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Project Engineer

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  • Job
    Full-time
    Junior & Mid Level
  • Engineering
  • Chicago

Requirements

  • Four-year college degree in electrical engineering or related technical discipline, plus two years of related experience, or an applicable master’s degree.
  • Experience in creating, analyzing, documenting and testing system and subsystem designs.
  • Mental ability to perform engineering problem solving and analytical tasks.
  • Familiarity with project management principles.
  • Must be able to work under project deadlines and be able to support Program Manager in the establishment and maintenance of engineering project schedules and cost budgets.
  • Must have strong organizational and interpersonal skills.
  • Must communicate effectively, both verbally and in written form. Must have some leadership experience working with and building teams.

Responsibilities

  • Assist the program manager with technical issues.
  • Support the project team in defining and documenting any issues and correction found in the field.
  • Deliver engineering solutions that meet budget, schedule and agreed scope.
  • Interface with customers on engineering requirements, issues, planning and status updates.
  • Serve as technical support for customers, support technical presentations, discussions, and workshops.
  • Support and monitor cross-team collaboration using tools such as Confluence, SharePoint and Slack.
  • Support and monitor software development work activities and status using tools such as Jira.
  • Support defect identification and resolution and monitor test status using tools such as TestRail.
  • Support collaborations with internal departments, customer representatives, third party suppliers and other stakeholders in support of issue resolution.
  • Work with functional engineering managers to support customer needs with additional resources.
  • Communicate with customers and engineering to troubleshoot issues, isolate the root cause, and deliver solutions or implement workarounds.
  • Manage support requests and customer expectations throughout the D&B and deployment support process to ensure customer success and satisfaction.
  • Document all relevant details from the initial report of an issue, through troubleshooting, escalation, and resolution.
  • Analyze and troubleshoot complex customer issues; working directly with Program Manager and Engineering when issues must be escalated.
  • Respond to customers in a professional and timely manner to deliver workarounds and solutions for complex technical problems.

FAQs

What is the primary responsibility of a Project Engineer at Cubic Transportation Systems?

The primary responsibility of a Project Engineer at Cubic Transportation Systems is to provide technical expertise for small to medium-sized projects by communicating needs, progressing engineering solutions, and supporting customers with troubleshooting software and hardware problems.

What qualifications are required for the Project Engineer position?

A four-year college degree in electrical engineering or a related technical discipline is required, along with two years of related experience or an applicable master’s degree.

What skills are necessary for a Project Engineer in this role?

Necessary skills include strong organizational and interpersonal abilities, effective communication skills (both verbal and written), experience in problem-solving and analytical tasks, and some leadership experience working with teams.

What tools and technologies should a Project Engineer be familiar with?

A Project Engineer should have familiarity with various technologies, including devices, back office enterprise systems (such as financial transactions and payment processing), mobile applications, and project management and collaboration tools like Confluence, SharePoint, Slack, Jira, and TestRail.

How does this position interact with customers?

The Project Engineer serves as technical support for customers, interfaces on engineering requirements, communicates to troubleshoot issues, manages support requests, and ensures customer success and satisfaction.

What kind of projects will a Project Engineer be working on?

The Project Engineer will work on small to medium-sized projects, products, or workstreams, contributing to the delivery of engineering solutions that meet budget, schedule, and agreed scope.

What role does the Project Engineer have in cross-team collaboration?

The Project Engineer supports and monitors cross-team collaboration using various tools to document issues, promote teamwork, and facilitate communication between internal departments, customers, and stakeholders.

How does the Project Engineer contribute to issue resolution?

The Project Engineer assists the program manager with technical issues, supports defect identification and resolution, and collaborates with program management and engineering to troubleshoot and escalate complex customer issues.

Is this position governed by project deadlines?

Yes, the Project Engineer must work under project deadlines and support the Program Manager in establishing and maintaining engineering project schedules and cost budgets.

What is the work environment for this position?

This position is classified as hybrid, indicating a combination of on-site and remote work.

We make the world better through innovation, technology solutions and world-class products in defense and transportation

Defence & Aerospace
Industry
5001-10,000
Employees
1949
Founded Year

Mission & Purpose

Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is driven to solve global challenges through innovation and service to our customers and partners. We have a leading portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Mission and Performance Solutions (CMPS).

Culture & Values

  • We believe in creating excellence through teamwork and collaboration, upholding a commitment to ethics and integrity through a distinct culture that focuses on collaboration, agility, accountability and execution.