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Product Manager

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River Island

15d ago

  • Job
    Full-time
    Mid & Senior Level

AI generated summary

  • You must have a strong commercial mindset, a passion for fashion, problem-solving skills, leadership ability, attention to detail, emotional intelligence, and effective time management.
  • You will enhance product placement, ensure high visual standards, manage store operations, drive customer experience, support KPIs, maintain health & safety compliance, and develop a motivated team.

Requirements

  • You have a strong commercial mindset and thrive in a fast-paced, data-driven retail environment.
  • You're passionate about fashion and have a natural flair for visual merchandising and creating stunning store layouts.
  • You possess excellent problem-solving skills and can quickly adapt to shifting priorities while maintaining a sharp focus on business objectives.
  • You’re both creative and analytical, able to turn sales data into actionable insights that drive store performance.
  • You're an inspiring leader who can motivate and engage your team to achieve ambitious goals.
  • You have exceptional attention to detail and take pride in presenting a well-organised, visually appealing store.
  • You’re proactive, results-oriented, and always seeking new ways to optimize product placement and sales opportunities.
  • You have a deep understanding of your customer base and are excited to curate a shopping environment that meets their needs.
  • And most importantly love our products as much as we do so we create the best possible customer journey!
  • Strong emotional intelligence is essential, as you’ll be managing a diverse team.
  • Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.

Responsibilities

  • Deliver great product placement and ‘wow’ wearable outfits.
  • Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
  • Confidently duty manage in all areas of the store operation including service, people, and operations.
  • Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
  • Full understanding of commercial tools and how to use to drive actions to support store performance.
  • Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
  • Support the management of store operations, including compliance with health & safety standards.
  • Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

FAQs

What responsibilities will I have as a Product Manager?

As a Product Manager, you will lead the store team in delivering exceptional customer experiences, manage product placement, ensure strong visual standards, support the Store Leader in achieving KPIs, and develop the store team.

What skills are required for this role?

We're looking for candidates with a strong commercial mindset, passion for fashion, excellent problem-solving abilities, creativity combined with analytical skills, exceptional attention to detail, and the ability to inspire and engage a team.

Is prior retail experience necessary?

While prior retail experience is beneficial, the key qualities we are looking for include leadership skills, a customer-focused mindset, and a passion for fashion and visual merchandising.

Will I need to work weekends or during holidays?

Yes, as this is a retail position, you will be required to work on weekends, public holidays, and during key seasonal periods.

How is performance measured in this role?

Performance will be measured based on store KPIs, such as sales, stock loss, customer feedback, payroll, conversion rates, and team engagement levels.

What kind of team culture do you promote?

We foster a positive and inclusive team culture where every team member feels valued and recognized for their contributions.

Is there an opportunity for career development?

Yes, we support career progression through on-the-job training, qualifications, and various advancement opportunities within Retail and Head Office.

What benefits do you offer employees?

We offer a generous 50% staff discount, financial and wellbeing benefits, enhanced family support, a bonus scheme, pension plan, and 28-30 days of paid holidays, among others.

How does River Island support employee well-being?

We provide support through various initiatives, including discounts, wellbeing solutions, and assistance with basic food and hygiene products via Kindness Cupboards.

What values does River Island promote?

River Island promotes the belief in British Values, including democracy, mutual respect, and tolerance of different faiths and beliefs, while ensuring a diverse and inclusive workplace.

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River Island

This is life on the Island

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Family owned from day one, we’ve been a big part of life on the UK high street for over 70 years. Today, still guided by shared values and a clear focus on our customers, we’re one of the strongest and most successful fashion brands around. And we’re changing like never before – exploring new ways to connect with our customers in person and online. And our talented Islanders are thinking differently about everything from products and stores to wellbeing and sustainability. The result is an energising culture you’ll love, work that’ll stretch you, a career you can build and a brand you’ll be proud to belong to. This is life on the island. Come and be part of it.