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Product Manager, Rider Experience

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Lyft

1mo ago

  • Job
    Full-time
    Mid Level
  • IT & Cybersecurity
    Product
  • New York
  • Quick Apply

AI generated summary

  • You need 4+ years in product management, strong leadership, excellent communication, analytical skills, detail orientation, and the ability to manage multiple projects with clarity and focus.
  • You will own product development, lead strategy, collaborate with teams, test features, iterate based on user feedback, and communicate updates to various audiences.

Requirements

  • 4+ years of product management experience with consumer-facing products
  • Natural leadership and ability to make things happen. You manage project ambiguity, complexity, and interdependencies in an organized and structured way, and you are able to define and analyze metrics that inform the success of your products
  • Excellent judgment and thoughtfulness about the dynamics of the product ecosystem
  • Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and external stakeholders
  • Ability to conceptualize, prioritize and lead multiple projects for stakeholders
  • Strong analytical and experimentation approach, to validate ideas and understand true business impact
  • Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and request are second nature to you

Responsibilities

  • Completely own your team’s products – existing or new – from ideation, through development, launch, growth, and maintenance
  • Lead Rider Experience product strategy by developing and executing a robust roadmap, combining customer obsession with business impact to deliver on goals and mission
  • Collaborate closely with peers in Engineering, Design, Data Science, as well as our operations and leadership teams, to continually raise the bar with new and impactful software features
  • Test, iterate and learn from experiments, UXR and engaging with customers on-street.
  • Communicate clearly all roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from your peers to leadership

FAQs

What is the primary responsibility of the Product Manager for Rider Experience at Lyft?

The primary responsibility is to completely own the team’s products from ideation through development, launch, growth, and maintenance, focusing on enhancing the rider experience on bikes and scooters.

What qualifications are required for this role?

The role requires 4+ years of product management experience with consumer-facing products, natural leadership abilities, strong communication skills, and a detail-oriented approach to managing multiple projects.

Are there opportunities for career growth in this position?

Yes, the Product Manager will lead the Rider Experience product strategy and have the chance to collaborate with cross-functional teams, allowing for professional development and potential growth within the company.

What kind of team will the Product Manager be working with?

The Product Manager will work with a dedicated cross-functional team that includes software engineers, data scientists, product designers, and user experience researchers.

How does Lyft approach work-life balance for its employees?

Lyft offers unlimited paid time off for salaried team members, 15 days of paid time off for hourly team members, and flexible hybrid work options, allowing team members to work from anywhere for up to 4 weeks per year.

What benefits does Lyft provide to its employees?

Lyft provides great medical, dental, and vision insurance options, mental health benefits, family building benefits, a 401(k) plan, 18 weeks of paid parental leave, pre-tax commuter benefits, and exclusive access to new benefits through the Lyft Pink program.

What is the expected salary range for the Product Manager position in New York City?

The expected base pay range for this position in the New York City area is $124,000 to $155,000, depending on qualifications, experience, and geographic location.

Is Lyft an equal opportunity employer?

Yes, Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace, considering all qualified applicants without regard to various protected statuses.

How frequently will the Product Manager need to work in the office?

The Product Manager will be expected to work in the office 3 days per week, specifically on Mondays, Thursdays, and a designated team-specific third day.

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Lyft

Ride by ride, we’re reimagining the world’s best transportation.

Transportation
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

Lyft was founded in 2012 by Logan Green and John Zimmer to improve people’s lives with the world’s best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.