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Quality Improvement Support Officer

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Humber Teaching NHS Foundation Trust

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Consulting
  • Kingston upon Hull

AI generated summary

  • You need a relevant degree or diploma, project management qualification, strong MS Office skills, meeting facilitation experience, and the ability to build relationships and motivate others.
  • You will support the Innovation Hub's scope, develop materials, maintain the site, and deliver tasks from the Quality Improvement Strategy and IMPACT Development Plan.

Requirements

  • Degree or In-depth diploma plus significant experience/ or proven equivalent experiential learning.
  • Evidence of development of specialist practice and able to demonstrate the impact of this on service change/development.
  • Project Management Qualification
  • Post-graduate or Management qualification demonstrating in-depth theoretical study of a broad range of techniques / processes relating to specialist area.
  • Experience of using a range of Microsoft Office packages including Excel, Word, PowerPoint, Access and Outlook.
  • Experience of delivering a range of work procedures and practices, requiring expertise in relation to procurement, business case development, and intelligence gathering processes, underpinned by theoretical knowledge or equivalent experience.
  • Experience Chairing and facilitating meetings.
  • Proven/demonstrable experience of building effective working relationships both internally and externally.
  • Evidence of effective inter-personal communication skills
  • Evidence of good time management skills, ability to work to tight deadlines and has excellent organisational skills.
  • Able to plan and prioritise effectively.
  • Able to motivate others.
  • Able to demonstrate ethical values and attitudes within a culture of equality and diversity.
  • Has proven facilitation skills, including the use of digital technology.

Responsibilities

  • Supporting the scoping and delivery of the Innovation Hub. This will involve supporting the identification of the components of the hub, the development of materials and the maintenance of the chosen site.
  • Delivery of tasks outlined in the Quality Improvement Strategy and the IMPACT Development Plan

FAQs

What is the primary focus of the Quality Improvement Support Officer role?

The primary focus is the scoping and delivery of the Innovation Hub, along with supporting the Trust on its improvement journey and the delivery of improvement projects/activities outlined within the Quality Improvement Strategy and IMPACT Development Plan.

What qualifications are required for this role?

A degree or in-depth diploma plus significant experience or proven equivalent experiential learning is required.

Is there specific experience needed for this position?

Yes, applicants should have experience using a range of Microsoft Office packages, as well as experience delivering work procedures related to procurement, business case development, and intelligence gathering.

What skills are essential for the Quality Improvement Support Officer?

Essential skills include effective inter-personal communication, good time management, excellent organisational skills, the ability to plan and prioritise effectively, and the ability to motivate others.

Will training be provided for this role?

Yes, training will be provided, especially in areas related to continuous improvement and change management.

Is experience in project management necessary for this position?

While not essential, a Project Management Qualification is desirable.

What type of working environment does the Trust promote?

The Trust promotes a supportive work environment that values diversity, equality, and a positive experience for all employees.

Can I apply if I have a non-traditional background?

Yes, the Trust welcomes and encourages job applications from people of all backgrounds.

Is this role flexible in terms of working arrangements?

Yes, the Trust is open to discussing working arrangements that differ from those advertised to support work-life balance.

Will the postholder have access to vulnerable people?

Yes, the postholder will have access to vulnerable people, and a Disclosure and Barring Service check will be conducted to verify any previous criminal convictions.

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Humber Teaching NHS Foundation Trust

Caring, Learning & Growing Together.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Humber Teaching NHS Foundation Trust provides a comprehensive range of mental health, learning disability, community and addictions services to people from Hull and the East Riding, a population of almost 600,000. The Trust also provide forensic services to patients from the wider Yorkshire and Humber area and employs approximately 3000 staff in locations across 70 sites. As a Teaching Trust, we work closely with our major academic partners, Hull York Medical School and Hull University, nurturing a workforce of tomorrow's doctors, nurses and other health professionals.