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ProdOps Administrator

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Pune
    Remote

AI generated summary

  • You must have experience with Exchange (on-premise & online), M365, Citrix, Powershell, email gateways, Windows Server, networking, MFA, and various IT certifications.
  • You will support daily operations, collaborate with teams, identify improvement areas, implement procedures, develop reports, track industry trends, and participate in efficiency projects.

Requirements

  • Experience required in Exchange On premise & (Exchange Online), M365 Services and Citrix
  • Working knowledge on Exchange or O365, Azure AD, Intune, MS Skype or Teams, Citrix / VDI will be an added advantage.
  • Email Gateway including Proof point, McAfee Email Gateway & Trust wave Secure Email Gateway (formerly Mail Marshal).
  • Proficiency with Windows Server (2016/2019/2022) and Active Directory, including Group Policy.
  • Strong understanding of networking protocols (TCP/IP, DNS, DHCP), VPNs, and firewalls.
  • PowerShell scripting skills for automation and administration tasks.
  • Experience with MFA, SSO, and identity management solutions.
  • Very good understanding of IT infrastructure and systems integration in enterprise environment
  • Strong problem-solving, critical thinking, and analytical skills.
  • Experience in providing end user & system support.
  • Experience working into 24/7 Operations support on Above technologies.
  • ITIL Foundation, Office 365 (Exchange Online, Azure AD, Microsoft Intune)
  • (MCITP) - Enterprise Messaging administrator 2016/19, Microsoft 365 Enterprise Administrator Expert
  • MD-101 for managing Modern desktops
  • CCP (Citrix certified Associate & professional)
  • MS-101: Microsoft 365 Mobility and Security
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Certified: Security, Compliance
  • Identity Fundamentals

Responsibilities

  • Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
  • Collaboration with teams across the bank to align and integrate operational processes.
  • Identification of areas for improvement and providing recommendations in operational processes.
  • Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in banking operations.
  • Participation in projects and initiatives to improve operational efficiency and effectiveness.

FAQs

What is the primary responsibility of the ProdOps Administrator at Barclays?

The primary responsibility is to support various business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution, while also driving innovation and excellence in our digital landscape.

What experience is required for this role?

Candidates should have experience with Exchange On-premise, Exchange Online, M365 Services, Citrix, and other related technologies, as well as proficiency in Windows Server and Active Directory.

Is experience in IT infrastructure necessary for this position?

Yes, a very good understanding of IT infrastructure and systems integration in an enterprise environment is essential.

What scripting skills are needed for the ProdOps Administrator role?

PowerShell scripting skills for automation and administration tasks are required.

Are there any specific certifications that would be valued for this role?

Yes, certifications such as ITIL Foundation, Microsoft 365 Certifications, and Citrix Certified Professional are highly valued.

What type of support experience should candidates possess?

Candidates should have experience in providing end-user and system support, as well as working in 24/7 operations support environments.

What skills will be assessed during the hiring process?

Key skills such as risk management, change and transformation, business acumen, strategic thinking, and job-specific technical skills will be assessed.

Where is the ProdOps Administrator role based?

This role is based out of Pune.

What is expected from the analyst in this position?

The analyst is expected to perform activities in a timely manner, lead or support a team, and take responsibility for the end results of operational processing.

How does Barclays emphasize its values within this role?

All colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.

Finance
Industry
10,001+
Employees
1690
Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.