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Product Manager

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Nexthink

2mo ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
  • Madrid
  • Quick Apply

AI generated summary

  • You need deep knowledge of end-user computing, Windows OS, SCCM, AD, Intune, and PowerShell, with 5+ years in a similar role, an entrepreneurial spirit, and professional English skills.
  • You will develop content strategies and use cases for remote actions, promote them to partners, ensure customer value through feedback, and serve as an automation expert.

Requirements

  • Deep End user computing knowledge of how IT works in enterprise-size companies. Knowledge and experience in automating IT is a plus.
  • Deep understanding of the Windows operating system and related technology stack, including SCCM, Active Directory, Intune, OMS, and PowerShell.
  • 5+ years as Workplace Architect, Build Architect or a similar role in a large IT organization.
  • Demonstrated ability to achieve goals in an innovative, fast-paced environment while building extensible and scalable solutions.
  • Entrepreneurial spirit.
  • You are enthusiastic about working in an international, collaborative, fast-paced environment and learning new technologies.
  • Professional-level English, spoken and written.

Responsibilities

  • Based on customer feedback and personal experience, elaborate content strategy and develop use cases to ensure remote actions create maximum customer value.
  • Advertise to Nexthink partners, sales engineers, and consultants about new remote actions.
  • Increase product stickiness and customer value by providing remote actions that help them solve most of their challenges.
  • Confirm remote actions’ values with customers and Nexthink’s fields based on a constant feedback loop and customer implementation.
  • Be the subject matter specialist and evangelist for automation internally and externally.

FAQs

What is the primary role of the Product Manager at Nexthink?

The primary role of the Product Manager is to enhance capabilities for executing scripts on devices, helping customers automate IT troubleshooting and processes to improve employee productivity and address IT issues before they impact users.

What qualifications are required for the Product Manager position?

Candidates should have deep end-user computing knowledge, understanding of enterprise IT operations, proficiency with the Windows operating system and related technology stack, at least 5 years of experience in a relevant IT role, and professional-level English proficiency.

What does the automation and remediation team focus on?

The automation and remediation team focuses on saving time and money for IT teams by automating problem-solving processes and increasing productivity by resolving issues proactively.

Is there an opportunity for professional development?

Yes, employees have access to professional training platforms to explore their interests and enhance their skills.

What benefits does Nexthink offer?

Nexthink offers a competitive compensation package, unlimited vacation, flexible hours, comprehensive health insurance, a pension contribution, paid parental leave, gym membership reimbursement, and public transportation cost reimbursement, among others.

How does Nexthink promote a diverse work environment?

Nexthink is committed to diversity, inclusion, and equity, boasting over 75 nationalities among its employees, fostering a collaborative and innovative workplace culture.

Where is Nexthink's office located?

Nexthink's office is located on Cannon Street, not far from St. Paul's Cathedral in London.

What is Nexthink's approach to employee time off?

Nexthink offers unlimited paid time off in addition to 25 days of holidays and provides 3 company-paid volunteer days.

What is the work model at Nexthink?

Nexthink operates under a hybrid work model, balancing office and remote work to foster effective team connections and onboarding.

Are there opportunities for bonuses?

Yes, Nexthink offers bonuses for referring successful hires after three months of continuous employment.

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Nexthink

AI-Powered DEX Solution Delivering Unparalleled Visibility Into Issue Detection, Diagnosis, and Remediation

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Nexthink is a leading provider of digital employee experience (DEX) management software that helps organisations monitor, analyse, and improve the IT experiences of their employees. By offering real-time insights into IT performance and user sentiment, Nexthink enables businesses to proactively address issues, optimise IT resources, and enhance overall employee productivity and satisfaction. Their ultimate mission is to transform the workplace by ensuring that employees have a seamless and efficient digital experience. Nexthink’s purpose is to empower organisations to create a more productive and satisfying work environment by delivering the tools needed to manage and improve the digital experiences of their workforce.