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Program Assistant

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  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Los Angeles

Requirements

  • Prior experience in an academic front office setting
  • Ability to work both collaboratively and independently
  • Ability to prioritize and multitask
  • Strong communication and organizational skills
  • Bachelor’s degree
  • 2 years of experience
  • Resume and cover letter required (may be uploaded as one file)
  • Minimum Experience: 1 year
  • Combined education/experience as substitute for minimum experience
  • Minimum Field of Expertise: Administrative support services

Responsibilities

  • Provides client services by responding to inquiries and requests for information regarding specific program functions.
  • Coordinates production and distribution of program materials including meeting agendas, reports, information materials, marketing materials, etc.
  • Coordinates program services and/or activities. Schedules classes, meetings and/or events. Arranges with vendors for services. Ensures satisfactory follow through on assigned areas of responsibility.
  • Coordinates program services with other offices and staff on campus. Serves as a resource for program information.
  • Provides updated presence for the department in all areas of social media, such as: Facebook and Instagram.
  • Performs other related duties as assigned or requested.
  • Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

FAQs

What is the primary role of the Program Assistant at USC's Department of English?

The primary role of the Program Assistant is to provide client services, coordinate program activities and materials, schedule classes and events, and serve as a resource for program information.

Is prior experience in an academic setting required for this position?

Yes, prior experience in an academic front office setting is highly preferred for this role.

What qualifications are preferred for applicants?

Preferred qualifications include a Bachelor’s degree and at least 2 years of relevant experience.

What kind of skills are necessary for the Program Assistant position?

Strong communication and organizational skills are necessary, along with the ability to prioritize tasks, multitask, and work collaboratively and independently.

What is the hourly pay range for this position?

The hourly pay range for this position is $23.33 - $26.16.

Are employees at USC eligible for benefits?

Yes, USC offers excellent benefits, including health benefits, retirement plans, tuition benefits for staff and their family, and professional development opportunities.

Do I need to submit specific documents to apply for this position?

Yes, applicants must upload a cover letter and a resume to be considered for this position.

How long will the job opening be posted?

Job openings are posted for a minimum of five business days but may be filled any time after that period.

Is there an emphasis on diversity and inclusion in the USC workplace?

Yes, USC is committed to creating a representative, equitable, and inclusive culture within the Dornsife College community.

Will the university allow for changes in job duties once hired?

Yes, the university reserves the right to add or change job duties at any time.

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Mission & Purpose

The University of Southern California is a leading private research university located in Los Angeles, the capital of the Pacific Rim.

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