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Process Redesign Analyst

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QBE Insurance

23d ago

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
  • Manila

AI generated summary

  • You need a Bachelor's degree, excellent communication and MS Office skills, 2 years BPO experience, project management knowledge, and the ability to analyze data and multitask effectively.
  • You will manage project compliance, maintain documentation, coordinate stakeholder inputs, support the project team, prepare plans and templates, and provide updates to stakeholders.

Requirements

  • - Bachelor's Degree or equivalent combination of education and work experience
  • - NA
  • - Excellent communication skills
  • - Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings
  • - Effective collaboration skills
  • - Excellent MS Office skills
  • - Planning and organization skills
  • - Ability to multitask and work independently
  • - Preferably with at least 2 years of BPO experience
  • - 1-2 years experience in program/ project management preferred
  • - Contract management experience is a plus
  • - Experienced in creating comprehensive project schedules which will identify time frames for key project milestones
  • - Fundamental understanding of transitions and project management

Responsibilities

  • - Ensures compliance and ongoing tracking and management of projects
  • - Follows QBE's Project Management standard processes
  • - Manage transition change control process and ensure details are accurately recorded in the plan
  • - Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes
  • - Supports and coordinates with the Lead and Project Specialists for deliverables, schedules
  • - Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs
  • - Ensures that all project documentation is updated based on the inputs provided during meetings and via emails
  • - Provides administrative support to the project/transition team
  • - Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed
  • - Provide regular updates to project stakeholders and PMO team
  • - Develop and maintain effective working relationships within the department

FAQs

What is the job title for this position?

The job title for this position is Process Redesign Analyst.

What type of employment is this position?

This position is full-time and classified as an employee role.

What are the primary responsibilities of a Process Redesign Analyst?

The primary responsibilities include ensuring compliance with project management processes, managing transition change control, maintaining relationships with stakeholders, supporting project specialists, and providing administrative support to the project/transition team.

Is there any required experience for this job?

No specific prior experience is required for this position, but some related experience is preferred.

What preferred experience is beneficial for this role?

Ideally, candidates should have at least 2 years of BPO experience and 1-2 years in program/project management. Contract management experience and experience in creating project schedules are also advantageous.

What skills are preferred for candidates applying for this job?

Preferred skills include excellent communication skills, data analysis and synthesis capabilities, collaboration skills, strong MS Office proficiency, planning and organization skills, and the ability to multitask and work independently.

What educational background is required for this position?

A Bachelor's Degree or an equivalent combination of education and work experience is required.

What knowledge is preferred for the Process Redesign Analyst role?

A fundamental understanding of transitions and project management is preferred for this role.

What values does QBE promote within its culture?

QBE promotes values such as being customer-focused, technical expertise, inclusivity, fast-paced work, courage, accountability, and teamwork.

How can I apply for this position?

To apply for this position, you can click "Apply" and follow the step-by-step process provided.

Does QBE provide equal employment opportunities?

Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in all its operating jurisdictions.

Will reasonable accommodations be made for individuals with disabilities?

Yes, reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

QBE Insurance

Finance
Industry
10,001+
Employees
1886
Founded Year

Mission & Purpose

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.