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Programs and Business Operations Lead, DACH, CEE & CIS

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Airbnb

Sep 18

  • Job
    Full-time
    Senior & Expert Level
  • Customer Relations
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You have 8-10 years of experience in business/strategy, strong analytical skills, data analysis and SQL proficiency, and fluency in German and English, with excellent communication and leadership abilities.
  • You will develop market strategies, drive OKR programs, collaborate with peers, assess performance, lead pilot projects, and ensure operational cohesion across teams.

Requirements

  • - You are an intrinsically motivated leader and think beyond your role and assume responsibilities beyond your core team.
  • - You are entrepreneurial in spirit, you remain persistent and optimistic when faced with setbacks and you love to tackle complex problems to find solutions that make our hosts’ and guests’ lives easier.
  • - You are very comfortable with data analysis
  • - You are an excellent communicator across all functions and management levels and you naturally take the lead on aligning stakeholders when viewpoints diverge.
  • - You embrace diversity and adapt your ways of working accordingly and fully identify with Airbnb’s mission, product and core values.
  • - 8-10 years of relevant work experience with strong analytical and business background as well as an understanding of strategic partnerships and/or marketing and operational experience
  • - Experience working in consumer tech and/or at top tier private equity/investment banking/consulting firm, in a capacity where you had to work cross-functionally and across diverse teams to influence change
  • - A strong written and verbal communicator
  • - Familiar with data analysis and SQL
  • - Native-level German, fluent in English

Responsibilities

  • Develop local market strategies, enable respective functions to execute, run business projects, and evaluate business performance
  • Animate the local cross-functional leaders team and drive the OKR program
  • Ideate and develop pilot projects with the potential to scale globally
  • Adapt global business programs to territory specifics and lead the rollout, e.g. the Airbnb Heritage or Sustainability program
  • Collaborate with your EMEA peers and cross-functional leaders to drive EMEA goals and projects
  • Enable functional leads to provide consistent information to their teams and stakeholders
  • Work with FP&A and Data Science to assess business performance and deep dive into areas of strength and weakness
  • Lead the territory’s OKR program, identify the roadblocks and collaborate with OKR owners on performance improvements
  • Create materials to communicate strategy and business performance to key stakeholders
  • Conduct deep dives into operational or functional topics as needed
  • Act as POC on headcount planning and other big bet resourcing/investment proposals
  • Ensure cross-functional cohesion between product and operating teams
  • Drive weekly, monthly, quarterly and annual business operation meetings
  • Work with functional leads to set strategy and execute operations
  • Run analyses on new markets and partnerships for ROI/efficiency
  • Conduct deep-dives into supply acquisition and retention
  • Design, implement and drive strategic pilots and business programs

FAQs

What is the primary location for this position?

The role is based in Berlin, Germany.

What are the required language skills for this position?

Native-level German and fluent English are required.

What is the experience requirement for applicants?

Applicants should have 8-10 years of relevant work experience with a strong analytical and business background.

Is this role focused on a specific region?

Yes, this role focuses on the DACH, CEE & CIS territory.

What kind of work environment can candidates expect?

Candidates can expect a hybrid work environment, coming into the office once a week and more frequently during the onboarding period.

What types of projects will the Programs and Business Operations Lead be involved in?

The role involves developing local market strategies, running business projects, evaluating business performance, and incubating special projects.

Will the candidate need to work with cross-functional teams?

Yes, the candidate will collaborate across diverse teams and functions to influence change.

What skills are essential for data analysis in this role?

Familiarity with data analysis and SQL is essential for this role.

Does Airbnb value diversity in the workplace?

Yes, Airbnb is committed to inclusion and believes that diverse ideas foster innovation and engagement.

Will the candidate be required to communicate strategies and business performance?

Yes, the candidate will create materials to communicate strategy and business performance to key stakeholders.

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Airbnb

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit