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Process Redesign Analyst

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QBE Insurance

22d ago

  • Job
    Full-time
    Junior Level
  • Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, strong communication and collaboration skills, 2 years BPO experience, project management background, and proficiency in MS Office.
  • You will manage project compliance, maintain documentation, coordinate with stakeholders, support deliverables, and provide administrative assistance while updating stakeholders and the PMO team regularly.

Requirements

  • - Bachelor's Degree or equivalent combination of education and work experience
  • - NA
  • - Excellent communication skills
  • - Strong skilled and ability to: collect, organize, synthesize, and analyze data; summarize findings
  • - Effective collaboration skills
  • - Excellent MS Office skills
  • - Planning and organization skills
  • - Ability to multitask and work independently
  • - Preferably with at least 2 years of BPO experience
  • - 1-2 years experience in program/ project management preferred
  • - Contract management experience is a plus
  • - Experienced in creating comprehensive project schedules which will identify time frames for key project milestones
  • - Fundamental understanding of transitions and project management

Responsibilities

  • - Ensures compliance and ongoing tracking and management of projects
  • - Follows QBE’s Project Management standard processes
  • - Manage transition change control process and ensure details are accurately recorded in the plan
  • - Build and maintain effective ongoing working relationships with stakeholder on transition planning assumptions and approval processes
  • - Supports and coordinates with the Lead and Project Specialists for deliverables, schedules
  • - Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign offs
  • - Ensures that all project documentation is updated based on the inputs provided during meetings and via emails
  • - Provides administrative support to the project/transition team
  • - Prepare detailed project plan, governance structure and reporting templates to manage special cross functional projects as needed
  • - Provide regular updates to project stakeholders and PMO team
  • - Develop and maintain effective working relationships within the department

FAQs

What is the job title for this position?

The job title is Process Redesign Analyst.

What type of employment is offered for this role?

This is a full-time employee position.

What are the primary responsibilities of the Process Redesign Analyst?

The primary responsibilities include managing project compliance, following project management standards, managing transition change control processes, building stakeholder relationships, coordinating inputs from stakeholders, ensuring project documentation is updated, providing administrative support, preparing project plans, and delivering regular updates to stakeholders.

What education is required for this position?

A Bachelor's Degree or an equivalent combination of education and work experience is required.

How much experience is necessary for this role?

There is no specific required experience, but at least 2 years of BPO experience and 1-2 years of program/project management experience are preferred.

What skills are preferred for candidates applying for this role?

Preferred skills include excellent communication, data collection and analysis, collaboration, MS Office proficiency, planning and organization, multitasking, and the ability to work independently.

What knowledge should candidates have for this position?

Candidates should have a fundamental understanding of transitions and project management.

Are there any specific cultural values at QBE that employees are expected to embody?

Yes, employees are expected to embody values such as being customer-focused, technical experts, inclusive, fast-paced, courageous, accountable, and a team player.

Is there a global disclaimer related to this job description?

Yes, the job description includes a global disclaimer stating that the duties listed do not limit the assignment of work and that employees are expected to adhere to the Group Code of Ethics and Conduct.

How can I apply for this position?

To apply, click "Apply" and follow the step-by-step process provided.

Does QBE provide equal employment opportunities?

Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction where it operates.

QBE Insurance

Finance
Industry
10,001+
Employees
1886
Founded Year

Mission & Purpose

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.