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Project Manager/Operations Manager - Experiential Marketing

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Xsolla

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Business, Operations & Strategy
  • Berlin
  • Quick Apply

AI generated summary

  • You must have strong communication, budgeting expertise, and project management skills, experience with Atlassian tools, a creative mindset, and ability to work in diverse global teams.
  • You will manage projects, handle logistics, ensure budget tracking, maintain timelines in Jira, collaborate cross-functionally, oversee post-event analysis, and gather feedback for optimization.

Requirements

  • Excellent communication skills (written and verbal)Excellent administration skills and ability to update documents on a regular basis.
  • Demonstrable expertise in budgeting and forecasting.
  • Proven track record of successfully managing multiple projects including effectively prioritizing a significant workload.
  • Understand the need for timely information, able to meet deadlines and manage own workload and work independently.
  • Strong work ethic and exceptional attention to quality and detail is essential Ability to solve problems and make decisions quickly and efficiently.
  • Creativity and the ability to think outside the box is a must.
  • Ability to confidently communicate with vendors and our internal teams.
  • Experience in the events/marketing field is beneficial.
  • Experience working with Atlassian products such as Jira and Anaplan is required.
  • Experience working with global teams in a culturally diverse company.

Responsibilities

  • Reporting to the VP of Experiential Marketing you will undertake tasks to support the global projects that you will lead on. Your tasks will include but are not limited to:
  • Project Management: Lead and manage our planning process from concept through completion, ensuring alignment with business goals and stakeholder expectations are met.
  • Event Operations: Ensure our planning and logistics processes for logistics for global events are being followed by the teams executing and assisting where issues arise by notifying VP of Experiential Marketing. Aim is to ensure seamless execution and post-event analysis across all teams globally.
  • Cross-Functional Collaboration: Work closely with internal teams (creative, production, marketing) and external vendors to ensure all elements of event projects are aligned and being followed. Where processes need to be updated or created this would also be the responsibility of the PM to write and communicate these to stakeholders once agreed by VP of Experiential Marketing.
  • Budgeting, Accounting & Forecasting: Assisting in the administration of the global event budget, track expenses, and assist the VP of Experiential marketing to forecast costs using tools such as Anaplan and updating our cashflow. Ensure every event has up to date budgets and the event managers are following all budget and finance processes. Assist with procurement and accounts payable tasks on the larger events.
  • Timeline Management: Set up and maintain our detailed Jira project timeline (Event Roadmap) annually and ensure it is updated correctly by event managers. Ensure our Event calendar is always up to date.
  • Jira Management: Utilize Jira for task tracking, project planning, and issue resolution to maintain project visibility across teams.
  • Anaplan Management: Responsible for ensuring the Event scoring (post event analysis) is completed in collaboration with the VP of Experiential marketing and other event stakeholders.
  • Quality Control: Ensuring our process is followed on a global basis across all stakeholders.
  • Multitasking: Balance and manage multiple events simultaneously, while maintaining attention to detail and meeting tight deadlines.
  • Capturing Feedback and Competitive analysis: Assisting event managers to prepare feedback forms and competitive analysis reports as and when required and assisting in analyzing results and preparing reports.
  • Post-Event Analysis: Assisting the event managers in post-event debriefs, capturing notes and insights and lessons learned to optimize future event performance. Assisting in preparing data driven reports for internal stakeholders.

FAQs

Do we support remote work?

Yes, we consider remote working options in the UK or CEST timezone, depending on the candidate.

Is this role focused on event management?

No, this position is not an events manager role and does not require event management or event planning responsibilities.

What is the required experience for this role?

The ideal candidate should have 3-5 years of experience in a project management or operations manager role, preferably in the Games, Tech, or Software industry.

Which project management tools are essential for this position?

Familiarity with Atlassian suite, specifically Jira, and forecasting software such as Anaplan is required.

What are the primary responsibilities of this role?

Key responsibilities include project management, event operations, budget tracking, timeline management, Jira and Anaplan management, quality control, and post-event analysis.

Will there be any travel requirements for this position?

This role would rarely require travel, but some out-of-hours working may be necessary due to the global nature of the position.

What qualifications are preferred for candidates applying for this position?

A Bachelor’s degree in Marketing, Business, Project Management, or a related field is preferred, along with relevant experience in global event operations.

How does Xsolla support employee well-being?

Xsolla offers unlimited Flexible Time Off, 28 paid holidays each year, and a benefits program that focuses on the physical, mental, and emotional well-being of full-time employees.

Is there an emphasis on personal and professional development?

Yes, personal and professional development is a cornerstone of our ethos at Xsolla, with opportunities for in-house training, independent study, conference attendance, and higher education support.

What industries should candidates ideally have experience in?

Candidates should ideally have experience in the Games, Tech, or Software industry, though experience in marketing or event management can also be advantageous.

Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games.

Entertainment & Media
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch and monetize their games globally and across multiple platforms. As an innovative leader in game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue and create relationships with gamers worldwide. Headquartered and incorporated in Los Angeles, California, with offices in Berlin, Seoul, Beijing, Kuala Lumpur, and cities around the world, Xsolla supports major gaming titles like Valve, Twitch, Roblox, Ubisoft, Epic Games, KRAFTON, Nexters, NetEase, Playstudios, Playrix, miHoYo, Pearl Abyss, NCSoft, and more.