FAQs
What is the primary responsibility of the Program Manager in this role?
The primary responsibility of the Program Manager is to oversee the program delivery, including defining the program plan, managing stakeholders, ensuring project goals are met, and supporting pre-sales activities.
How many years of experience are required for this position?
A minimum of 18+ years of relevant experience is required, with a majority of that experience in Information Technology projects.
What industries should the candidate have knowledge of?
Candidates should have a good understanding of the Telecom, Banking, or Energy industry domains and their IT landscape.
What skills are preferred for this role?
Preferred skills include good networking skills, knowledge of Agile practices at the program level, and the ability to identify opportunities to support the sales team in growth.
Is team management a responsibility of the Program Manager?
Yes, team management and team building are key responsibilities of the Program Manager.
What is expected in terms of stakeholder management?
The Program Manager is expected to manage sponsors and stakeholders effectively throughout the program.
Are there financial management responsibilities associated with this position?
Yes, the Program Manager is responsible for the financial management of the program, including budget and vendor management.
What personal qualities are important for candidates applying for this position?
Important personal qualities include high analytical skills, a degree of initiative and flexibility, customer orientation, quality awareness, and excellent verbal and written communication skills.
Does the program manager work with the sales team?
Yes, the Program Manager is expected to support the sales team in identifying opportunities for growth.
What type of program delivery experience should candidates have?
Candidates should have proven experience managing large programs that involve Cloud, Agile, or workplace transformation, or experience managing portfolio delivery for medium to large accounts ($20M+).