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Product Manager

  • Job
    Full-time
    Mid Level
  • Product
  • Toronto
  • Quick Apply

AI generated summary

  • You need 3+ years in e-commerce, preferably Shopify, with strong attention to detail, analytical skills, and collaboration abilities. Familiarity with Recharge/Rebuy and proficiency in Excel are preferred.
  • You will manage Shopify store backend, oversee product data, conduct QA checks, analyze site performance, create landing pages, handle bulk orders, and coordinate with external developers.

Requirements

  • Qualifications
  • Experience: 3+ years of experience in e-commerce operations, with a strong understanding of Shopify.
  • Ecommerce Platform Knowledge: Ecommerce experience is a MUST. Experience with Shopify is preferred.
  • Technical Skills: Familiarity with Recharge and Rebuy is highly desirable. Proficiency in Excel or other data management tools is a plus.
  • Attention to Detail: Strong attention to detail with a commitment to ensuring accuracy in product data, content uploads, and site functionality.
  • Analytical Skills: Ability to analyze site performance and identify issues or areas for improvement. Experience with site analytics tools is a plus.
  • Collaboration: Excellent communication skills and the ability to work effectively with cross-functional teams, including operations, marketing, and IT.
  • Problem-Solving: Proactive in identifying and resolving issues related to product data, site features, and inventory management.

Responsibilities

  • Key Responsibilities:
  • Provide administrative support for the backend of the Shopify store, including managing products, collections, promotions, and content updates.
  • Oversee the upload and management of product data and content for new product launches, updates, and promotions. Ensure accuracy and completeness of all information.
  • Perform quality assurance (QA) checks on website functionality and site merchandising to ensure compliance with brand standards. Note that client-provided training and support will be available.
  • Collaborate with the Operations (OPs) Team to manage product availability, adjust autoship and subscription orders based on inventory levels, and resolve any related issues.
  • Analyze the performance of site features post-launch to ensure they are functioning correctly, identify and address any issues or bugs, and track overall performance.
  • Build out landing pages and blog posts within Shopify. Ensure content aligns with brand guidelines and provides a seamless user experience.
  • Manage bulk order updates and handle product, collection, and other related tasks within Recharge.
  • Coordinate and collaborate with external development team to manage technical tasks, address issues, and ensure alignment with project goals and deadlines.

FAQs

What is the primary responsibility of the Product Manager at Open Farm?

The primary responsibility of the Product Manager is to provide comprehensive administrative support for the Shopify-based store, manage product and content updates, and ensure optimal website performance.

What qualifications are required for this position?

Candidates should have 3+ years of experience in e-commerce operations, a strong understanding of Shopify, familiarity with Recharge and Rebuy, and excellent analytical and problem-solving skills.

Is experience with specific e-commerce platforms necessary?

Yes, e-commerce experience is a must, and experience with Shopify is preferred.

Will I be required to perform quality assurance checks?

Yes, the Product Manager will perform quality assurance (QA) checks on website functionality and site merchandising to ensure compliance with brand standards.

What kind of support will be provided for onboarding?

Client-provided training and support will be available for the Product Manager to help with onboarding.

Is collaboration with external teams part of the job?

Yes, the Product Manager will coordinate and collaborate with the external development team to manage technical tasks and ensure alignment with project goals and deadlines.

What is the company culture like at Open Farm?

Open Farm promotes a great office culture where the presence of pets is welcomed, and team members are dedicated and high-performing.

Are there any wellness benefits provided?

Yes, Open Farm offers company-wide wellness days and personal days, along with comprehensive healthcare coverage and competitive 401k and RRSP plans with company match.

How does Open Farm prioritize diversity in its workforce?

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. They also provide accommodations for applicants requiring disability-related support during the recruitment process.

Will I be involved in content creation?

Yes, the Product Manager will be responsible for building out landing pages and blog posts within Shopify, ensuring content aligns with brand guidelines and provides a seamless user experience.

For the obsessed, by the obsessed. Ethically & sustainably sourced pet food.

Retail & Consumer Goods
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Based in Toronto, Open Farm is one of the fastest growing pet food companies in North America. We focus on producing premium, healthy food and treats for pets, all ethically sourced from farm-to-bowl. We believe the best foods are made with consciously sourced, top quality ingredients from farmers and fisheries doing things the right way. That’s why we are proud to call ourselves the first pet food partner of Certified Humane, and have also built strong partnerships with other leading animal welfare and sustainability certifications including Global Animal Partnership, Ocean Wise and Seafood Watch.