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Product Developer - Services (m/f/d)

  • Job
    Full-time
    Mid Level
  • Engineering
    Product
  • Weil am Rhein

AI generated summary

  • You have a relevant Bachelor's degree, 3+ years in a similar role, project management skills, experience in cloud systems, and strong communication abilities; digitalization and agile experience are a plus.
  • You will innovate service offerings, manage development and deployment, enhance existing services, train teams, and collaborate with experts to optimize customer journeys and ensure timely project delivery.

Requirements

  • You:
  • Have a Bachelor’s degree in industrial engineering, service engineering, or a related field.
  • Have 3+ years of experience in a similar role, preferably within an IT environment.
  • Have knowledge of industrial services and the process automation markets (a plus).
  • Demonstrate strong project management skills and a passion for digitalization.
  • Thrive in agile environments and foster effective collaboration among diverse teams.
  • Have experience with cloud-based delivery systems (e.g. Salesforce, SAP) and IT architecture design.
  • Exhibit leadership, coordination, and excellent communication skills.
  • Manage time effectively and escalate issues when necessary.
  • Are skilled in design thinking, customer journey mapping, and service blueprinting (preferred).
  • Are fluent in English; German proficiency is a plus.

Responsibilities

  • Innovate and develop advanced global service offerings that seamlessly integrate with our process automation portfolio.
  • Lead and manage the industrialization of the service offering including writing user stories, defining technical requirements for IT developers, and testing developed applications.
  • Drive continuous improvement to enhance and optimize our existing service offerings.
  • Facilitate the global deployment and rollout of new service offerings by providing training and technical support to sales and service centres.
  • Collaborate with internal technology and service experts to optimize customer journeys and improve service delivery efficiency.
  • Manage project planning and execution, ensuring timely delivery of tangible results.

FAQs

What qualifications are required for the Product Developer - Services position?

A Bachelor’s degree in industrial engineering, service engineering, or a related field is required, along with 3+ years of experience in a similar role, preferably within an IT environment.

Is knowledge of industrial services and process automation markets necessary?

While it's preferred, knowledge of industrial services and the process automation markets is a plus but not strictly required.

What skills are important for this role?

Strong project management skills, a passion for digitalization, effective collaboration in agile environments, and experience with cloud-based delivery systems are important for this role.

Will I need to provide training and support in this position?

Yes, you will facilitate the global deployment and rollout of new service offerings by providing training and technical support to sales and service centers.

Is knowledge of design thinking and customer journey mapping necessary?

Experience in design thinking, customer journey mapping, and service blueprinting is preferred.

What languages do I need to be fluent in for this position?

Fluency in English is required, while German proficiency is considered a plus.

What benefits can I expect if I join the company?

Benefits include job security as part of an international family-owned company, a modern working environment, flexible working hours, a corporate pension plan, health management, and lifelong learning opportunities.

How do I apply for the Product Developer - Services position?

You can apply by uploading your documents on the company’s career page. Applications sent via email cannot be considered due to data privacy regulations.

Are agencies allowed to submit profiles for this position?

No, agencies, HR service providers, or similar entities are requested to refrain from unsolicited submissions, as they will not be considered.

People for Process Automation

Manufacturing & Electronics
Industry
10,001+
Employees
1953
Founded Year

Mission & Purpose

Endress+Hauser is a global leader in measurement and automation technology for process and laboratory applications. The family company, headquartered in Reinach, Switzerland, achieved net sales of approximately 2.9 billion euros in 2021 with a total workforce of more than 15,000. Endress+Hauser devices, solutions and services are at home in many industries. Customers thus use them to gain valuable knowledge from their applications. This enables them to improve their products, work economically and at the same time protect people and the environment. Endress+Hauser is a reliable partner worldwide. Its own sales companies in more than 50 countries as well as representatives in another 70 countries ensure competent support. Production facilities on four continents manufacture quickly and flexibly to the highest quality standards. Endress+Hauser was founded in 1953 by Georg H Endress and Ludwig Hauser. Ever since, the company has been pushing ahead with the development and use of innovative technologies, now helping to shape the industry’s digital transformation. 8,600 patents and applications protect the Group’s intellectual property.