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Pushback/Tow Operator

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Menzies Aviation

15d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Facilities Management
  • Melbourne

AI generated summary

  • You must drive loaders, understand policies, airline systems, and ramp functions, have communication skills, a Radio Proficiency License, pushback experience, and a CAT 3 license.
  • You will manage ramp operations, ensure safety, communicate with teams, operate equipment, track flights, handle ULD, report issues, and provide customer support in a dynamic environment.

Requirements

  • The ability to drive and/or operate main/lower deck loaders.
  • The ability to apply a detailed knowledge of company policy and procedure.
  • Knowledge and understanding of customer airline systems and internal operation systems
  • Sound knowledge of Ramp Services functions
  • Excellent communication, organisation and time management skills
  • Radio Proficiency License
  • Pushback experience
  • CAT 3 license

Responsibilities

  • Demonstrate leadership, decision making and organisation skills necessary to efficiently meet performance requirements in a changing work environment.
  • Liaise with Management, Level 8, Level 7, Ramp IBC, Service desk, Passenger Services Supervisors and airline representatives as required.
  • Manage and report OH&S concerns and maintain a safe working environment in designated area.
  • Apply understanding of security procedures, quarantine, hygiene, dangerous and perishable goods requirements.
  • Adherence to Menzies Aviation Ground Operating Manual.
  • Respond to customer / supplier problems which arise within the employees own section.
  • Provide advice and information on the organisations products and services.
  • Work across both Domestic and International.
  • Liaise with ULD compounds for ULD pick up.
  • Work without direct supervision.
  • Drive and /or operate main/lower deck loaders in accordance with safe operating procedures.
  • Perform duties required to move aircraft in accordance with established procedures which require the employee to hold a CAT 3 license and the required radio operator's certificate of proficiency.
  • Demonstrate leadership and experience in all aspects of ramp duties.
  • Marshalling aircraft and operating aircraft headsets.
  • Operate all in hold aircraft systems and all ground handling and commercial type airport equipment including all equipment associated with ramp/passenger aircraft serving, toilet servicing and general transport operations excluding push back equipment.
  • Knowing arrival and departure times.
  • IATA 3 letter port code and 2 digit airline abbreviations.
  • Check serviceability of ULD before loading.
  • Check graveyard and report any problems and fix any problems that arise.
  • Carry out various administrations and reporting, including the communication and computer aids, undertake projects as required.
  • Ensure all flights are open within allocated time in the first bag system and that baggage containers are registered and are ready for loading before flights opens.
  • Filling out flight reports for each flight.
  • Work down as required.

FAQs

What are the main responsibilities of a Pushback/Tow Operator?

The main responsibilities include operating in-hold aircraft systems, moving aircraft according to procedures, managing OH&S concerns, applying security and hygiene protocols, and adhering to the Menzies Aviation Ground Operating Manual.

What qualifications are required for this role?

Required qualifications include possessing a CAT 3 license, a Radio Proficiency License, pushback experience, and a detailed understanding of company policies and ramp services functions.

Do I need prior experience to apply for this position?

Yes, prior experience in ramp duties, pushback operations, and operating main/lower deck loaders is essential for this position.

Is safety a priority in this role?

Yes, safety is a top priority, and all employees must take reasonable care of their health and safety as well as that of others while adhering to workplace health and safety rules.

What is the work environment like for a Pushback/Tow Operator?

The work environment can be fast-paced and requires the ability to work without direct supervision while interacting with various stakeholders, including management and airline representatives.

Does Menzies Aviation encourage diversity in the workplace?

Yes, Menzies Aviation is committed to being an equal opportunity employer and strives to create an inclusive working environment for all employees.

Will I need to perform administrative tasks in this role?

Yes, the role includes various administrative duties such as filling out flight reports, undertaking reporting tasks, and communicating flight information.

Are there opportunities for advancement within the company?

Yes, Menzies Aviation values employee development and encourages career growth and advancement opportunities within the organization.

Do I need to work both domestic and international flights?

Yes, the role requires the capability to work across both domestic and international operations.

How do I apply for the Pushback/Tow Operator position?

If this role meets your qualifications and interests, please click "apply now" as instructed in the job description.

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Menzies Aviation

People. Passion. Pride. Since 1833.

Defence & Aerospace
Industry
10,001+
Employees
1833
Founded Year

Mission & Purpose

People. Passion. Pride. These have driven our team since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. Our core services include ground, air cargo and fuel services.