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Program Manager, Talent Management

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Memorial Hermann Health System

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Houston

AI generated summary

  • You need a Bachelor's in HR or related field, 5 years of program management experience, strong interpersonal skills, project management proficiency, and preferred assessment certifications.
  • You will lead talent reviews, manage leadership development programs, assess organizational needs, collect feedback, facilitate training, and develop solutions to enhance employee engagement and growth.

Requirements

  • Education: Bachelor's degree in HR, I/O Psychology, Organizational Development, or related field from an accredited institution required. Master's Degree preferred.
  • Licenses/Certifications: Certified practitioner of one or multiple of the following assessments is preferred: 360s, Hogan, Birkman, DiSC, StrengthsFinder
  • Experience / Knowledge / Skills:
  • Five (5) years of progressive experience in program management in the areas of talent, learning, leadership development, change management, and/or organizational behavior.
  • Customer service focused leveraging human-centered and agile design approaches.
  • Demonstrates creativity, thought leadership, and problem solving to advance and improve program areas.
  • Ability to demonstrate urgency, responsiveness and independently manage multiple projects simultaneously in a fast-paced environment.
  • Ability to build and facilitate presentations to executive audiences.
  • Proven project management skills, attention to detail, ability to influence others, and strong organizational skills.
  • Ability to navigate ambiguity and competing priorities and provide thoughtful change leadership.
  • Effective oral and written communication skills.

Responsibilities

  • Leads enterprise-wide Talent Review, Succession Planning, and Performance Management programs including designing and developing the processes, tools, and technology (Workday).
  • Manages the leadership assessment, simulation, coaching, and executive and physician leadership development programs.
  • Partners with operational leaders, HR Business Partners, and key stakeholders to continuously review talent action and succession plans throughout the calendar year.
  • Conducts organizational-level needs assessments to determine talent readiness as well as current and future state gaps.
  • Collects end-user and leader feedback to consistently fine-tune talent management solutions, including communications, systems, content, and overall experience.
  • Leads the annual employee engagement survey process to gain insight and identify opportunities for improvement. Shares data, feedback and initiatives with leadership and key stakeholders.
  • Facilitates leadership development and training program in both virtual and traditional classroom settings in a highly interactive and engaging manner.
  • Collaborates with the Instructional Design team and external vendors to develop and increase program offerings.
  • Utilizes Cornerstone (LMS) to manage courses/deliver; this includes, but is not limited to, setting up sessions, establishing email content and cadence, and managing rosters.
  • Develops and delivers robust training and development solutions for high-potential talent.
  • Consults with HR Business Partners and leaders to identify the right talent solutions to meet their needs and achieve the right outcomes.
  • Manages vendor relationships as needed.
  • Develops and implements coaching and mentoring solutions.
  • Identifies and partners with coaching network to support onboarding and development of executive talent.
  • Manages and supports the right assessment solutions to identify talent and leadership needs.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

FAQs

What is the educational requirement for the Program Manager, Talent Management position?

A Bachelor's degree in HR, I/O Psychology, Organizational Development, or a related field from an accredited institution is required. A Master's Degree is preferred.

What is the preferred experience level for this role?

A minimum of five (5) years of progressive experience in program management related to talent, learning, leadership development, change management, and/or organizational behavior is required.

What types of certifications are preferred for this position?

Certified practitioner of one or multiple assessments such as 360s, Hogan, Birkman, DiSC, or StrengthsFinder is preferred.

What are the primary responsibilities of the Program Manager in this role?

The primary responsibilities include leading enterprise-wide Talent Review, Succession Planning, and Performance Management programs, managing leadership assessments, and collaborating with HR Business Partners and operational leaders.

What key skills are necessary for the success in this role?

Key skills include proven project management abilities, creativity, effective communication, strong organizational skills, and the ability to manage multiple projects simultaneously.

Is experience in training program facilitation required for this position?

Yes, the role requires facilitating leadership development and training programs in both virtual and traditional classroom settings.

Will the Program Manager be interacting with executive audiences?

Yes, the ability to build and facilitate presentations to executive audiences is a necessary skill for this role.

What software or systems will be used in this position?

The position involves utilizing Workday for talent management processes and Cornerstone as a Learning Management System (LMS) for managing courses.

Are there opportunities for professional growth in this role?

Yes, the position promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.

What is the focus of the employee engagement survey process that the Program Manager will lead?

The focus is to gain insight and identify opportunities for improvement in the organization, sharing data and feedback with leadership and stakeholders.

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Memorial Hermann Health System

More than a century of patient-centered care. At Memorial Hermann, we are all about advancing health. Yours.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.