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Product Manager, Epic

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DaVita Kidney Care

3mo ago

  • Job
    Full-time
    Senior Level
  • Healthcare
    Product
  • Englewood
    Remote

AI generated summary

  • You need 6+ years of experience, a relevant degree, strong problem-solving skills, product experience in agile health tech, familiarity with Epic tools, and excellent communication abilities.
  • You will manage the product roadmap, shadow physicians, gather user feedback, prioritize features, write user stories, oversee backlog, lead sprints, and collaborate across teams to drive success.

Requirements

  • 6+ years experience
  • Bachelor's Degree required
  • Exceptional problem-solving, organization, communication skills
  • Business acumen, an insatiable curiosity, and a desire to lead
  • Inspire those around you to care about and understand the "why" behind a solution
  • Skilled in juggling multiple tasks, prioritizing them effectively, and delivering on tight deadlines.
  • An ability to thrive in an organization that changes quickly
  • Demonstrated ability to easily build expertise in unfamiliar domains
  • Strong relationship building skills and the ability to partner with technical, clinical, and senior business stakeholders to accomplish goals
  • 3+ years of product experience in an agile environment, focused on digital products preferred
  • Experience building health tech products and 0-1 products from inception to launch
  • Experience writing requirements for user stories or software features, creating complex spreadsheets or presentations, working in health care, or working towards the delivery of web or mobile applications
  • Knowledge and experience in the following areas:
  • Epic Community Connect
  • Nephrology and kidney care
  • Project management
  • Proficiency with the following tools:
  • Epic tools such as Orion, Nova, and Sherlock
  • Asana
  • Target Process
  • JIRA
  • ProductBoard
  • Proficiency with the following tools:
  • Microsoft Office products including Outlook, Excel, Word, Visio, and Sharepoint
  • One or more of the following Epic Build Certification(s):
  • Cadence, Prelude, Real Time Eligibility, Referrals
  • EpicCare Ambulatory, EpicCare Link, Care Everywhere, MyChart, HIM/Identity
  • Resolute Professional Billing, Claims, Contracts, Electronic Remittance, Charge Router,
  • Data Courier
  • Security
  • Reporting Workbench
  • Product Management Certification
  • Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

Responsibilities

  • Ownership/Creation Product’s Roadmap
  • Perform Physician shadowing/conduct interviews
  • Deeply understand DaVita’s business and problems that are business leaders need us to solve to advance our corporate strategy
  • Capture user feedback
  • Evaluate and rank potential features
  • Fulfill duties of Product Owner for DaVita CKD EHR Team
  • Write requirements, and user stories
  • Prioritize features
  • Manage backlog of features
  • Prepare for and participate in PI/enhancement planning in collaboration with technical teams
  • Providing clarification on user stories, objectives, and priorities
  • Partner with legal, compliance, privacy, and risk to mitigate Village risk
  • Lead governance process to gather feedback from customers
  • Lead monthly sprint cycle process
  • Partner with Training, Customer Success Managers, Analysts, Project Managers, and other CKD EHR teams to clarify and design solutions
  • Perform Product Analytics, define and measure feature success criteria
  • Other duties as assigned

FAQs

What is the primary role of the Product Manager for the Epic CKD EHR team?

The primary role of the Product Manager is to lead the product solution to a critical business problem, define vision, strategy, and OKRs, and execute the product vision across multiple Epic applications for different user groups.

What qualifications are required for this position?

The required qualifications include a Bachelor's Degree, 6+ years of experience, exceptional problem-solving and communication skills, business acumen, and the ability to build strong relationships with stakeholders.

Is experience in healthcare technology preferred for this role?

Yes, experience in building health tech products and working in healthcare is preferred, especially in relation to nephrology and kidney care.

What tools and certifications are preferred for candidates?

Preferred tools include Epic tools such as Orion, Nova, and Sherlock, as well as JIRA, Asana, and Microsoft Office products. Certifications in Epic Build and Product Management are also preferred.

What is the travel requirement for this position?

The travel requirement is up to 25% for visits to customer practices, team meetings, conferences, and training, with occasional nights and weekends needed for onsite trips and urgent issues.

What type of company culture does DaVita promote?

DaVita promotes a "community first, company second" culture based on core values that emphasize caring for patients and fostering a sense of belonging among employees.

What benefits does DaVita offer to its employees?

DaVita offers comprehensive benefits including medical, dental, vision, a 401(k) match, paid time off, and professional development programs.

What are the essential duties and responsibilities for this position?

Essential duties include product roadmap ownership, writing requirements and user stories, managing the backlog of features, and partnering with various teams to design solutions.

Is there a need for technical knowledge in Epic applications for this role?

Yes, experience with Epic applications, particularly in the context of Community Connect and other related areas, is preferred for this role.

What type of work environment can employees expect?

Employees can expect a Level III work environment with moderate noise, similar to a business office, with no significant exposure to hazardous conditions.

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DaVita Kidney Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). Today, our mission is to minimize the devastating impacts of kidney disease across the full spectrum of kidney health care. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients—and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.