAR &lt;/strong&gt;| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;strong&gt;CUSTOMER OBSESSED&lt;/strong&gt; | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions&lt;br&gt;&lt;br&gt;&lt;strong&gt;EMPOWERED OWNERS |&lt;/strong&gt; We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example&lt;br&gt;&lt;br&gt;&lt;strong&gt;JUST DO IT&lt;/strong&gt; | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable&lt;br&gt;&lt;br&gt;&lt;strong&gt;HUMILITY&lt;/strong&gt; | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;strong&gt;CURIOSITY &lt;/strong&gt;| We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;strong&gt;DRIVE RESULTS&lt;/strong&gt; | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Process Improvement Analyst

You need 3+ years in learning/development, design certification, eLearning tools proficiency, strong project management, and excellent communication skills. Must work in-person Tue-Thu in Toronto.

You will manage the LMS, audit materials, design training, facilitate onboarding, coordinate learning events, and track program effectiveness to align with organizational goals.

People, HR & Administration

Education & Teaching

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. The Role: As a Learning Specialist at Mejuri, you will play a pivotal role in designing, delivering, and managing learning programs that empower Mejuri employees across CX, Fulfillment Center (FC), and Corporate teams. Reporting to the Director, Learning and Culture, you will support key initiatives, including implementing a new LMS, enhancing new hire onboarding, supporting Black Friday Cyber Monday (BFCM) readiness, and the High Potential Program. What you'll do: * Support the implementation and oversee the daily operations of a new Learning Management System (LMS), including content migration, user management, and troubleshooting. * Conduct audits of existing materials, refining and aligning them with Mejuri’s brand standards and learning objectives. * Develop and document workflows and processes for effective LMS usage. * Identify learning and development requirements across CX, FC, and Corporate teams through comprehensive needs assessments. * Design and deliver blended learning solutions, including eLearning, virtual and instructor-led training, and performance support tools. * Facilitate and refine onboarding sessions for new hires, introducing them to Mejuri’s culture and operations. * Develop and deliver targeted training programs, including role-specific materials, for special events and peak operational times like BFCM. * Coordinate and manage the learning calendar, including invitations, scheduling, and follow-ups for training sessions and events. * Partner with stakeholders to refine learning programs and align them with organizational goals and team needs. * Track participation and outcomes of learning programs, leveraging data to evaluate effectiveness and recommend improvements. * Partner with the Employee Experience team to curate and deliver content for engagement initiatives such as lunch-and-learn sessions. * Ensure all training and engagement materials consistently reflect Mejuri’s brand identity and core values. What you bring to the team: * Training in Design and/or Education Fundamentals through recognized certification, or equivalent practical experience. * 3+ years of experience in learning and development, instructional design, or related roles. * Proficiency in eLearning authoring tools (e.g., Articulate Studio, Adobe Captivate) and LMS platforms. * Strong ability to design and deliver blended learning solutions. * Advanced project management and organizational skills. * Excellent communication and interpersonal skills, with a strong ability to collaborate across diverse teams. * Ability to manage multiple priorities independently while delivering high-quality results. * Comfortable working in a fast-paced, dynamic environment. Additional Information: * Location Requirement: This role requires in-person work Tuesday–Thursday, alternating between Mejuri HQ and the Fulfillment Center in Toronto. * Travel: Occasional travel may be required. * Contract Term: This is a 1-year contract position. Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture. Our values are: FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.The Role:As a Learning Specialist at Mejuri, you will play a pivotal role in designing, delivering, and managing learning programs that empower Mejuri employees across CX, Fulfillment Center (FC), and Corporate teams. Reporting to the Director, Learning and Culture, you will support key initiatives, including implementing a new LMS, enhancing new hire onboarding, supporting Black Friday Cyber Monday (BFCM) readiness, and the High Potential Program.What you'll do: * Support the implementation and oversee the daily operations of a new Learning Management System (LMS), including content migration, user management, and troubleshooting. * Conduct audits of existing materials, refining and aligning them with Mejuri’s brand standards and learning objectives. * Develop and document workflows and processes for effective LMS usage. * Identify learning and development requirements across CX, FC, and Corporate teams through comprehensive needs assessments. * Design and deliver blended learning solutions, including eLearning, virtual and instructor-led training, and performance support tools. * Facilitate and refine onboarding sessions for new hires, introducing them to Mejuri’s culture and operations. * Develop and deliver targeted training programs, including role-specific materials, for special events and peak operational times like BFCM. * Coordinate and manage the learning calendar, including invitations, scheduling, and follow-ups for training sessions and events. * Partner with stakeholders to refine learning programs and align them with organizational goals and team needs. * Track participation and outcomes of learning programs, leveraging data to evaluate effectiveness and recommend improvements. * Partner with the Employee Experience team to curate and deliver content for engagement initiatives such as lunch-and-learn sessions. * Ensure all training and engagement materials consistently reflect Mejuri’s brand identity and core values.      What you bring to the team: * Training in Design and/or Education Fundamentals through recognized certification, or equivalent practical experience. * 3+ years of experience in learning and development, instructional design, or related roles. * Proficiency in eLearning authoring tools (e.g., Articulate Studio, Adobe Captivate) and LMS platforms. * Strong ability to design and deliver blended learning solutions. * Advanced project management and organizational skills. * Excellent communication and interpersonal skills, with a strong ability to collaborate across diverse teams. * Ability to manage multiple priorities independently while delivering high-quality results. * Comfortable working in a fast-paced, dynamic environment.      Additional Information: * Location Requirement: This role requires in-person work Tuesday–Thursday, alternating between Mejuri HQ and the Fulfillment Center in Toronto. * Travel: Occasional travel may be required. * Contract Term: This is a 1-year contract position.      Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.Our values are:FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quicklyRAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomesCUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactionsEMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by exampleJUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptableHUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environmentCURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progressDRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientatedAccommodation / Accessibility:Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Learning Specialist (1-Year Contract) - Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.&lt;br&gt;&lt;br&gt;As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.&lt;br&gt;&lt;br&gt;We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Learning Specialist at Mejuri, you will play a pivotal role in designing, delivering, and managing learning programs that empower Mejuri employees across CX, Fulfillment Center (FC), and Corporate teams. Reporting to the Director, Learning and Culture, you will support key initiatives, including implementing a new LMS, enhancing new hire onboarding, supporting Black Friday Cyber Monday (BFCM) readiness, and the High Potential Program.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you'll do:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Support the implementation and oversee the daily operations of a new Learning Management System (LMS), including content migration, user management, and troubleshooting.&lt;/li&gt;&lt;li&gt;Conduct audits of existing materials, refining and aligning them with Mejuri’s brand standards and learning objectives.&lt;/li&gt;&lt;li&gt;Develop and document workflows and processes for effective LMS usage.&lt;/li&gt;&lt;li&gt;Identify learning and development requirements across CX, FC, and Corporate teams through comprehensive needs assessments.&lt;/li&gt;&lt;li&gt;Design and deliver blended learning solutions, including eLearning, virtual and instructor-led training, and performance support tools.&lt;/li&gt;&lt;li&gt;Facilitate and refine onboarding sessions for new hires, introducing them to Mejuri’s culture and operations.&lt;/li&gt;&lt;li&gt;Develop and deliver targeted training programs, including role-specific materials, for special events and peak operational times like BFCM.&lt;/li&gt;&lt;li&gt;Coordinate and manage the learning calendar, including invitations, scheduling, and follow-ups for training sessions and events.&lt;/li&gt;&lt;li&gt;Partner with stakeholders to refine learning programs and align them with organizational goals and team needs.&lt;/li&gt;&lt;li&gt;Track participation and outcomes of learning programs, leveraging data to evaluate effectiveness and recommend improvements.&lt;/li&gt;&lt;li&gt;Partner with the Employee Experience team to curate and deliver content for engagement initiatives such as lunch-and-learn sessions.&lt;/li&gt;&lt;li&gt;Ensure all training and engagement materials consistently reflect Mejuri’s brand identity and core values.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What you bring to the team:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Training in Design and/or Education Fundamentals through recognized certification, or equivalent practical experience.&lt;/li&gt;&lt;li&gt;3+ years of experience in learning and development, instructional design, or related roles.&lt;/li&gt;&lt;li&gt;Proficiency in eLearning authoring tools (e.g., Articulate Studio, Adobe Captivate) and LMS platforms.&lt;/li&gt;&lt;li&gt;Strong ability to design and deliver blended learning solutions.&lt;/li&gt;&lt;li&gt;Advanced project management and organizational skills.&lt;/li&gt;&lt;li&gt;Excellent communication and interpersonal skills, with a strong ability to collaborate across diverse teams.&lt;/li&gt;&lt;li&gt;Ability to manage multiple priorities independently while delivering high-quality results.&lt;/li&gt;&lt;li&gt;Comfortable working in a fast-paced, dynamic environment.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Additional Information:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Location Requirement: This role requires in-person work Tuesday–Thursday, alternating between Mejuri HQ and the Fulfillment Center in Toronto.&lt;/li&gt;&lt;li&gt;Travel: Occasional travel may be required.&lt;/li&gt;&lt;li&gt;Contract Term: This is a 1-year contract position.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Along with our central mission and vision, we have guiding values that set the tone for where we’re heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.&lt;br&gt;&lt;br&gt;Our values are:&lt;br&gt;&lt;br&gt;&lt;strong&gt;FIND A WAY&lt;/strong&gt; | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly&lt;br&gt;&lt;br&gt;&lt;strong&gt;RAISE THE BAR &lt;/strong&gt;| We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes&lt;br&gt;&lt;br&gt;&lt;strong&gt;CUSTOMER OBSESSED&lt;/strong&gt; | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions&lt;br&gt;&lt;br&gt;&lt;strong&gt;EMPOWERED OWNERS |&lt;/strong&gt; We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example&lt;br&gt;&lt;br&gt;&lt;strong&gt;JUST DO IT&lt;/strong&gt; | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable&lt;br&gt;&lt;br&gt;&lt;strong&gt;HUMILITY&lt;/strong&gt; | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment&lt;br&gt;&lt;br&gt;&lt;strong&gt;CURIOSITY &lt;/strong&gt;| We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress&lt;br&gt;&lt;br&gt;&lt;strong&gt;DRIVE RESULTS&lt;/strong&gt; | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated&lt;br&gt;&lt;br&gt;&lt;strong&gt;Accommodation / Accessibility:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.&lt;br&gt;&lt;br&gt;Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Mejuri

Mission